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Provider overview
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Provider overview

Activ8me internet: NBN, Sky Muster & OptiComm plans

Activ8me is an Australian-owned telco founded in 2005, best known for its satellite Sky Muster plans for rural and remote areas. It also offers NBN fixed wireless, NBN fibre, OptiComm fibre and phone plans. Read on for Activ8me plans, speed tiers, account management and contact details, then compare before you sign up.

Est. 2005

Australian-owned

35,000+

Sky Muster connections

60,000+

services nationwide

No lock-in

on most plans

Everything Activ8me internet

Explore Activ8me

Activ8me has become the largest retail NBN Sky Muster provider in Australia, with more than 35,000 Sky Muster connections and over 60,000 services connected nationwide. Jump straight to what you need.

Tower-to-antenna NBN

Activ8me NBN fixed wireless plans

NBN fixed wireless uses radio signals from a transmission tower to an outdoor antenna connected to an indoor NBN box. Activ8me arranges a free standard installation by an approved NBN installer if the gear is not already in place. Every plan includes unlimited data, no setup costs and no lock-in contract.

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Fixed Wireless Plus

Download 75 to 100 Mbps

$74.95 / mth

No lock-in contract

  • Unlimited data
  • Upload 8 to 20 Mbps
  • Free standard install
Most popular
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Fixed Wireless Home Fast

Download 200 to 250 Mbps

$79.95 / mth

No lock-in contract

  • Unlimited data
  • Upload 8 to 20 Mbps
  • Free standard install
Activ8me logo

Fixed Wireless Super Fast

Download 400 Mbps

$89.95 / mth

No lock-in contract

  • Unlimited data
  • Upload 10 to 40 Mbps
  • Free standard install

Figures are for illustrative comparison only and products are compared like-for-like. Not all offers are available in all locations, and pricing and availability are subject to change. Confirm at sign-up.

Fastest NBN tiers

Activ8me NBN fibre plans

NBN fibre covers all the wired technologies in the NBN portfolio and offers the fastest speeds available. Activ8me lets you customise both your data allowance and your speed tier. All fibre plans support FTTP, FTTH, FTTB, FTTC, FTTN and HFC connections, with free plan and tier changes up or down.

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NBN Fibre 100GB

SuperSonic speed included

$64.95 / mth

About $0.65 per GB

  • 100GB data allowance
  • Free plan and tier changes
  • Works on FTTP, FTTN, HFC and more
Activ8me logo

NBN Fibre 250GB

SuperSonic speed included

$69.95 / mth

About $0.28 per GB

  • 250GB data allowance
  • Premium add 15 / mth, HyperSonic add 25 / mth
  • Free plan and tier changes
Best value
Activ8me logo

NBN Fibre Unlimited

SuperSonic speed included

$74.95 / mth

Premium, HyperSonic, Superfast add-ons

  • Unlimited data
  • Up to Superfast add 35 / mth
  • Free plan and tier changes
Activ8me NBN speed tier extras and what each suits
Speed tier Best for Typical download
SuperSonic NBN 50/20, 1 to 3 person household, HD video streaming 40.49 Mbps download
Premium NBN 100/20, multiple 4K and 8K streams, online gaming 84.49 Mbps download
HyperSonic NBN 100/40, large families, fast file uploads 84.49 Mbps download
Superfast NBN 250/25, large households, heavy users and online gaming Up to 250 Mbps download

Figures are for illustrative comparison only and are subject to change and availability at your address.

Private fibre network

Activ8me OptiComm fibre plans

OptiComm is one of Australia's largest privately-owned alternatives to the NBN, building and running its own fixed-line fibre network. Activ8me resells OptiComm plans at retail. You need an OptiComm Connection Box; if you do not already have one, Activ8me can supply it. The base plan is unlimited data at $59.95 / month, with optional speed tier add-ons below.

Good to know. OptiComm services include no setup costs on a six-month contract (a $98 setup fee applies on no lock-in plans) and free plan changes. The Opt-Unlimited Data plan starts at $59.95 per month.

Activ8me OptiComm speed tier add-ons and monthly prices
Speed tier Details Price
Standard OptiComm 12/1, basic browsing and email, 11.49 Mbps download Included
Sonic OptiComm 25/5, audio and video streaming, 23.55 Mbps download + $10 / month
SuperSonic OptiComm 50/20, 1 to 3 person households, 45.47 Mbps download + $20 / month
Premium-100 OptiComm 100/20, large families and heavy users, 86.59 Mbps download + $40 / month
HyperSonic OptiComm 100/40, large families and fast uploads, 86.59 Mbps download + $50 / month

Figures are for illustrative comparison only and are subject to change and availability at your address.

