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Catch Connect
Prepaid Mobile Phone Plans in Australia

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If you’re looking for a new prepaid mobile phone service, consider Catch Connect. Owned and managed by Catch.com.au, and operated by the Optus Network, Catch Connect offers a handful of simple, prepaid, mobile phone plans on a variety of expiry periods. If you’re curious to learn more about Catch mobile plans, and how you can manage your Catch Connect service, you can read on in our guide below.

What is Catch Connect?

Catch Connect is the mobile phone service provider by online retailer Catch.com.au.

First launched in early 2018 with a partnership with Optus, Catch Connect offers flexible mobile phone plans with a number of different data allowances and expiry periods.

Who is the Provider for Catch Connect?

Catch Connect mobile plans are on the Optus 4G Plus Network, which means any Catch mobile plan offers similar coverage and speeds to what you can expect with an Optus mobile plan.

Catch Connect Runs on the Optus Network The Optus 4G Plus Network covers around 97% of the Australian population.

Currently, Catch Connect does not offer 5G coverage, as the Optus 5G Network is only available to postpaid MVNO providers.

What does Catch Connect Offer?

Gold smartphone with SIM card

Catch Connect offers simple, prepaid mobile phone plans across a number of different expiry periods, from standard 30-day plans all the way up to 365-day plans.

Data allowance differ depending on the plan you choose, but it’s important to note that if you choose one of their long-expiry options, your data allowance will need to last you the entire time or else you’ll need to purchase a data add-on.

Below, you can find a summary of Catch mobile features and offers available through the mobile phone provider.

Catch Connect Mobile Features
Catch Mobile Feature Included with a Catch Mobile Plan?
Prepaid mobile phone plans  
Postpaid mobile phone plans  
Mobile broadband plans  
No lock-in contract  
Data-free streaming  
Unlimited standard national talk & text  
International talk & text  
International roaming  
Data add-ons  

Catch Mobile Plans & Add-Ons

Catch Connect only deals in prepaid mobile phone plans and additional add-ons.

Catch mobile plans come with different data allowance and expiry periods, but all include unlimited standard national talk and text.

Some Catch mobile plans come with bonus data or a discounted recharge cost for your first recharge, so always make sure you check the terms before choosing one of their mobile phone plans.

Note About Catch Connect Plans Since Catch Connect mobile plans are prepaid, you're not locked in with a contract and are free to switch plans or providers at any time.

If you’re interested in Catch Connect prepaid mobile plans and add-ons, you can find a summary of all available offers and deals below.

Catch Mobile Plans

Catch Connect offers very basic prepaid mobile plans to Australian customers.

All Catch mobile plans come with a data allowance and standard national talk and text, all you need to choose is the expiry period and data allowance that best suits your mobile habits.

Catch mobile prepaid plans come with either a

  • 30-day, or
  • 90-day, or
  • 365-day

expiry period, each with a different data allowance. Below, you can find a summary of Catch Connect mobile plans with their data allowance, cost, and expiry period.

Catch Connect Mobile Plans
Data Allowance Cost Expiry Period
12GB of data
4GB + 8GB Bonus first recharge
$10 / 30 days 30 days
18GB of data $15 / 30 days 30 days
20GB of data $29 / 90 days 90 days
60GB of data $120 / 365 days 365 days
240GB of data
120GB + 120GB Bonus first recharge
$109 / first 365 days
$150 / 365 days after
365 days

Source: Providers individual websites. Actual offers may vary. Actual speeds may vary. Comparison does not include all providers, products, or plan features. Typical evening speed 7pm-11pm and subject to change. Valid November 2021.

Catch Mobile Plan Add-Ons

Catch Connect mobile plans come with very basic features - mobile data and unlimited standard talk and text to Australian numbers.

While this might be enough for some, if you’re looking for extra data, international talk, or other add-ons, you will need to pay a little more. Catch Connect lets customers choose to add on three different packs.

These Catch mobile add-ons include:

  • DATA EXTRAS: Get access to additional data if your included data has run out
  • INTERNATIONAL EXTRAS: Make calls and send SMS/MMS to 32 international destinations
  • CATCH EXTRAS: Make calls or send texts to premium numbers by adding more to your prepaid balance

All Catch Connect mobile add-ons come with a 30-day expiry period, and you can generally choose between a couple of different options for each type of add-on.

