~97%
Population coverage
Running on the Optus 4G network, Catch Connect reaches roughly 97% of the Australian population. Coverage is strongest in metro and regional centres and thins out in remote areas.
Provider overview
Provider overview
Catch Connect: cheap prepaid on the Optus network
Catch Connect was one of Australia's cheapest prepaid mobile providers: a no-frills MVNO running on the Optus 4G network, built by online retailer Catch.com.au (part of the Wesfarmers group). It made its name with low-cost, long-expiry SIM-only plans, generous data inclusions and frequent online deals, all with no lock-in contract. On 1 May 2025 the brand rebranded to OnePass Mobile, still powered by Optus and still selling the same style of value prepaid plans. Here is everything you need to know about Catch Connect plans, network, contact and reviews.
Optus
4G network (MVNO)
~97%
population coverage
365-day
long-expiry plans
No
lock-in contract
Catch Connect is now OnePass Mobile. On 1 May 2025, following the closure of the Catch.com.au store, the brand rebranded to OnePass Mobile, still powered by the Optus network. It is the same style of value prepaid plans and the same customer care number. Existing customers kept their service and number. If you are switching, compare your options in our mobile plans comparison.
Everything Catch Connect
Explore Catch Connect mobile
Jump straight to what you need: the network behind it, plans and add-ons, the OnePass Mobile rebrand, contact details, reviews and how to sign up.
Coverage
Catch Connect network & coverage
Catch Connect is a prepaid MVNO that leases capacity on the Optus 4G network rather than running its own. That means coverage and speeds broadly mirror a prepaid Optus service, at lower prices, with the same reach across the country.
4G
No 5G access
Catch Connect plans are 4G only and do not include 5G, as Optus reserves 5G for selected postpaid services. For most prepaid users, 4G speeds are more than enough for browsing, video and calls.
MVNO
Optus reseller
Catch Connect was an Optus MVNO built by Catch.com.au. Since 1 May 2025 it has traded as OnePass Mobile, still on the Optus network, alongside other Optus resellers such as Coles and Woolworths Mobile.
Check before you sign up. Coverage varies by address, so always check the Optus coverage map for your exact location first. If you want Optus-network value, compare Catch Connect (now OnePass Mobile) against other resellers in our mobile providers guide.
The plans
Catch Connect plans explained
Catch Connect kept its range deliberately simple: a handful of prepaid SIM-only plans, all with no lock-in contract, unlimited standard national calls and texts, and a choice of short or long expiry periods. The standout was its cheap long-expiry plans, and the same style of value plans lives on today under OnePass Mobile.
28-day prepaid
22 GB
$25 / 28 days
- Optus network
- Unlimited talk & text
- No lock-in contract
- Intro offer often cheaper
28-day prepaid
65 GB
$40 / 28 days
- Optus network
- Unlimited talk & text
- Big monthly data allowance
- No lock-in contract
90-day prepaid
20 GB
$40 / 90 days
- Optus network
- Pooled data over 90 days
- Fewer recharges to manage
- No lock-in contract
365-day prepaid
200 GB
$200 / 365 days
- Optus network
- One recharge for the year
- True set-and-forget plan
- No lock-in contract
These are the current OnePass Mobile (formerly Catch Connect) plans. Indicative pricing as of June 2026; always check OnePass Mobile for current plans.
Good to know. All Catch Connect plans are prepaid with no lock-in, so you can switch plans or providers any time. On a long-expiry plan, your data allowance has to last the full period, so a heavy month can leave you topping up with a data add-on. Prices and inclusions change with current deals, so always check the provider's live plan pages before you buy.
Add-ons
Add-ons, international & roaming
Because the base plans are stripped back, Catch Connect lets you layer on optional packs only when you need them, from extra data to international calling and overseas roaming.
Data Extras
Top up with one-off data packs when your included allowance runs out, so you stay connected without changing plans.
International Extras
Add calls and texts to a wide list of international destinations, billed as a separate add-on with its own allowance.
Pay-as-you-go roaming
Buy roaming credit before you travel and pay as you use it to stay connected overseas, subject to Optus roaming destinations and rates.
