Telstra Mobile Plans | Prepaid, SIM Only & Phone Plans

By Sarah Sheedy

Energy & Telecom SEO Specialist

The cheapest Telstra mobile plan costs only $35 per month. This is a mobile sim-only plan subscription with 25GB, with 5G network access. With other Telstra mobile plans, you will receive more data allowance, unlimited national and international calling, as well as uncapped download speeds. Telstra offers multiple options for add-ons and bundles, to help you save as much as possible on your mobile phone plans.

Telstra Mobile Coverage Map & Network Speed

The Telstra mobile network is the biggest mobile network in Australia, with 3G, 4G, 4GX, and now 5G coverage covering over 99% of the Australian population.

The 2022 Telstra mobile coverage map above shows the ample network coverage in major Australian cities and additional coverage in rural and regional areas. As always, it’s important to check your area to make sure you’re covered by the Telstra mobile network when signing up to a mobile phone or broadband service.

Click here to see a list of all Telstra network providers.

The Telstra 5G network is the fastest and most extensive 5G network in Australia. As of June 2021, Telstra 5G was already available to 75% of the population.

However to access any 5G network you must have a 5G enabled device and a plan that allows you access to the 5G network.

Currently, Telstra is offering 5G access on a several of their prepaid and SIM-only plans as well as some mobile broadband plans. If you’re interested in Telstra 5G network access, check to be sure 5G is available in your area.

Telstra Mobile Plans

Telstra offers 2 types of prepaid mobile plans depending on how you plan to use your phone:

1. Standard prepaid mobile plans
2. Casual prepaid mobile plans
3. SIM only mobile plans
4. Mobile broadband plans

Standard Prepaid Plans:
Telstra's standard prepaid mobile plans are for people who use their phones often and want unlimited calls and texts with flexible expiry periods.

Casual Prepaid Plans:
Telstra's casual prepaid mobile plans are for people who don’t frequently use their phones and therefore have fewer features included and longer expiry periods.

SIM Only Plans:
Telstra's SIM only plans are month to month mobile plans with different levels of data and different lengths of expiry periods.

Mobile Broadband Plans:
Telstra's mobile broadband plans ooffer a on the go internet connection without additional texting and calling abilities - for those who just need data on the go.

What is an expiry period?An expiry period is the maximum amount of time you can go without having to recharge. Most prepaid plans have an expiry period of 1 month.

Standard Prepaid Mobile Plans

Telstra prepaid mobile phone plans come with unlimited calls and texts to standard AU numbers, continuous data rollover, and international call and text inclusions to selected countries. Simply choose one of the prepaid plans below to start.

Below you can see your options for standard prepaid mobile plans:

No Lock-in ContractsAll Telstra mobile plans offer the flexibility of no lock-in contracts

Casual Prepaid Mobile Plans

As mentioned before, the prepaid casual plans have longer expiry periods and include small amounts of data, talk and text. These plans are ideal for those who use their phones infrequently. Below is your option for the casual prepaid mobile plan:

All Telstra prepaid recharges come with the same call and text inclusions as their starter kits, including unlimited call and text nationwide to standard numbers.

Prepaid recharge plans do not include calls to premium numbers, international roaming or access to Telstra Air.

Below are the different international zones that Telstra customers can choose from when selecting their mobile plan:

• Zone 1 Destinations: Canada, China, Denmark, Germany, Guam, Hong Kong, India, Ireland, Indonesia, Japan, Malaysia, New Zealand, Norway, Puerto Rico, Romania, Singapore, South Korea, Spain, Sweden, UK, USA, US Virgin Islands, Vietnam
• Zone 2 Destinations: Argentina, Bahamas, Bangladesh, Bermuda, Brunei, Brazil, Cambodia, Chile, Colombia, Costa Rica, Cyprus, Czech Republic, Dominican Republic, Faroe Islands, French Guiana, Greenland, Hungary, Iceland, Greece, Italy, Laos, Lebanon, Liechtenstein, France, Iran, Israel, Kenya, Kuwait, Mexico, Mongolia, Palestinian Authority, Nepal, Netherlands, Nigeria, Pakistan, Philippines, Peru, Sri Lanka, Saudi Arabia, South Africa, Taiwan, Thailand, United Arab Emirates, Slovak Republic, Venezuela
• Zone 3 Destinations: Austria, Comoros, Croatia, East Timor, Egypt, Fiji, Ghana, Mauritius, Papua New Guinea, Poland, Russia, Samoa, Serbia, Solomon Islands, Surinam, Switzerland, Tonga, Turkey, Vanuatu, Zimbabwe