Remote-area satellite

Activ8me Sky Muster plans

Sky Muster was created by NBN Co to connect regional, rural and remote locations using fixed satellites above Australia, providing a steady internet connection where other broadband is unavailable. Activ8me arranges an NBN technician to organise installation. Sky Muster plans are month-to-month with no lock-in contract and no termination fees.

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Sky Muster 155GB

20GB peak, 135GB off-peak

$39.95 / mth

About $0.26 per metered GB

  • Free installation and equipment
  • Month-to-month contract
  • Ideal for remote areas
Activ8me logo

Sky Muster 180GB

50GB peak, 130GB off-peak

$44.95 / mth

About $0.25 per metered GB

  • Free installation and equipment
  • Month-to-month contract
  • Ideal for remote areas
Most popular
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Sky Muster 300GB

75GB peak, 225GB off-peak

$49.95 / mth

About $0.17 per metered GB

  • Free installation and equipment
  • Month-to-month contract
  • Best per-GB value
Activ8me logo

Sky Muster 235GB

90GB peak, 145GB off-peak

$64.95 / mth

About $0.28 per metered GB

  • Free installation and equipment
  • Month-to-month contract
  • More peak data

Activ8me previously offered Sky Muster Plus Premium plans that counted all usage towards a data allowance; these were flagged for discontinuation. Figures are for illustrative comparison only, subject to change and availability.

Manage your account

Activ8me login & billing

When you sign up for an Activ8me plan, you receive a customer number and create a password to access the Activ8me Members portal. Billing is monthly to your email on file, and you can pay by phone with a credit card, online through your login, or by mail.

  • Manage your Activ8me account
  • Track your data usage
  • Pay your bills online
  • Change your Activ8me plan
  • Contact Activ8me customer service
  • Cancel or relocate your service

Get in touch

Contact Activ8me

To contact the Activ8me customer service team, your best bet is to call 13 22 88. Complaints can be lodged via the online complaint form (Activ8me aims to respond within 2 business days) or by post to the Complaints Department, 279 Dundas Street, Preston VIC 3072. Activ8me targets a resolution within 15 working days of receipt.

Activ8me contact methods and details
Contact method Details
General phone number 13 22 88
Email [email protected] or [email protected]
Financial hardship email [email protected]
Postal address Head Office Activ8me, 279 Dundas Street, Preston VIC 3072

Common questions

A Selectra expert answers your most common Activ8me questions

Activ8me is an Australian telecommunications provider specialising in broadband services for rural, regional and remote areas, including satellite Sky Muster, NBN fixed wireless and fibre, and OptiComm fibre.

Activ8me offers Sky Muster satellite, NBN fixed wireless, NBN fibre and OptiComm fibre plans, letting you choose from various speed tiers and data allowances with flexible contract options.

Sky Muster plans include free installation and equipment, various data allowances including unmetered options, and are ideal for remote locations where other broadband is unavailable.

Activ8me fixed wireless plans deliver download speeds between 75 Mbps and 400 Mbps with unlimited data, and come with free hardware and free standard installation.

Activ8me offers fibre plans with speed tiers such as SuperSonic, Premium, HyperSonic and Superfast, and options for 100GB, 250GB or unlimited data allowances. NBN fibre supports FTTP, FTTH, FTTB, FTTC, FTTN and HFC connections.

OptiComm is a fast privately-owned fibre network in Australia, an alternative to the NBN. Activ8me resells OptiComm fibre plans with multiple speed and data options, including unlimited data. You need an OptiComm Connection Box, which Activ8me can supply.

Customers can manage accounts via the Activ8me Members portal, viewing usage, paying bills online or by phone, and getting customer support. You can also pay by phone with a credit card or by mail.

Contact Activ8me by phone on 13 22 88, by email at [email protected] or [email protected], or via the online contact form. There are also dedicated contacts for complaints and hardship assistance.

You can sign up online or by phone. Service relocations are easy to organise. Plans are usually no lock-in, and cancellations can be done at any time with minimal fees.

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Is Activ8me the best internet plan for your home?

Activ8me is a strong choice for rural and remote connections, but it is not the only option. Compare Activ8me against the major providers and challenger telcos that cover your address to find the plan that fits how you actually use the internet.