Fixed Wireless Plus
Download 75 to 100 Mbps
$74.95 / mth
No lock-in contract
- Unlimited data
- Upload 8 to 20 Mbps
- Free standard install
Activ8me is an Australian-owned telco founded in 2005, best known for its satellite Sky Muster plans for rural and remote areas. It also offers NBN fixed wireless, NBN fibre, OptiComm fibre and phone plans. Read on for Activ8me plans, speed tiers, account management and contact details, then compare before you sign up.
Est. 2005
Australian-owned
35,000+
Sky Muster connections
60,000+
services nationwide
No lock-in
on most plans
Everything Activ8me internet
Activ8me has become the largest retail NBN Sky Muster provider in Australia, with more than 35,000 Sky Muster connections and over 60,000 services connected nationwide. Jump straight to what you need.
Tower-to-antenna NBN
NBN fixed wireless uses radio signals from a transmission tower to an outdoor antenna connected to an indoor NBN box. Activ8me arranges a free standard installation by an approved NBN installer if the gear is not already in place. Every plan includes unlimited data, no setup costs and no lock-in contract.
Download 75 to 100 Mbps
$74.95 / mth
No lock-in contract
Download 200 to 250 Mbps
$79.95 / mth
No lock-in contract
Download 400 Mbps
$89.95 / mth
No lock-in contract
Figures are for illustrative comparison only and products are compared like-for-like. Not all offers are available in all locations, and pricing and availability are subject to change. Confirm at sign-up.
Fastest NBN tiers
NBN fibre covers all the wired technologies in the NBN portfolio and offers the fastest speeds available. Activ8me lets you customise both your data allowance and your speed tier. All fibre plans support FTTP, FTTH, FTTB, FTTC, FTTN and HFC connections, with free plan and tier changes up or down.
SuperSonic speed included
$64.95 / mth
About $0.65 per GB
SuperSonic speed included
$69.95 / mth
About $0.28 per GB
SuperSonic speed included
$74.95 / mth
Premium, HyperSonic, Superfast add-ons
| Speed tier | Best for | Typical download |
|---|---|---|
| SuperSonic | NBN 50/20, 1 to 3 person household, HD video streaming | 40.49 Mbps download |
| Premium | NBN 100/20, multiple 4K and 8K streams, online gaming | 84.49 Mbps download |
| HyperSonic | NBN 100/40, large families, fast file uploads | 84.49 Mbps download |
| Superfast | NBN 250/25, large households, heavy users and online gaming | Up to 250 Mbps download |
Figures are for illustrative comparison only and are subject to change and availability at your address.
Private fibre network
OptiComm is one of Australia's largest privately-owned alternatives to the NBN, building and running its own fixed-line fibre network. Activ8me resells OptiComm plans at retail. You need an OptiComm Connection Box; if you do not already have one, Activ8me can supply it. The base plan is unlimited data at $59.95 / month, with optional speed tier add-ons below.
Good to know. OptiComm services include no setup costs on a six-month contract (a $98 setup fee applies on no lock-in plans) and free plan changes. The Opt-Unlimited Data plan starts at $59.95 per month.
| Speed tier | Details | Price |
|---|---|---|
| Standard | OptiComm 12/1, basic browsing and email, 11.49 Mbps download | Included |
| Sonic | OptiComm 25/5, audio and video streaming, 23.55 Mbps download | + $10 / month |
| SuperSonic | OptiComm 50/20, 1 to 3 person households, 45.47 Mbps download | + $20 / month |
| Premium-100 | OptiComm 100/20, large families and heavy users, 86.59 Mbps download | + $40 / month |
| HyperSonic | OptiComm 100/40, large families and fast uploads, 86.59 Mbps download | + $50 / month |
Figures are for illustrative comparison only and are subject to change and availability at your address.
Remote-area satellite
Sky Muster was created by NBN Co to connect regional, rural and remote locations using fixed satellites above Australia, providing a steady internet connection where other broadband is unavailable. Activ8me arranges an NBN technician to organise installation. Sky Muster plans are month-to-month with no lock-in contract and no termination fees.
20GB peak, 135GB off-peak
$39.95 / mth
About $0.26 per metered GB
50GB peak, 130GB off-peak
$44.95 / mth
About $0.25 per metered GB
75GB peak, 225GB off-peak
$49.95 / mth
About $0.17 per metered GB
90GB peak, 145GB off-peak
$64.95 / mth
About $0.28 per metered GB
Activ8me previously offered Sky Muster Plus Premium plans that counted all usage towards a data allowance; these were flagged for discontinuation. Figures are for illustrative comparison only, subject to change and availability.
Manage your account
When you sign up for an Activ8me plan, you receive a customer number and create a password to access the Activ8me Members portal. Billing is monthly to your email on file, and you can pay by phone with a credit card, online through your login, or by mail.
Get in touch
To contact the Activ8me customer service team, your best bet is to call 13 22 88. Complaints can be lodged via the online complaint form (Activ8me aims to respond within 2 business days) or by post to the Complaints Department, 279 Dundas Street, Preston VIC 3072. Activ8me targets a resolution within 15 working days of receipt.
| Contact method | Details |
|---|---|
| General phone number | 13 22 88 |
| [email protected] or [email protected] | |
| Financial hardship email | [email protected] |
| Postal address | Head Office Activ8me, 279 Dundas Street, Preston VIC 3072 |
Common questions
Activ8me is an Australian telecommunications provider specialising in broadband services for rural, regional and remote areas, including satellite Sky Muster, NBN fixed wireless and fibre, and OptiComm fibre.
Activ8me offers Sky Muster satellite, NBN fixed wireless, NBN fibre and OptiComm fibre plans, letting you choose from various speed tiers and data allowances with flexible contract options.
Sky Muster plans include free installation and equipment, various data allowances including unmetered options, and are ideal for remote locations where other broadband is unavailable.
Activ8me fixed wireless plans deliver download speeds between 75 Mbps and 400 Mbps with unlimited data, and come with free hardware and free standard installation.
Activ8me offers fibre plans with speed tiers such as SuperSonic, Premium, HyperSonic and Superfast, and options for 100GB, 250GB or unlimited data allowances. NBN fibre supports FTTP, FTTH, FTTB, FTTC, FTTN and HFC connections.
OptiComm is a fast privately-owned fibre network in Australia, an alternative to the NBN. Activ8me resells OptiComm fibre plans with multiple speed and data options, including unlimited data. You need an OptiComm Connection Box, which Activ8me can supply.
Customers can manage accounts via the Activ8me Members portal, viewing usage, paying bills online or by phone, and getting customer support. You can also pay by phone with a credit card or by mail.
Contact Activ8me by phone on 13 22 88, by email at [email protected] or [email protected], or via the online contact form. There are also dedicated contacts for complaints and hardship assistance.
You can sign up online or by phone. Service relocations are easy to organise. Plans are usually no lock-in, and cancellations can be done at any time with minimal fees.
Activ8me is a strong choice for rural and remote connections, but it is not the only option. Compare Activ8me against the major providers and challenger telcos that cover your address to find the plan that fits how you actually use the internet.
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