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Data Recharge with TelstraWith Telstra mobile plans, you can enjoy continuous data rollover by recharging before expiry, allowing you to save up to 200GB of unused data. This feature is available on 7 to 28 day recharges and can be accumulated over time, lasting for the two following payment cycles, even if you change your plan.

Telstra SIM Only Plans

Telstra SIM-only, no-contract mobile phone plans allow you to bring your own mobile device, or purchase one on a plan with Telstra to be paid off in 12 or 24 months.

In addition, Telstra offers unlimited data on all their SIM-only plans at 1.5 Mbps download speed. Simply choose your data allowance, which will give you browsing data at full speed, and if you use that up your broadband speed will be reduced to 1.5Mbps without worrying about excess charges.

Here's what's Included:

• Unlimited standard national calls and text
• Telstra data sharing between up to 10 eligible services on the same Telstra account
• Unlimited data at 1.5Mbps download speed with no excess data charges
• 30 minutes of standard calls to overseas numbers from Australia
• Unlimited international SMS to all countries

However, if you plan to use these plans overseas, you will have to purchase an additional international roaming plan for calls, SMS, and MMS while travelling abroad.

Telstra Data Share:Telstra Data Sharing comes included by default with all Tesltra upfront mobile or data plans. To activate data sharing for Telstra, simply sign up for each SIM card using the same Telstra account, and the data will automatically be shared between users.

After you have received your SIM card, you can continue to recharge with any of the SIM-only plans shown below.

Below are your options for the SIM-only plans:

Trade in Your Old PhoneIf you possess an older smartphone, it might hold some value at Telstra. Consider trading in your phone to receive credit, which could potentially reduce the expense of purchasing a new phone with Telstra!

Telstra Mobile Broadband Plans

Mobile broadband plans are perfect for using tablets, smartphones or SIM-enabled hotspots on the go.

Mobile broadband plans are essentially just large data plans on a SIM card that allow you to use internet connected devices when you are unable to connect to wifi. All Telstra mobile broadband plans include unlimited data with no excess charges at 1.5Mbps, and you can share your data with up to 10 eligible devices on the same account.

Keep in mind that Tesltra mobile data plans are simply for using the internet. Therefore, they connot be used to make calls, SMS or MMS.

Its important to note that these plans do not include international romaing. To use you mobile broadband plan overseas, you can add an International Roaming Day Pass to continue to use your internt at some locations abroad. See Tesltra international roaming for more details.

Telstra NBN & Bundles Did you know Telstra also offers NBN plans bundled with Telstra Air which allow you to connect to millions of Wi-Fi spots throughout Australia for free?

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Optional Add-Ons for Telstra Mobile Plans

Telstra offers many extra options for your current mobile plan including data, calling/messaging, internatioal calling and roaming. Before checking out the Telstra mobile plan extras, be sure to check that you have an active recharge on your current plan. You can then find the add ons in your Telstra login, by clicking first the services tab, then the extras tab. From there, you can see the extra packs that are available for your specifc mobile plan and sign up. Below are all the Telstra mobile plan add-ons if you want to see all options:

Activate & Recharge Your Telstra Mobile Plan

To get started with your Telstra mobile service, you will need to activate your plan online. Activating your Telstra mobile plan online is simple, but we have included some step-by-step instructions to help you get everything set up:

1. Start by inserting your new SIM card into your device
2. Head to https://prepaid.activate.telstra.com.au to activate it
3. Enter your SIM serial number (on the back of your SIM kit)
4. Choose whether you want to transfer your existing number from your current provider, or get a new Telstra number
5. Choose whether you'd like to activate your SIM for a mobile or for another data-only device
6. Fill out your ID & contact details
7. Select a plan and recharge
8. Confirm your details and click Activate

Once you finish activating your SIM card, your pre-paid service should be up and running within 4 hours, but it can sometimes take a bit longer. If you are transferring your mobile number, Telstra can only do this within their operating hours.