Get in touch
How to contact Catch Connect
As a low-cost, online-first provider, Catch Connect (now OnePass Mobile) is mostly self-service. The quickest channels are online live chat and your account, with a customer care phone line for anything more complex.
| Channel | Contact | Notes |
|---|---|---|
| Customer care (phone) | 1300 222 825 | Same number under OnePass Mobile |
| Live chat | Online chat | Via the provider website |
| General support email | Email support | Logged through your online account |
| Complaints | Online complaint form | Response targeted within 2 business days |
App & online account
Manage everything through your online account or app: check your prepaid balance, recharge, buy add-ons, change plan and manage auto-recharge. You do not need to be a customer to create an account and view plans.
Complaints
Lodge a complaint through the online complaint form, describing whether it relates to a mobile or mobile broadband service. A response is usually targeted within 2 business days, with a tracking reference so you can follow it up. You can also call 1300 222 825.
$
budget value
365
day expiry
4G
Optus network
Catch Connect reviews: is it worth it?
Catch Connect reviews lean positive on value and mixed on service. Customers loved how cheap and simple the prepaid plans were, especially the long-expiry "set and forget" options, and found ordering and activation easy. The recurring gripes were reaching support through an online-first channel and reception in some areas. If you want a cheap, no-fuss prepaid SIM on the Optus network, it delivered; if you need 5G or hands-on phone support, weigh it up.
"Great value for a light user. I recharge once a year and never think about it again." — a typical long-expiry customer.
Joining
How to sign up, activate & recharge
Getting started is quick and fully online, whether you are activating a new prepaid SIM or bringing your existing number across.
New customers & activation
Choose a plan online and activate your SIM through your account using the SIM serial number and a valid Australian debit or credit card. Activation usually takes about 15 minutes but can occasionally take up to 48 hours. To keep your number, select "transfer existing number" and leave your old SIM in until the port completes.
Recharge & auto-recharge
After activation your service is set up for auto-recharge by default, which you can turn off or manage any time in the app or online account. To recharge manually, log in and pay with a saved card. To cancel, simply turn off auto-recharge to stop future charges and leave yourself free to port out.
Common questions
A Selectra expert answers your most common Catch Connect questions
On 1 May 2025, Catch Connect rebranded to OnePass Mobile, following the closure of the Catch.com.au online store. The change was designed to be seamless: it is the same Optus network, the same style of value prepaid plans and the same customer care number. Existing customers kept their service and number, and new customers can still sign up for the same plans under the OnePass Mobile brand.
Catch Connect is an MVNO on the Optus 4G network, which reaches around 97% of the Australian population. It runs as a prepaid reseller, so coverage and speeds are broadly similar to a prepaid Optus service. Catch Connect plans are 4G only and do not include 5G, so always check Optus coverage for your exact address before signing up.
Catch Connect kept things simple: standard short-expiry prepaid (around 28 days), long-expiry prepaid (up to 365 days), and data-only mobile broadband. All voice plans included unlimited standard national calls and texts, with optional add-ons for extra data, international calling and roaming. Every plan was prepaid with no lock-in contract.
Catch Connect was an online-only, no-frills MVNO. It leased capacity on the Optus network instead of running its own, sold direct through the website with low overheads, and focused on prepaid rather than postpaid billing. That kept prices low, especially on the long-expiry plans, in exchange for a lean, self-service experience rather than a premium support channel.
The fastest options are online live chat and your online account, where you can log support requests. The customer care phone line is 1300 222 825, which carried over to OnePass Mobile. Complaints can be lodged through the online complaint form, with a response usually targeted within 2 business days.
Activate your SIM online through your account using the SIM serial number and a valid Australian credit or debit card. Once active, your service is set up for auto-recharge, which you can turn off or manage at any time through the app or online account. To recharge manually, log in and recharge with a saved card. To keep your existing number, choose to transfer it during sign-up and leave your old SIM in until the port completes.
For value-focused, light-to-moderate users, the prepaid plans were among the cheapest in Australia, and the long-expiry options made a genuine "set and forget" choice. The trade-offs were 4G-only coverage (no 5G) and online-first support rather than a large call centre. If price and a simple prepaid SIM matter most, it was a strong pick; if you need 5G or hands-on support, a different provider may suit better.
Reviews were mixed but lean positive on value. Customers consistently praised it as a budget-friendly provider that was easy to order and set up. The common complaints were about reaching support (online-first, limited phone options) and reception in some areas, which is a reminder to confirm Optus coverage at your address first.
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Looking for cheap prepaid like Catch Connect?
Catch Connect is now OnePass Mobile, but it is far from the only cheap prepaid SIM on the Optus network. Compare long-expiry, SIM-only and data plans across all the major networks and best-value resellers to find the one that matches how you actually use your phone.