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Lycamobile plans offer inexpensive and reliable service on the Telstra network, making Lycamobile an affordable and reliable mobile provider. Read on to learn about Lycamobile plans, Lycamobile activation & Lyca recharge, their network coverage and how to switch.

What is Lycamobile Australia?

Although not well known, Lycamobile is one of the largest international mobile providers in the world with operations in 23 countries.

Lycamobile was started with the aim of connecting particularly immigrants and expatriates by offering inexpensive mobile plans that are compatible with calling between their local networks across the world.

Lycamobile Australia Network Coverage

Lycamobile Australia launched in 2010 on Telstra’s mobile network and currently supports 3G and 4G coverage.

Telstra network coverage map

Since Lycamobile runs on the Telstra network, you can expect nearly the same mobile coverage with Lycamobile as you would with a Telstra mobile plan.

Lycamobile mobile coverage reached 98.8% of Australians.

With such expansive coverage which also offers pockets of mobile coverage in the Northern Territory, you aren't likely to be left without service when using Lycamobile as your phone provider. However, the best coverage will always be found in and around major cities.

Lycamobile's network is also set to get a boost as Telstra rolls out 5G services, which will make Lycamobile's network coverage some of the best in Australia!

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Lycamobile Plans & Offers

Lycamobile offers multiple SIM-only mobile phone plans with unlimited calls to other Lyca phones at a variety of data levels and prices comparable to other mobile providers.

The table below shows the Lycamobile plans and offers available:

Lycamobile Plans & Offers
LYCAMOBILE PLAN PRICE FEATURES
Unlimited 12
2GB
$6 /28 days
(for the first 2 renewals,
then $12 /28 days)
  • Unlimited national minutes & text
Small
10 GB
$10 /7 days
  • Unlimited national minutes & text
  • Unlimited international minutes to 29 countries
Unlimited 20
15 GB
$20 /28 days
  • Unlimited national minutes & text
Unlimited Plan XS
15 GB
$25 /28 days
  • Unlimited national minutes & text
  • Unlimited international minutes to 12 countries
Large
420 GB* (35GB/ 28 days)
$288* /12 renewals
(*$360 for existing customers)
  • Unlimited national minutes & text
  • Unlimited international minutes to 29 countries
  • $288 for new customers or $360 for existing customers
  • 420GB is split into 35GB per 28 days
Unlimited Plan L
50GB
$45 /28 days
  • Unlimited national minutes & text
  • Unlimited international minutes to 53+ countries
  • 300 international minutes to 14 countries or
  • 100 international minutes to 13 countries
Unlimited Plan M
50GB
$12 /28 days
(for the first month,
then $40 /28 days)
  • Unlimited national minutes & text
  • Unlimited international minutes to 29+ countries
  • 30 international minutes to 9 countries or
  • 10 international minutes to 10 countries
Unlimited Plan S
60GB
$10 /28 days
(for the first 2 renewals,
then $30 /28 days)
  • Unlimited national minutes & text
  • Unlimited international minutes to 29+ countries
  • 30 international minutes to 9 countries or
  • 10 international minutes to 10 countries
Unlimited Plan XL
160GB

$25/ 28 days
(for the first month
then $50 /28 days)
  • Unlimited national minutes & text
  • Unlimited international minutes to 53+ countries
  • 300 international minutes to 9 countries or
  • 100 international minutes to 10 countries

Source: Lycamobile.com.au Plans sorted by data levels from lowest to highest. The plans and prices shown here are solely for example purposes and only represent a portion of what may be available on the market. Selectra encourages you to do your own research before deciding. Plans and prices valid at time of writing (December 2021).

The cheapest Lycamobile plan is the Unlimited 12 plan which costs $10 for 28 days ($6 for the first 2 months) and gives you 2GB of data, and unlimited Oz talk and text.

The most expensive Lycamobile plan is the Unlimited Plan XL which costs $50 for 28 days ($25 for the first month) for 160GB of data, unlimited Oz talk and text, unlimited international calls to 53+ countries. While Lycamobile calls this their unlimited plan, they currently do not offer unlimited data plans.

Since Lycamobile is SIM-only, if you don't already have a smartphone or regular mobile phone, you will need to purchase one before registering.