For those transferring an existing number, it is important that you keep your current SIM card in your phone until your old service is disconnected. Once your Telstra service is activated, your service with your previous provider will be disconnected. Telstra will then send you an SMS or an email as soon as your number has been moved to Telstra.

To ensure that your service is activated, simply insert your SIM into your device. Then, turn the device off and back on again. If you see 'Telstra' next to the coverage bars, then your new service is active.

Please note that if you have a replacement SIM card, you have to call 13 22 00 in order to activate this service.

Once your Telstra mobile service is active, you may need to recharge your Telstra prepaid plan. You can recharge your account online in your My Telstra online account or on the mobile app.

Below are the steps to recharge your pre-paid service online:

1. Go to https://recharge.telstra.com.au
2. Enter your pre-paid mobile number
3. Choose your recharge amount
4. Select your preferred method of payment
5. Sign in to your account and follow the prompts to securely make your payment

If you are looking for information on how to recharge your pre-paid service via the My Telstra app, you are in the right place. First, login to the My Telstra app using your Telstra ID. Then just open the service tab and choose your pre-paid service. From there, all you have to so is click 'recharge now' and follow the prompts.

You can also call #100# to check your balance and recharge over the phone with Telsta customer service. If you don't want to have to recharge your Telstra mobile plan, you can also choose to set up an auto recharge, so your service recharges automatically.

If you are running low on data, calls, texts or international calling minutes, you can also recharge your account with these extra services. All you have to do is head to the Telstra recharge portal and enter your pre-paid service number. From there, you can select and pay for an Extra from the Extras tab.

Telstra Mobile Phone & Device Options

Unlike some other mobile providers, Telstra offers the latest phones, tablets, and iPads, as well as mobile broadband enabled modems for purchase.

You can choose to purchase a phone outright from Telstra or add it to your month-to-month SIM-only plan and pay it off in installments over 12, 24 or 36 months depending on the device.

The latest mobile devices include new 5G-enabled phones and handsets including iPhone and Samsung Galaxy, as well as devices from Motorola, OPPO, Google, and more.

Click on the image below to see Telstra iPhone plans and more.

Click to see the latest offers from Telstra

See Offers

Telstra also offers its special "Blue Tick" phones that have superior network coverage for areas where signal is low.

How to Sign Up for Telstra Mobile

Signing up for a Telstra Telecom plan online is simple. You can easily visit the Telstra website and head to the Telstra mobile plan page. Here, you can compare and choose the plan that best meets your needs. Once you've selected your plan, click on the "Order Now" button. You'll be guided through the signup process, where you'll need to provide some basic information such as your name, address, email, and contact details. Once you've completed the necessary steps and submitted your details, Telstra m will process your application, and you'll soon be enjoying their mobile services.

1. Choose a plan: Visit the Telstra website and select the mobile plan that suits your needs. Before proceeding, it's important to check Telstra's network coverage in your area to ensure you'll receive reliable service. You can use Telstra's coverage map tool available on their website to check for coverage in specific locations.
2. Provide information: During sign-up, you'll need to provide personal details like your name, address, and contact information.
3. Customize your plan if needed: Some Telstra plans may offer customization options such as data add-ons, international calling packs, or device repayments. Choose any additional features or add-ons you wish to include with your plan.
4. Check eligibility: Telstra may require a credit check, so be prepared to provide relevant information for this process. Upfront Plans and SIM-only plans do not require a credit check. If you sign up for a SIM-only plan with a device from Telstra, this will require a credit check.
5. Confirm and activate: Review your order and make the payment. Depending on the plan you've selected, you may need to make an upfront payment or set up a direct debit for ongoing payments. Follow the prompts to complete the payment process securely.
6. Receive your SIM or device: Once your order is confirmed and payment is processed, you'll receive your Telstra SIM card or device according to your chosen delivery method. Activate your SIM card following the instructions provided, and you'll be ready to use your new Telstra mobile service.

Contact Number for Telstra Mobile

If you want to contact Telstra by phone, you can use one of the numbers below, or through your My Telstra account, 24x7.