Online only, no stores
Gomo is a digital brand: there are no Gomo shops and no phone hotline. You buy, activate and manage everything yourself online and in the Gomo app, which keeps the running costs low and the price keen.
Provider overview
Provider overview
Gomo mobile: big data on the Optus network
Gomo is an online-only, app-managed mobile brand owned by Optus, running entirely on the Optus 4G and 5G network. It strips away the usual telco extras for a short ladder of cheap SIM-only plans you buy and manage yourself in the Gomo app, with no lock-in contract and no paper bills. Here is everything you need to know about the Gomo network, plans, support and sign-up before you decide.
Optus
network (4G & 5G)
App
managed, online only
SIM
only, no handsets
No
lock-in contract
Everything Gomo
Explore Gomo mobile
Jump straight to what you need: the Optus network behind Gomo, its single SIM-only plan, how to get support, real-world reviews and how to sign up.
Network & coverage
Optus 4G & 5G footprint
Plans & pricing
Short SIM-only plan ladder
Contact Gomo
In-app chat, no call centre
Reviews
Cheap, simple, good data
How to sign up
Order, activate, port a number
Common questions
FAQs answered by an expert
How it works
What makes Gomo different
A short, simple plan ladder
Instead of a long menu of tiers, Gomo runs just a handful of SIM-only plans, from a cheap entry option to larger-data choices, all with unlimited standard national calls and texts. There is very little to compare line by line, you just pick the data you need.
SIM-only, no handsets
Gomo does not sell phones or lock you into a device repayment. You bring your own unlocked handset, pop in the Gomo SIM or eSIM and you are away, with no separate hardware bill to manage.
No lock-in, no paper bills
The plan is month to month with no fixed term and no exit fee, billed automatically to your card. Everything is paperless, so your receipts and usage live in the app rather than in a posted statement.
Coverage
Gomo mobile network & coverage
Gomo is owned by Optus and runs on the Optus network, so you get Optus mobile coverage at a keener price. It is one of the cheaper ways onto the Optus network, with the same reach as Optus itself in the areas you travel.
Optus
4G & 5G network
Gomo uses the Optus 4G and 5G network, the second-largest in Australia, so you get strong coverage across the cities and major centres.
MVNO
Owned by Optus
Gomo is Optus' own low-cost digital brand rather than an independent reseller, so it sits directly on the Optus network with no middle layer.
City
Strongest in metro areas
Optus coverage is strongest in metropolitan and regional-town areas. If you live or travel in remote country, check the map carefully before you switch.
Check before you switch. Gomo coverage matches the Optus network, which is excellent in cities but thinner than Telstra in remote areas, so always check the Optus coverage map for your exact address. Want to weigh Gomo against other Optus-network brands? See our mobile providers guide.
The plan
Gomo mobile plans explained
Gomo keeps it to a short ladder of SIM-only plans rather than a long menu of tiers: a cheap entry plan plus larger-data options, all with unlimited standard national calls and texts, up to 200 GB data rollover and no lock-in contract.
Gomo $15 SIM
4 GB
$15/mo
- Unlimited national talk & text
- Up to 200 GB data rollover
- No lock-in contract
Gomo $25 SIM
40 GB
$25/mo
- Unlimited national talk & text
- Unlimited international minutes to 15 countries
- Up to 200 GB data rollover
Gomo $35 SIM
100 GB
$35/mo
- Unlimited national talk & text
- Unlimited international minutes to 15 countries
- Largest data allowance, no lock-in
Indicative pricing as of June 2026. Always check Gomo for current plans and inclusions.
Good to know. Gomo is month to month with no lock-in, so you can change or leave without an exit fee, and unused data rolls over up to 200 GB while your plan stays active. Watch for intro offers: Gomo often runs a limited-time bonus, such as double data for your first few recharges, before the plan settles to its standard data. For live pricing and current inclusions, always check Gomo's own plan page before you sign up.