Below, you’ll find a summary of Catch Connect mobile add-ons, along with what’s included and the cost. Remember, each add-on comes with a 30-day expiry, so if you have a long-expiry Catch Connect mobile plan, this will not last the entire period.

Catch Connect Mobile Add-Ons
Catch Mobile Add-On Inclusions and Cost
Data Extras 1GB for $10 or;
2GB for $15
International Extras 100mins for $5 or;
300mins for $10
Catch Extras Choose between: $5, $10, $20, or $50

Source: Providers individual websites. Actual offers may vary. Actual speeds may vary. Comparison does not include all providers, products, or plan features. Typical evening speed 7pm-11pm and subject to change. Valid November 2021.

Catch Connect Activation & Recharge

When you sign up for a Catch mobile service, you’ll be asked to keep a credit card on file.

CATCH CONNECT ACTIVATION: Once you receive your Catch Connect SIM card, you will need to activate it within 30 days in order to take advantage of any advertised inclusions or promotions.

You can activate your SIM card online, with a valid Australian debit or credit card. Once you activate your service, your account will automatically be set up for auto-recharge. You can turn off or manage your auto-recharge service at any time through the Catch Connect app or online with your Catch Connect login details.

CATCH CONNECT RECHARGE: If you choose to turn off auto-recharge, you can manually recharge your Catch mobile service via the Catch Connect app or online with a valid credit or debit card.

Catch Connect Login & Catch Connect App

Catch Connect is predominantly self-service and, as a Catch mobile customer, you can manage your account and prepaid mobile plan using your Catch Connect login either online, to access your Catch Connect Dashboard, or through the Catch Connect app.

With your Catch Connect login, you can use the Catch Connect app or Catch Connect dashboard online to:

Green smartphone
  • Manage your Catch Connect auto-recharge
  • Check your Catch Connect prepaid balance
  • Purchase a Catch mobile add-on
  • Recharge your Catch mobile plan manually
  • Change your Catch mobile plan

Catch Connect Contact Methods

As a low-cost prepaid mobile phone provider, there aren’t many Catch Connect contact methods.

If you’re looking to contact Catch Connect Customer Care Team, your best bet is to call them directly at 1300 222 825 or find their online Live Chat.

In addition, customers can also contact Catch Connect support by calling the phone number listed above, or emailing catchsupport@catchconnect.com.au.

Contact Catch Connect
Catch Connect Contact Method Catch Connect Contact
Catch Connect Phone Number 1300 222 825
Catch Connect Email catchsupport@catchconnect.com.au

Catch Connect Login and App As a reminder you can use your Catch Connect login details with the Catch Connect app to manage your account, Catch Connect plan, and personal details.

Catch Connect Review - Is Catch Connect Worth It?

Depending on what you’re looking for, a prepaid Catch Connect mobile plan can be a great choice.

While going the prepaid mobile phone plan route might seem like an odd choice for an online retailer, mobile phone competitors such as Coles and Woolworths also offer similar deals.

Customer Catch Connect Reviews: Across the web, Catch Connect reviews from customers are mixed.

  • Customers like that Catch Connect is a budget-friendly mobile phone plan provider
  • Customers say that it's easy to order and set up their Catch Connect service
  • Some customers cite bad coverage - always make sure you have coverage in your area before signing up to any plan.
  • Customers complain about difficulty contacting Catch Connect customer service

It's always important to do your own research when comparing mobile phone providers, and not all customer reviews are trustworthy on the web.

Catch Connect Review

Catch Connect Review: Pros

  • Flexible expiry periods
  • No lock-in contracts
  • Data add-ons and prepaid extras available
  • Self-service with Catch Connect login and Catch Connect app

Catch Connect Review: Cons

  • Prepaid plans only
  • Not many ways to contact Catch Connect
  • No international roaming options
  • International call & text inclusions cost extra

What we like most about Catch Connect is the flexibility in plans. You can choose to get more data on a 30-day expiry or choose to “set and forget” with their longer expiry plans and get prepaid phone service for up to a whole year.

Our pick out of Catch Connect’s mobile phone plans? Their 18GB plan for $15 on a 30-day expiry. It’s hard to find another prepaid mobile plan with that much data for under $20. However, it should be noted that Catch Connect does not offer a huge variety of mobile phone plans, so if you’re looking for something more specific it might be best to look for a mobile phone plan elsewhere.