Lycamobile Reviews: Pros & Cons

We wanted to know how Lycamobile stands up to the competition and did our research scouring Lycamobile reviews from real customers across the web.

Below we have compiled our understanding of how customers rate Lycamobile's service.

Lycamobile Pros and Cons

Lycamobile Review: Pros

  • Free national calls & text
  • No lock-in contract
  • Good 3G & 4G coverage on Telstra network
  • Inexpensive mix & match plans
  • Free international calling options
  • Offers $5 referral bonus

Lycamobile Review: Cons

  • Complaints of poor customer service
  • No 5G access
  • Expensive roaming charges if traveling abroad
  • Lycamobile App is slow and buggy
  • No in-store customer support

Lycamobile is a good option for customers who need a basic calling and text plan as all of their plans include free nationwide calls and text. Lycamobile also offers competitively priced mobile plans if you are looking to call abroad regularly.

If you live in the city or a metropolitan area, you shouldn't have any problems with Lycamobile coverage, as it runs on the Telstra network. However, if you are in a rural area, you may need to consider looking for a company with a fuller coverage option.

Lycamobile is also a good option if you are familiar with prepaid phone plans and adding credits yourself. Customers love that you can carry out a Lycamobile recharge online, over the phone, or in a convenience store.

However, if you expect you may need assistance with this or other aspects of your Lycamobile account, customers mention how difficult it is to get customer service regarding their Lycamobile account.

Therefore you may need to consider a different prepaid mobile supplier.

All in all, Lycamobile offers an in-expensive and comprehensive no-frills mobile service for customers looking to save money and have their basic telephone necessities met. Lycamobile is also a great option for consumers who need to be able to call abroad on a regular basis.

How to Switch to Lycamobile in Australia

If you would like to switch to Lycamobile, it's quite simple.

Lycamoble SIM plans can be purchased in most places across Australia in local shops and service stations. You can also order a SIM-card online via the Lycamobile website: lycamobile.com.au.

When signing up, you can choose how much money you want to add to your SIM card, as well as a data bundle. If you sign up online, Lycamobile will deliver your SIM card for free to your address. Once the SIM is delivered, you can activate their SIM card online via the Lycamobile website.

When activating your SIM card, Australian Federal law requires you to submit personal identification. You can find more information about Australia’s prepaid phone identification laws online.

Lycamobile Activation & Lyca Recharge

To activate your Lycamobile SIM card, visit lycamobile.com.au to register your account and activate your phone online.

Lycamobile plans renew on a 28-day cycle, rather than the normal monthly cycle, which means in one year you could pay up to an additional month for mobile phone service annually.

You can recharge your prepaid Lycamobile phone online or with recharge vouchers available from local and other online retailers.

If you purchase a Lyca recharge voucher, you can use it to top up your balance directly on your phone.

How to do a Lycamobile recharge:

To carry out a Lyca recharge, enter *131*PIN# durectly on your phone and follow the prompts. The voucher PIN is printed on the voucher or under the scratch-off panel on the card. You can also call to carry out your Lycamobile recharge by calling 131 and following the instructions.

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Lycamobile Contact & Customer Service

You can contact Lycamobile customer service via phone or email.

The table below shows how you can contact Lycamobile:

Lycamobile Contact
Lycamobile Contact Method Contact Number / Email Lycamobile Opening Hours
Call from a Lycamobile Phone: Dial 122 Monday to Saturday, from 9 am to 6 pm
Call from a phone on a different network: Dial 1300 854 607
Lycamobile email: cs@lycamobile.com.au

Lycamobile Customers can call 122 for free from any Lycamobile phone or 1300 854 607 from a phone on another network. If you prefer a written exchange, you can also email Lycamobile Australia at: cs@lycamobile.com.au.

Lycamobile customer service hours are Monday to Saturday, from 9 am to 6 pm.

How To Cancel a Lycamobile Plan

Lycamobile phone plans are month-to-month plans or no-contract plans, so you can cancel your account at any time without being charged.

To cancel your Lycamobile plan, you can call 122 on your Lycamobile phone, or 1300 854 607 from any phone on another network to speak with Lycamobile customer service about cancelling your plan or service.

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