Activ8me Mobile | Discover Sim Only Plans & Rates

Activ8me is an excellent telecom provider in Australia, known for their satellite Sky Muster plans. They also offer excellent mobile phone plans ad Sim-only plans. For more information about Activ8me, read more below and see if they're the right fit for you.

About Activ8me

Activ8me is an Australian-owned company that was founded in 2005. Activ8me's mission is to provide world-class broadband internet and phone services to rural, regional, and remote areas across Australia. It has since become the largest retail nbn Sky Muster® provider in Australia, boasting over 35,000 Sky Muster connections. With over 60,000 services connected nationwide, Activ8me delivers extremely fast broadband speeds, generous data allowances, and friendly, straightforward customer service. Keep on reading below to see all Activ8me plans, prices, how to contact customer service, pay bills and more.

Activ8me Phone Plans

Activ8me offers two different types of phone plan options for their customer: VoIP phone services and home phone plans. Keep on reading below to learn how to purchase the home phone plan or bundle the VoIP service with your Activ8me broadband plan

Activ8me VoIP Plans

Activ8me VoIP plans allow you to make and receive calls while enjoying cheaper call rates by bypassing the traditional copper phone network. You can enhance your broadband service with VoIP call features, requiring your own telephone handset for operation Available to eligible service areas, all plans include line rental and Australian-based phone support with a minimum term of 30 days. You can choose between PSTN, a voice service delivered via analogue copper line, or VoIP, a voice service delivered over internet protocol. If you want to keep an existing phone number, it will cost a one-time $30 fee.

Get $50 for Referring a Friend to Activ8meCustomers can get $50 for every friend that they refer to Activ8me.

Activ8me Home Phone Plans

Activ8me offers two home phone plans, which are a traditional copper landline service that operates on Telstra's existing copper network to deliver the same quality service to Activ8me customers. The phone service is only available to customers in eligible service areas that Activ8me can service and you are required to have your own telephone handset to operate the service. All plans include line rental and Australian-based phone support. The minimum term for each home phone plan is 30 Days.

Below you can see all of the home phone plans that Activ8me offers:

Activ8me Login

Activ8me offers a convenient and easy online account where you can manage everything related to your account and Activ8me plans. When you sign up for an Activ8me plan, you will recieve a customer number and create an account password. This is all you need to access your Activ8me login.

With your Activ8me login, you can do all of the following:

• Manage your Activ8me account
• Track your Activ8me usage
• Pay your bills
• Change your Activ8me plan
• Contact Activ8me customer service

Activ8me Complaints

If you have an issue or problem to report with your Activ8me product or plan, you can easily get in touch with Activ8me customer service by calling 1300 222 825. You can also submit a formal request by filling out the online complaint form on their website. The form will ask for your name, customer number, phone, email address, the type of complaint and require that you describe your issue. Activ8me aims to get back to customers who fill out this form within 2 business days.

If you wish to contact Activ8me regarding a complaint via mail, you can send them a letter to their postal address below:

Activ8me Customer Care Centre
Complaints Department
279 Dundas Street
Preston Vic 3072
Australia

Customers can also fax their complaint to Activ8me at 03 9484 3875. Lastly, customers can send an email to the Activ8me complaints address at [email protected]. If you send an email or a letter by post, Activ8me will aim to provide you with a verbal or written response within 2 working days of receiving the complaint.

After they acknowledge your request, Activ8me will perform the initial investigation of your case. They aim to provide a resolution to your complaint within 15 working days of receipt. Once you confirm that you are satisfied with the proposed resolution, they aim to implement such changes within 10 working days.

Activ8me Locations

If you need to make a visit in person, the Activ8me head office is located at:

Activ8me Head Office
279 Dundas Street
Preston Vic 3072
Australia

For written correspondence such as complaints, Activ8me reviews or submitting written forms, you can contact Activ8me via post at:

Activ8me Customer Care Centre
Complaints Department
279 Dundas Street
Preston Vic 3072
Australia

Finally, Activ8me has a warehouse address that they use for the shipment and delivery of packages to customers:

Activ8me Warehouse For Packages & Large Deliveries
279 Dundas Street
Preston Vic 3072
Australia

Activ8me Pay My Bill

With Activ8me, you will receive your bill monthly to the email address that you have on file. The billing period starts the moment that you purchase a plan and your service is activated. To pay your Activ8me bill, you have several options - which we have outlined below:

• By Phone with a Credit Card
• Online via Your Activ8me Login
• Via Mail

Paying your Activ8me bill is a very simple and easy process, but if you have any questions, you can contact the Activ8me customer service team at 13 22 88.

Contact Activ8me

If you’re looking to contact Activ8me customer service team, your best bet is to call them directly at 13 22 88. For additional contact methods, check out the table below for all the Activ8me contact options: