ALDImobile: Offers, Activate and Recharge SIM Card, Contact Information
ALDImobile, the mobile services arm of the popular German discount supermarket, has offered low-cost mobile phone plans in Australia since 2013. For information about ALDImobile’s offers, and to find out which Australian provider is best for you, continue reading below.
Overview of ALDImobile
ALDImobile, also known as Aldi Talk or MEDIONmobile, was first started in Germany in 2005. Since then, it expanded to include Belgium, The Netherlands, and finally Australia in March 2013. In 2017, due to government regulations on the sale of unregistered phone plans, Aldi had to cease mobile sales in Belgium.
ALDImobile is a subsidiary of MEDION, a German electronics company, and Aldi, a German discount supermarket company.
ALDImobile Network Coverage
ALDImobile is an MVNO under the Telstra network which covers over 23 million Australians, or approximately 98% of the population. While the majority of coverage is focused along major cities, additional coverage can be found in small pockets across the Northern Territory and central region.
Mobile Phone and Data Offers with ALDImobile
ALDImobile offers multiple mobile service and data options for its customers in Australia. Whether choosing a SIM-Only plan, Data-Only plan, or a Pay as You Go plan, all offers from ALDImobile come with zero lock-in fees and no contracts.
ALDImobile SIM-Only Mobile Plans
ALDImobile offers four mobile phone plans for customers in Australia, starting at $15 per month. Each plan comes with a 30-day expiry and unlimited standard calls, SMS, and MMS as well as continuous data rollover. In addition, all plans $25 and up come with international calling and SMS features.
|Price / month||$15 / month||$25 / month||$35 / month||$45 / month|
|Data / month||3GB / month
|18GB / month
|35GB / month
|48GB / month
|International Calls||N / A||Unlimited to 15 countries
100 min to 35 countries
|Unlimited to 15 countries
200 min to 35 countries
|Unlimited to 15 countries
300 min to 35 countries
|International SMS||N / A||50 SMS to 35 countries||50 SMS to 35 countries||50 SMS to 35 countries|
Pay As You Go with ALDImobile
ALDImobile has three available pay as you go options; at $15, $25, or $35; all of which come with a 365-day expiry. Each PAYG price-point charges the same amount per call minute, SMS / MMS, or MB of data so the only difference is how much you want to put onto your SIM card.
- $0.12 / minute standard national calls
- $0.12 / standard SMS
- $0.35 / standard MMS
- $0.05 / MB of data
- Starting at $0.10 / minute international call
ALDImobile Family Pack
ALDImobile offers its shared data Family Pack for up to four family members, for $80 / month. The ALDImobile Family Pack comes with 72GB of shared user data plus data rollover, along with unlimited standard calls and SMS. The owner of the Family Data pack can set other user limits, monitor data usage between all users, and top up with additional data as needed.
ALDImobile Data Only Plans
ALDImobile’s data-only plans are available for tablets and dongles. Each data-only plan comes with a 365-day expiry and includes data rollover. Data plans come at three price points; $95 for 24GB of data, $240 for 185GB, or $365 for 365GB of data.
How To Activate an ALDImobile SIM Card
Customers can purchase their ALDImobile SIM card online by providing your personal details and shipping address. The SIM card comes with $5 pre-loaded and fits all handsets and mobile devices. If you need a SIM card sooner, you can get one directly from an Aldi store near you.
Once you receive your SIM card, you can activate it, while choosing the plan you want, online. When activating your SIM card, you will need your SIM activation code as well as one valid form of ID such as a drivers license, medicare card, or passport.
Contact ALDImobile Customer Service
ALDImobile customer service is available online, through email, or by phone. Customer service hours are:
- Monday to Wednesday 8:30 am to 9:30 pm
- Thursday to Friday 8:30 am to 11 pm
- Saturday to Sunday 8:30 am to 8:30 pm
Existing Aldi customers can contact customer support by logging into your account online and filing an eSupport ticket. For those who do not have an ALDImobile account, customer service can be emailed at firstname.lastname@example.org. If you choose to email ALDImobile customer service, include your name, mobile number, and comments or questions.
Customers who wish to call ALDImobile can do so for free from their ALDImobile number, by dialling 2534. All other new and existing customers calling from within Australia can contact ALDImobile customer service at 1300 989 000 while overseas customers can call +61 3 9223 5590 (charges apply).
Recharge Your ALDImobile Phone
Customers can log into their My ALDImobile Account to recharge their mobile plan online. In addition, customers can purchase a voucher from any Aldi store and enter their voucher code, in addition to their mobile number and account password online, to quickly top-up their mobile account.
Reviews of ALDImobile
ALDImobile customer reviews are mixed, as most mobile service providers are. Customers like the extensive network coverage and low-cost plans which come with lots of data in addition to unlimited standard calls and text, however, customers cite difficulty when trying to get in touch with customer service.