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Contact & customer service

Click Energy contact

Click Energy is no longer trading, and its phone lines are not staffed. Former customers are now with AGL. Below we keep the historical Click Energy contact details for reference, and show you how to reach AGL today.

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No longer trading Now served by AGL No lock-in contracts

Click Energy lines are no longer staffed

Click Energy surrendered its retail authorisations after Amaysim acquired it in 2017, and its customers are now served by AGL. For any account, billing or moving query, use the AGL contact guide. The numbers below are kept for historical reference only.

For reference

Historical Click Energy phone numbers

These are the numbers Click Energy used while it was trading. They are no longer in service; current customers should contact AGL.

Sales & moving

1300 669 432

Historical · Mon–Fri 8am–6pm

Customer service

1800 775 929

Historical · Mon–Fri 9am–5pm

Corporate

03 9473 1904

Historical · Mon–Fri 9am–5:30pm

Former postal address

Click Energy
Level 1, 90 Collins St
Melbourne VIC 3000

Emergencies

Power outages & emergencies

Outages and faults are always handled by your distributor, never the retailer. Find your distributor's number on your latest energy bill.

Emergency number. If there is a serious danger to life or property, or you smell gas, call the emergency services on 000 immediately. For an outage, contact your distributor on the number printed on your bill.

Common questions

A Selectra expert answers your most common Click Energy contact questions

No. Click Energy is no longer trading and its customer lines are not staffed. Former Click Energy customers were moved to Amaysim and are now served by AGL. Contact AGL for any account, billing or moving query.

Historically, Click Energy used 1300 669 432 for sales and moving, 1800 775 929 for customer service and bill payments, and 03 9473 1904 for corporate enquiries. These lines are no longer in service.

Outages and emergencies are always handled by your distributor, not the retailer. For any danger to life or property, or the smell of gas, call 000 immediately. For an outage, call your distributor on the number printed on your energy bill.

Click Energy accounts are now with AGL. See our AGL contact guide for current phone numbers, email addresses and online options.

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