Broadconnect is one of Australia's most trusted telecommunications providers, specializing in business-grade NBN and fibre internet solutions. Since 1990, Broadconnect has been dedicated to delivering reliable, high-speed internet services tailored to businesses of all sizes. Offering 100% Australian-based support and cutting-edge connectivity options, their solutions empower businesses to stay connected, productive, and secure in today's digital landscape.

Broadconnect Company Overview

Broadconnect provides a comprehensive suite of internet and communication services, including fast NBN plans, enterprise-grade fibre internet, advanced network management, VoIP phone systems, and robust cybersecurity solutions like SD-WAN and firewall management. They cater to small startups through to large enterprises, focusing on seamless integration and exceptional support.

NBN Plans for Business

Broadconnect’s business NBN plans deliver reliable unlimited data connectivity with various speed tiers to match your company's requirements. All plans include options such as static IPs, 4G backup, priority customer support, and no lock-in contracts.

Broadconnect Business NBN Plans
PlanDownload/Upload Speed (Mbps)Monthly Price (AUD)
Business NBN 50/2050 / 20$85
Business NBN 100/40100 / 40$110
Business NBN 250/100250 / 100$140

Plan Highlights:

  • Business NBN 50/20: Reliable unlimited data plan ideal for small businesses and startups needing fast downloads and consistent everyday connectivity. Comes with static IP options, 4G backup, and dedicated business support.
  • Business NBN 100/40: Enhanced speeds for medium-sized teams requiring greater bandwidth for video conferencing, cloud applications, and multi-user environments. Priority fault restoration and increased support included.
  • Business NBN 250/100: High-speed, premium plan for large businesses or those with bandwidth-intensive tasks such as large file transfers and streaming. Includes 4-hour priority support and maximum uptime SLAs.

All NBN plans come with unlimited data, no lock-in contracts options, and 24/5 Australian-based technical support. Broadconnect ensures 99.95% network uptime and proactive monitoring for optimal performance.

Fibre Internet Plans

For businesses with demanding internet needs, Broadconnect offers scalable full fibre internet solutions. These plans provide ultra-fast speeds with minimal latency, designed for enterprises relying on cloud computing, video production, IT services, and other data-heavy operations.

Broadconnect Fibre Internet Plans
PlanSpeed RangeMonthly Price Range (AUD)
Fibre 100 Mbps100 MbpsFrom $200
Fibre 500 Mbps500 MbpsFrom $450
Fibre 1 Gbps1 Gbps (1000 Mbps)From $800

Broadconnect’s fibre internet plans feature business-grade SLAs with guaranteed speeds, rapid fault response times, and advanced security options including firewall management and SD-WAN.

Why Choose Broadconnect?

Broadconnect NBN

Choosing Broadconnect for your business means gaining access to fast and reliable NBN and fibre internet solutions that are specifically designed to meet business needs. Their unlimited data plans come with no hidden caps or lock-in contracts, providing the flexibility and transparency that businesses require.

 Broadconnect’s services integrate smoothly with essential communication tools like Microsoft Teams, VoIP, and hosted PBX systems, enabling seamless collaboration. With a 100% Australian-based support team, expert assistance is always close at hand. Moreover, Broadconnect offers comprehensive managed services, including cybersecurity and cloud solutions, to safeguard your operations. 

Their flexible, flat-rate pricing ensures no surprise fees, and 4G backup options keep your business online even during outages—making Broadconnect a trusted partner for uninterrupted, efficient connectivity.

How to Contact Broadconnect

How to Cancel Your Broadconnect Service

  1. Contact Broadconnect customer support via phone or email.
  2. Provide your account details and cancellation request.
  3. Review your contract for any notice periods or exit fees.
  4. The support team will guide you through a smooth cancellation process and help with final billing and service termination.

Frequently Asked Questions

Are Broadconnect's NBN plans suitable for small businesses?

Yes, Broadconnect offers NBN plans like the Business NBN 50/20 plan that are tailored for small businesses and startups with reliable speeds and unlimited data.

Does Broadconnect offer 24/7 technical support?

Broadconnect provides 24/5 Australian-based technical support Monday to Friday but does not currently offer 24/7 support.

Can I get a static IP with any Broadconnect plan?

Static IP options are available on most Business NBN and fibre plans, making it ideal for businesses that require fixed IP addresses.

Are there any contracts or lock-in periods?

Broadconnect offers flexible contracts with no lock-in options available on select plans, providing freedom for businesses to choose what suits them best.