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Government Electricity Rebates and Concessions in South Australia

South Australia has some of the most expensive energy rates in the National Energy Market, making it difficult for households to keep up with their energy bills. If you’re struggling with keeping up with payments, you might want to see if you’re eligible for any of the energy rebates or concessions listed below.


Government energy rebates in South Australia

There are two available electricity rebates and concessions available in South Australia to assist with utility bills and the cost of living. If you’re a low or fixed income resident in South Australia, and hold one of the eligible concessions cards or recieve an eligible Centrelink payment, you might be eligible to apply for one or both of these energy rebates.

In order to apply for either the energy bill concession or cost of living concession you will need to have one of the following concessions cards or be the recipient of certain Centrelink payments.

Eligible concessions cards and Centrelink payments
Eligible concession cards Eligible Centrelink payments
  • Pensioner Concession Card
  • DVA Gold Card
  • Low Income Health Care Card
  • Commonwealth Seniors Health Card
  • JobSeeker Payment
  • Widow Allowance
  • Youth Allowance
  • Partner Allowance
  • Parenting Payment
  • Special Benefit
  • Community Development Project (CDP)
  • New Enterprise Incentive Scheme (NEIS)
  • ABSTUDY
  • Austudy
  • Farm Household Allowance (FHA)
  • War widow pension under legislation of the United Kingdom or New Zealand.

Energy bill concession South Australia

If you’re on a low or fixed income in South Australia, you can apply for the energy bill concession to help with the cost of your energy bills. The energy bill concession is available each financial year, and you could receive up to $231.41 to help pay for electricity, natural gas, LPG, or petrol.

Eligibility for the energy bill concession SA

In order to be eligible for the energy bill concession in South Australia there are some eligibility requirements you must fulfil, including:

  • Live at the property you’re applying for
  • Be the listed account holder of your energy bill
  • Hold an eligible concession card or receive an eligible Centrelink payment
  • Not live with anyone who earns an income of more than $30,000 per year unless they are a spouse, dependent, or domestic partner, or that person gets an allowance from Centrelink or DVA

You will also need to ensure you either hold an eligible concession card or receive an eligible Centrelink payment.

Apply for the South Australia energy bill concession

In order to apply for the energy bill concession in South Australia, you need to first make sure you have all the necessary information in front of you this includes your Centrelink customer reference number or DVA file number, and the information on your most recent energy bill including:

  • Energy provider name
  • Account number
  • National Metering Identifier (NMI) number
  • Billing dates

Once you have all the information required to apply for the energy bill concession, you can either apply for the energy rebate online, or download the application for household concessions and send it to the SA Government concessions email address.

Cost of living concession South Australia

The cost of living concession for low or fixed income households in South Australia is available to assist with cost of living expenses including council rates, electricity and gas, water, or medical bills.

  • How much can I get with the cost of living concession?
  • Homeowner-occupiers: $215.10
  • Homeowner-occupiers who are self-funded retirees with a Commonwealth Seniors Health Card: $107.60
  • Tenants: $107.60
  • JobSeeker Payment homeowner-occupiers: $715.10
  • JobSeeker Payment tenants: $607.60

Eligibility for the energy bill concession SA

The cost of living concession in South Australia can only be made out to one person per household and is based on your circumstances as of 1 July of the financial year. In order to be eligible for the cost of living concession you must:

  • Live at the property you’re applying for
  • Be the listed account holder of your energy bill
  • Hold an eligible concession card or receive an eligible Centrelink payment
  • Not live with anyone who earns an income of more than $30,000 per year unless they are a spouse, dependent, or domestic partner, or that person gets an allowance from Centrelink or DVA

In addition you need to hold either an eligible concession card or receive an eligible Centrelink payment, and be under the low income provision set for the 2020/2021 financial year.

Low income provisions for the 2020/2021 cost of living concession
Status Fortnightly income Annual income
Single $669.70 $17,412.20
Single with children $716.00 $18,616.00
Partnered $1,229.60 $31,969.60

Apply for the cost of living concession South Australia

Once you’re sure you meet the eligibility requirements for the cost of living concession, you can begin the application process. You can choose to either apply for the cost of living concession online, or download the housing concession application pdf and send your completed form to concessions@sa.gov.au

SA Concession Energy Discount Offer with Origin Energy

The SA Concession Energy Discount Offer (SACEDO) is available to energy concession customers, in addition to the energy bill concession. SACEDO is available only through Origin Energy.

With SACEDO, Origin Energy customers are guaranteed:

  • An ongoing 20% off electricity usage and supply charges and 11% off gas usage and supply charges
  • Flexible payment options
  • No additional payment or processing fees

SACEDO is only available to energy concession recipients, and you can apply by calling Origin Energy directly. If you are not already an Origin Energy customer, you can call to switch and they will organise a special meter reading to transfer your energy account.

Medical heating and cooling concession SA

The medical heating and cooling concession is available to South Australians on fixed or low incomes who have a clinically verified medical condition that requires frequent heating or cooling to regulate temperature and prevent the worsening of their condition. This concession is available in conjunction with the energy bill concession, and can give up to $231.41 to go towards the cost of energy bills.

In order to be eligible for the medical heating and cooling concession, you must:

  • Live at the address on the application form
  • Have, or be the parent or legal guardian of, a child who has a qualifying medical condition
  • Provide certification from your medical specialist or general practitioner
  • Use an air conditioning unit at that address to meet your medical heating and cooling requirements
  • Be financially responsible for the full or part payment of the energy bill

You will also need to hold one of the following eligible concession cards or receive one of the following Centrelink payments:

Eligible concessions cards and Centrelink payments
Eligible concession cards Eligible Centrelink payments
  • Pensioner Concession Card
  • DVA Gold Card
  • Low Income Health Care Card
  • Commonwealth Seniors Health Card
  • JobSeeker Payment
  • Widow Allowance
  • Youth Allowance
  • Partner Allowance
  • Parenting Payment
  • Special Benefit
  • Community Development Project (CDP)
  • New Enterprise Incentive Scheme (NEIS)
  • ABSTUDY
  • Austudy
  • Farm Household Allowance (FHA)
  • War widow pension under legislation of the United Kingdom or New Zealand.

In order to apply, you will need to download the Medical Heating and Cooling Concession Application Form and complete and sign the application with your medical practitioner. Once both you and your practitioner complete the required sections you can submit the application by email to the SA Concessions Office.

South Australia Home Battery Scheme solar energy rebate

If you’re interested in renewable energy in South Australia, the South Australia Home Battery Scheme is available to help residents make the most of their renewable energy generation by offering up to $3,000 to go towards a battery storage system.

How much can I get with the South Australia Home Battery Scheme?
Energy concession holder $300 per kWh
All other households $200 per kWh
Maximum subsidy per battery installation $3,000

In order to apply for the Home Battery Scheme, you need to start by looking at authorised system providers and getting some quotes. It’s always best to get several quotes, to compare your options, and then choose the best one.

  1. Each battery system provider you speak to will upload a quote onto Plenti, the platform the South Australian government uses for the Home Battery Scheme.
  2. You can then go, and accept the quote you want on the Plenti Portal
  3. After accepting the quote, you will then be directed to apply for the Home Battery Scheme and any additional loans or funding.
  4. Once your application is approved, your battery system provider will call to arrange the installation
  5. On the day of the installation, after you confirm your satisfaction with the home battery installation, the subsidy and additional funds will be released to your battery system provider.
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