Origin Energy vs Engie: Compare Providers

Origin Energy and Engie are two of the largest energy providers in Australia. But, how do they stack up to the competition? – And, which company is cheaper? In this guide we compare Origin Energy and Engie to see their lowest rates, plans and offers as well as which one has better customer service. Read on to learn this and more.

Engie vs Origin Energy: Where do they retail?

Origin Energy and Engie are available in most places within the National Electricity Market, including Western Australia for natural gas.

However, Engie is not available in the ACT and does not sell gas in Queensland, while Origin Energy is available in both.

As not all services are available in every state, we have compiled a chart below to help you understand what services are available in your area.

Here is a table showing where Engie & Origin Energy operate:

Engie vs Origin Energy Plans and Offers

A major positive point of both Engie and Origin Energy is that they sell gas and electricity and also offer several different plan options to suit various types of households.

This means that depending on where you are located in Australia, you have the option of being a dual fuel customer and can receive your gas and electricity from the same supplier.

In the following section, we detail the energy plans offered by each supplier and explain their differences. If you want to jump ahead and see which supplier came out cheapest when we compared prices, you can click here to skip ahead.

Origin Energy Gas and Electricity Plans

Origin Energy offered 5 different electricity and gas plans which includes 2 solar energy plans.

If you are looking for the best deal, Origin Energy's cheapest plan is the Origin Go Variable plan.

Here is a list of all the Origin Energy plans available:

Engie Electricity and Gas Plans

Engie also has many great offers including a specific plan for seniors.

Simply Energy also has plans for people with memberships to certain rewards programs which allows you to save even more money on top of their already low energy rates. However, Engie's cheapest plan is their Engie Saver.

Here is a list of all the energy plans offered by Engie:

Cheapest Electricity Plan: Engie vs Origin Energy

Choosing the cheapest electricity plan is usually top of everyone’s mind when comparing and switching energy providers. For this reason, we rounded up the cheapest electricity plans offered by Engie & Origin Energy and put them to the test. Below you will find a state-by-state break down of energy offers with the cheapest plan marked in green.

Here is a table comparing Engie vs Origin Energy and their cheapest electricity plans:

• Who Has The Cheapest Electricity?
• In New South Wales, Engie offers cheaper electricity than Origin Energy
• In ACT Engie doesn't offer electricity.
• In Victoria, Origin Energy offers cheaper electricity than Engie.
• In Queensland, Engie offers cheaper electricity than Origin.
• In South Australia, Origin Energy offers cheaper electricity than Engie.

Compare Gas Rates Origin Energy and Engie

As with most energy providers, both Origin Energy and Engie offer gas services you can subscribe to individually or bundle with your electricity.

We chose the 2 cheapest gas plans available from Origin Energy and Engie and compared them in each state:

• Who Has The Cheapest Gas?
• In New South Wales, Origin energy offers cheaper gas than Engie
• In ACT Engie doesn't offer gas.
• In Victoria, Engie offers cheaper gas than Origin Energy.
• In Queensland, Engie doesn't offer gas.
• In South Australia, Origin energy offers cheaper gas than Engie

Origin Energy vs Engie: Solar Feed-in Tariffs

If you have solar panels, or want to invest in solar energy, you’ll be interested in a solar feed-in tariff.

Both Engie and Origin Energy offer solar feed-in tariffs. However, you will find that Origin Energy offers a wider variety to choose from.

Origin Energy offers two solar energy plans:

1. Origin Solar Boost: Get a higher feed-in tariff, with no discount off the reference price
2. Origin Solar Variable: Purchase your solar PV system through Origin to unlock one of the highest solar feed-in tariffs on the market

Apart from their list of feed-in tariffs, Origin Energy is what's known as an end-to-end solar retailer and is accredited by the Clean Energy Council.

This means Origin can sell you solar panels, install them, and offer you a feed-in tariff. Another benefit of purchasing a solar PV system through Origin Energy, you’re also able to get access to a solar feed-in tariff of between 18c and 22c per kWh.

Here is a table showing the solar feed-in tariffs available through Engie & Origin Energy:

Which is Best: Origin Energy or Engie?

While there is no clear answer of who is the best electricity or best gas provider, both Engie and Origin Energy offer something for every household.

If price is a deciding factor when switching energy providers, you may want to go for Engie over Origin Energy.

In our comparison, Engie came out cheaper for electricity in every state where they operate, except for Victoria. The same is true for gas. Engie was cheaper than Origin Energy in every state in which they operated. Therefore, it's safe to say that Engie is overall a cheaper option than Origin Energy.

However, price is not the only deciding factor when searching for a supplier. Engie is a bit smaller than origin energy and this gets translated into customer service. As there are more calls to answer with a larger company, you can expect to wait on hold longer with Origin Energy.

Origin answers 53% of their phone calls in under 30 seconds. However, the overall average wait time for customers to speak to a representative at Origin Energy is over 2 minutes.

Engie has an average call wait time of only 35 seconds, meaning that you are likely to be able to speak to a representative quickly at Engie should a problem arise with your service.

Likewise, we can see that with Origin Energy more customers complained about their service.

However, if we look at it proportionally, complaints came from only 1% of total customers at Origin energy, while at Engie complaints came from 7% of total customers.

So, in total there are more satisfied customers at Origin energy than at Engie.

Below you find a comparison of Origin Energy and Engie, including their green energy score, and customer satisfaction, to help you decide whether Engie or Origin Energy is the best energy provider for your household.

By Savannah Walker

Energy & Telecom SEO Specialist

Savannah Walker is Selectra’s SEO Project Manager and Editor, leading the team that focuses on energy, telecommunications and consumer technology, across news, reviews and how-tos.