What customers liked
Many customers praised the great customer support, particularly the gamer support on Discord, and gave five-star reviews for fast download speeds and few dropouts.
Provider overview
Provider overview
What happened to MyRepublic NBN?
MyRepublic, the Singapore-based fibre broadband ISP, first entered Australia in 2016 and grew to over 80,000 customers as a superfast NBN provider. It has since exited the Australian broadband market. Read on for what happened, MyRepublic's former NBN and Gamer Pro plans, home phone, billing and customer reviews.
Exited AU
broadband market
Dec 2022
sold to Superloop
80,000+
former customers
Est. 2016
entered Australia
MyRepublic no longer offers broadband in Australia
MyRepublic sold its Australian broadband customers to Superloop Limited as of 31 December 2022, and MyRepublic customers were moved across to Superloop. The plans and pricing below are kept for reference only and are no longer available to sign up to.
Everything MyRepublic
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Jump straight to what you need: company history, the former NBN and Gamer Pro plans, home phone, billing and customer reviews.
Company history
Overview of MyRepublic
MyRepublic launched in Singapore in February 2012 to capitalise on Singapore's Next Generation NBN. It then expanded into Indonesia, New Zealand and finally Australia in 2016. MyRepublic marketed itself as a fibre broadband company and was one of the first to offer broadband services specifically aimed at gamers, with extra gamer support and features to keep gaming as smooth as possible.
For reference
MyRepublic NBN offers
All MyRepublic NBN plans came with unlimited data on either a month-to-month or 12-month contract. Customers who chose a 12-month contract received an AC1600 NBN modem for $1 plus a $10 shipping fee, while month-to-month customers could bring their own NBN and VoIP-compatible modem.
| Speed | No lock-in + BYO modem | 12-month contract + modem |
|---|---|---|
| NBN 50 Standard Plus | $69 / month | $69 / month |
| NBN 100/20 Mbps | $89 / month | $89 / month |
Gamer-optimised
Gamer Pro with MyRepublic
MyRepublic was one of the first NBN providers to offer gamer-optimised internet. With MyRepublic Gamer Pro, you got unlimited data plus gamer features including custom routing, a static IP and specialist gamer support through Discord, as well as live latency tracking and an online form to submit games for review.
| Plan | 12-month price | 12-month modem | No lock-in price | No lock-in modem |
|---|---|---|---|---|
| NBN 50 Gamer Pro Essential | $79 / month | $1 | $79 / month | $69 or BYO |
| NBN 100/20 Gamer Pro | $99 / month | $1 | $99 / month | $69 or BYO |
With Gamer Pro NBN, you could buy your modem through MyRepublic ($69 plus shipping on a no-lock-in plan) or bring your own NBN-compatible modem.
VoIP
MyRepublic home phone plans
MyRepublic VoIP home phone services were available to all NBN customers. Line rental started at $0 per month with the PAYG option, or customers could opt for a home phone plan for an additional cost.
| Home phone plan | Price | Inclusions |
|---|---|---|
| PAYG | $0 / month | Only pay for the calls you make |
| Aussie Wide | +$10 / month | Includes all Aussie landlines and mobiles |
| International 40 | +$20 / month | Aussie landlines and mobiles, plus international calls to 40 landline and 30 mobile destinations |
Pay a MyRepublic bill or request an extension
MyRepublic bill payments were taken automatically from the debit or credit card on file, which could be updated via MyAccount. To catch up on a missed payment or use a different card, customers could pay immediately using MyRepublic's Pay Now feature or through bPoint.
If you needed more time, you could request a two-week extension through MyAccount or online, and could also request a permanent change to the date your invoice was issued and due via an online form.
What customers said
Customer reviews of MyRepublic
What customers criticised
Others said MyRepublic customer service could be difficult to contact, and that issues often took longer than necessary to resolve.
Common questions
A Selectra expert answers your most common MyRepublic questions
No. MyRepublic sold its Australian broadband customers to Superloop Limited on 31 December 2022, and existing MyRepublic customers were moved across to Superloop.
MyRepublic launched in Singapore in February 2012 to capitalise on Singapore's Next Generation NBN, then expanded into Indonesia, New Zealand and Australia in 2016. It marketed itself as a fibre broadband company and was one of the first to offer services specifically aimed at gamers.
MyRepublic offered unlimited-data NBN plans on either a month-to-month or 12-month contract. NBN 50 Standard Plus was $69 per month and NBN 100/20 was $89 per month. Customers on a 12-month contract received an AC1600 NBN modem for $1 plus a $10 shipping fee; month-to-month customers could bring their own NBN and VoIP-compatible modem.
MyRepublic was one of the first NBN providers to offer gamer-optimised internet. Gamer Pro added custom routing, a static IP, specialist gamer support through Discord, live latency tracking and an online form to submit games for review, on top of unlimited data.
Yes. MyRepublic VoIP home phone services were available to all NBN customers. Line rental started at $0 per month on the PAYG option, with Aussie Wide (+$10 per month) and International 40 (+$20 per month) plans available for additional call inclusions.
MyRepublic bill payments were taken automatically from the debit or credit card on file, which could be updated via MyAccount. Customers could also pay immediately using MyRepublic's Pay Now feature or bPoint, and could request a two-week extension or a permanent change to their invoice date via online forms.
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Looking for a MyRepublic alternative?
MyRepublic no longer sells broadband in Australia, but plenty of providers still do. Compare the major providers and challenger telcos that cover your address to find the NBN plan that fits how you actually use the internet.