Optus
Network operator
AGL Mobile runs on the Optus 4G and 5G network as an MVNO. You get Optus coverage and speeds without buying directly from Optus.
Provider overview
Provider overview
AGL Mobile: cheaper plans when you bundle with energy
AGL is one of Australia's oldest and largest energy retailers, and in recent years it has added SIM-only mobile plans to sit alongside its electricity, gas and internet products. AGL Mobile runs as an MVNO on the Optus 4G and 5G network, so the real appeal is bundling: AGL energy customers get cheaper mobile plans and manage everything in one account. Here is what you need to know about AGL mobile plans, coverage, account management and reviews before you decide.
Optus
network (MVNO)
98.5%
population coverage
SIM
only, no lock-in
Bundle
with AGL energy
Everything AGL
Explore AGL mobile
Jump straight to what you need: network and coverage, plans and pricing, energy bundling, contact details, reviews and how to sign up.
Coverage
AGL mobile network & coverage
AGL Mobile does not run its own network. It is an MVNO that leases capacity on the Optus 4G and 5G network, which is why you get broad national coverage at reseller prices rather than premium-network prices.
98.5%
Population coverage
The Optus network reaches around 98.5% of the Australian population, strong across the cities and most regional centres, though Telstra still leads in the most remote areas.
5G
5G access included
5G is included on AGL plans where the Optus 5G network is available and you have a compatible phone, with top speeds depending on your plan tier.
Check before you sign up. Because AGL uses Optus, coverage matches the Optus network rather than AGL itself. Always check Optus coverage for your exact address, and if you want to compare AGL with other Optus-network resellers and the major networks, see our mobile providers guide.
The plans
AGL mobile plans explained
AGL keeps things simple with SIM-only postpaid plans in three data sizes, all month-to-month with no lock-in. The biggest saving comes from bundling: AGL energy customers pay a discounted monthly price on any plan.
Small SIM plan
50 GB
$35/mo
- Optus 4G & 5G included
- Unlimited talk & text in Australia
- No lock-in contract
- $10/mo off for AGL energy customers
Medium SIM plan
100 GB
$50/mo
- Optus 4G & 5G included
- Unlimited talk & text in Australia
- No lock-in contract
- $10/mo off for AGL energy customers
Large SIM plan
150 GB
$65/mo
- Optus 4G & 5G included
- Unlimited talk & text in Australia
- No lock-in contract
- $10/mo off for AGL energy customers
AGL energy bundle
$10/mo off
on any plan
- Stacks on every SIM plan above
- One My AGL account & bill
- Mobile, energy & internet together
Indicative pricing as of June 2026. Always check AGL for current plans and inclusions.
Good to know. Every AGL mobile plan is SIM-only and no lock-in, so you bring your own phone and can leave without an exit fee. The discounted prices apply only while you remain an AGL energy or internet customer, so the value is strongest if you bundle. For current pricing and inclusions, always check AGL's live plan pages.
Add-ons
Add-ons, roaming & bundling
AGL keeps the extras simple and bundling-led, from international credit and roaming to data sharing across services, all managed in the one My AGL account.
International call credit
Each plan includes a monthly credit toward international calls, with the minutes you get depending on the destination and its call rate.
International roaming
AGL Mobile supports roaming when you travel overseas. Roaming rates vary by destination, so check before you go to avoid surprises.
Data sharing & rollover
Multiple AGL mobile services on the same account can share their data allowances, which suits families and multi-user households on one bill.
One AGL account & app
Manage mobile alongside your AGL energy and internet in the My AGL app and online account, with a single login and consolidated billing.
Get in touch
How to contact AGL
AGL runs its mobile support digital-first, through the My AGL app and online account rather than a dedicated mobile hotline. The fastest channel for most queries is in-app messaging or live chat, where your mobile, energy and internet all sit under one login.
| Channel | What it covers |
|---|---|
| My AGL app & online account | View bills, track usage, change plan and message support 24/7 with one login across mobile, energy and internet. |
| Online help & live chat | Browse the AGL help centre and start a live chat or in-app message for billing, activation and plan queries. |
| Existing AGL energy customers | Add or manage a mobile service from inside your existing My AGL account, so it appears on the same bill. |
| Moving home | Update your address and keep your services connected through the app or online account when you move. |
My AGL app & account
Manage your account around the clock: view and pay bills, track data usage, change your plan and message support. One login covers your mobile, energy and internet for a single bill.
Help centre & live chat
For billing, activation and plan questions, the AGL help centre and live chat resolve most issues. Existing energy customers can add or manage a mobile service from inside their existing account.
Bundle
best value
SIM
only
Optus
network
AGL Mobile reviews: is it worth it?
AGL Mobile is a newer entrant, so review volume is lower than the big telcos, but early feedback is generally positive. Customers like the value when bundled with AGL energy, the generous data and the simple no-lock-in structure. The flip side is what AGL leaves out: no handsets, no entertainment perks and no rewards program. If you already trust AGL for energy and want one bill, it is a logical add-on; if you do not bundle, you can often find a cheaper standalone plan on the same network.
"Adding mobile to my AGL energy account was painless and the bundled price genuinely undercut what I was paying before." — AGL energy customer.
Joining AGL
How to sign up, activate & bundle
Getting started with AGL Mobile is quick, whether you are joining as a new customer or adding mobile to an existing AGL energy account.
New customers & activation
Choose a plan online, then activate your SIM through your AGL account with your SIM serial number and ID. To keep your number, choose to transfer your existing number and leave your old SIM in until the port completes. You will need your own compatible, unlocked phone, as AGL is SIM-only.
Bundling & moving home
Existing AGL energy or internet customers can add mobile from inside the My AGL account to unlock the bundled price and a single bill. Moving home is handled in the same app or online account, so your services stay connected when you relocate.
Common questions
A Selectra expert answers your most common AGL questions
AGL Mobile operates as an MVNO on the Optus 4G and 5G network, which reaches about 98.5% of the Australian population. Because it leases capacity rather than owning a network, AGL can keep prices competitive, especially when you bundle with AGL energy. Always check Optus coverage for your exact address before signing up.
AGL Mobile offers SIM-only postpaid plans in three data sizes (small, medium and large), each with unlimited standard national calls and texts, international call credit and 5G access on the Optus network. You bring your own compatible phone, and every plan is month-to-month.
Yes. All AGL mobile plans are SIM-only and month-to-month with no lock-in contract, so you can change plan or leave at any time without an exit fee.
Yes, and bundling is the main reason to choose AGL Mobile. Existing AGL energy or internet customers get a discounted monthly mobile price and manage every service in one My AGL account with consolidated billing. If you are not already an AGL energy customer, the standalone mobile price is less competitive than the bundled price.
AGL Mobile is SIM-only. There are no handset repayment or phone-on-a-plan options, so you need to bring your own compatible, unlocked phone. If you want a new device on a repayment plan, you will need a provider that sells handsets.
Manage everything in the My AGL app or your online account: pay bills, track data usage, change your plan and message support. The same login covers your mobile, energy and internet, so you get one bill and one place for support.
For existing AGL energy customers, the bundled discount and single-account convenience make it good value on solid Optus coverage. If you are not an AGL energy customer and do not plan to bundle, you may find a cheaper standalone plan elsewhere on the same network. Compare against other resellers and the major networks before you commit.
100% free
Compare
in minutes
Independent comparison
Is AGL the best value for how you use your phone?
AGL Mobile shines when you bundle it with AGL energy, but it is not the only Optus-network reseller and it may not be the cheapest for you. Compare AGL against the other networks and the best-value resellers to find the plan that matches how you actually use your phone.