Get in touch
How to contact Gomo
Gomo is an online-only brand, so there is no phone hotline and no shopfront. Support runs through the Gomo app and website, and almost everything you need to do is self-service, which is part of how Gomo keeps the price low.
In-app & online chat
The fastest way to reach Gomo is the chat in the Gomo app, or the help section on gomo.com.au. There is no dedicated call centre, so questions about activation, billing and your plan are handled in writing online.
Self-service in the app
Most account tasks are done by you in the Gomo app: track your data, change or pause your plan, buy a data top-up, update your payment card and view your receipts, all without contacting anyone.
No phone support. Gomo does not run a call centre, so if you prefer to phone or visit a store, an Optus-owned plan with a hotline may suit you better. If you are happy to self-serve online, Gomo's app handles everyday account tasks quickly.
Optus
network
Value
for big data
App
only support
Gomo reviews: is Gomo worth it?
Gomo reviews boil down to a clear trade-off. Customers consistently praise it as simple, cheap and great for big data on the Optus network, with the short, simple plan range making it easy to set up and forget. The recurring criticism is the support: because Gomo is online only, help comes through app chat rather than a phone line, which frustrates anyone who wants to call. If you are comfortable self-serving in an app, Gomo delivers strong value.
"Cheap, plenty of data and the app does everything. Just do not expect to call anyone, it is all online."
Joining Gomo
How to sign up, activate & keep your number
Getting started with Gomo is a quick, self-service process you do entirely online and in the Gomo app, whether you want a fresh number or to bring your existing one across.
Order & activate
Order a SIM or eSIM online at gomo.com.au, then download the Gomo app and activate it with your SIM details, a valid payment card and one form of ID. Activation is handled entirely in the app, and your service usually goes live within a few hours.
Keep your number
To keep your existing number, choose "transfer my number" during activation and enter your current details. Leave your old SIM active until the port completes, which can take up to a couple of days; your old service stops once the transfer finishes.
Common questions
A Selectra expert answers your most common Gomo questions
Gomo runs entirely on the Optus 4G and 5G network, because Gomo is owned by Optus. You get Optus mobile coverage at a lower price, so it suits you well in the cities and major centres where the Optus network is strong. Always check the Optus coverage map for your exact address before you switch, as reception still varies in regional and remote areas.
Gomo keeps things deliberately simple with a short ladder of SIM-only plans, from a cheap entry plan to larger-data options, all with unlimited standard national calls and texts and up to 200 GB data rollover. There are only a handful of tiers to compare: you pick the one that matches how much data you use and manage it in the Gomo app.
Gomo is month to month with no lock-in contract and no exit fee, billed automatically to your card each period. There are no paper bills: your usage, receipts and plan changes all live in the Gomo app, and you can change or cancel without a penalty.
No. Gomo is SIM-only and does not sell handsets or device repayment plans. You bring your own unlocked phone, insert the Gomo SIM or activate an eSIM, and pay only for the mobile plan, with no separate hardware bill to manage.
Gomo is online only, so support is handled in the Gomo app and on the Gomo website rather than by phone. There is no dedicated call centre: you reach the team through in-app chat or the help section of gomo.com.au. Because it is self-service, most account tasks such as activation, recharge and plan changes are done by you in the app.
Order a SIM or eSIM online at gomo.com.au, then download the Gomo app and activate it with your SIM details, a valid payment card and one form of ID. You can choose a new number or keep your existing one by selecting "transfer my number" during activation. Keep your old SIM active until the port completes.
Gomo is a strong pick if you want plenty of data for a low price on the Optus network and you are comfortable managing everything yourself in an app. The trade-off is the digital-only model: there is no phone support and no in-store help, so it suits confident, self-service users rather than anyone who prefers to call or visit a shop.
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Independent comparison
Is Gomo the best value for how you use your phone?
Gomo packs plenty of data onto the Optus network for a low price, but it is online only and runs a single plan. Compare it against the other Optus-network brands and the major networks to find the plan that matches how you actually use your phone.