Vodafone
Host network
Internode mobile SIM plans run on the Vodafone network, shared across the iiNet and TPG Telecom group, with 4G and 5G in supported areas.
Provider overview
Provider overview
Internode mobile: Adelaide heritage on the Vodafone network
Internode is a long-established Adelaide-based Australian ISP, founded in 1991 and now part of the iiNet / TPG Telecom group. It built its reputation on quality NBN and broadband backed by excellent Australian-based technical support. It also offers SIM-only mobile plans, which run on the Vodafone network. Internode stopped signing up new customers in December 2023, so new mobile sign-ups are now directed to iiNet on the same Vodafone network. Here is what you need to know about Internode mobile coverage, plans and customer service.
1991
founded in Adelaide
Vodafone
host network
SIM-only
no lock-in plans
TPG
iiNet / TPG group
Everything Internode
Explore Internode mobile
Jump straight to what you need: network and coverage, SIM plans, contact details, reviews and how signing up now works.
Coverage
Internode mobile network & coverage
Internode does not own a mobile network. Its SIM-only plans run on the Vodafone network, the same one used across the iiNet and TPG Telecom group, so your coverage is Vodafone coverage. If reliable signal in a specific area matters to you, check the Vodafone coverage map for your address first.
Optus
Shared coverage
Through Vodafone's multi-year network-sharing agreement with Optus, the combined footprint now reaches the large majority of Australians.
iiNet
Same network
iiNet sits on the same Vodafone network, so new sign-ups directed to iiNet get the identical coverage to an Internode mobile plan.
Check before you sign up. Vodafone coverage is strong in metro areas but can be patchier than Telstra in some regional and remote spots, so always check the map for your exact address. To compare the Vodafone network against Telstra and Optus options, see our mobile providers guide.
The plans
Internode mobile plans explained
Internode keeps things simple with SIM-only plans only, sorted by monthly data allowance, all with no lock-in contract. You bring your own phone, keep your number, and the $0 SIM has no delivery or activation fee.
Smaller data SIM-only
Entry SIM-only plans with a modest monthly data allowance, unlimited standard national talk and text, and no lock-in contract. Ideal for light users who mostly call, text and browse on Wi-Fi.
Mid-data SIM-only
A larger monthly data allowance for everyday users who stream and browse on the go, with unlimited standard national calls and texts and the same no lock-in flexibility.
Larger data SIM-only
The biggest SIM-only allowance for heavy data users and hotspotting, with unlimited standard national talk and text and selected international call inclusions on the higher tiers.
Bring your own phone
Every Internode plan is SIM-only, so you bring your own handset and can keep your existing number. The $0 SIM has no delivery or activation fee, and there is no lock-in contract to leave.
Good to know. Because Internode no longer signs up new customers, new mobile sign-ups are routed to iiNet on the same Vodafone network. Existing Internode broadband customers may still get a bundle discount on their mobile plan. For live pricing and inclusions, always check the current Internode or iiNet plan pages.
Add-ons
Bundles, flexibility & account management
Internode keeps the extras lean and the flexibility high, with no lock-in plans, easy number porting and self-service account management online.
Bundle with Internode NBN
Existing Internode broadband customers can add a SIM-only mobile plan and may qualify for a bundle discount on their monthly mobile fee while their NBN service is active.
No lock-in, keep your number
All Internode mobile plans are month-to-month with no fixed-term contract, so you can change or leave without an exit fee, and you can port your existing mobile number across.
My Internode account
Manage your plan, view and pay bills, set up direct debit and track usage through the My Internode self-service portal online at any time.
Get in touch
How to contact Internode
Internode is well known for its Australian-based support. You can reach the team by phone, online support form or live chat, and manage everything yourself through the My Internode portal.
| Reason | Phone | Hours |
|---|---|---|
| Sales | 13 66 33 | Mon to Fri 8am–9pm, Sat 8:30am–5pm |
| Technical support | 1300 788 299 | 7 days, 7am–midnight |
| Accounts & billing | 1300 889 188 | Mon to Fri 7am–8pm, weekends 7am–7pm |
| Pay by phone (24/7) | 1300 553 233 | Automated payment line, any time |
My Internode & online support
Manage your account online through the My Internode portal: view and pay bills, set up direct debit, track usage and update your details. You can also lodge questions through the online support form or live chat.
Bills, payments & hardship
Pay by direct debit, credit card, BPAY (using the biller code on your invoice) or the 24/7 pay-by-phone line on 1300 553 233. If you are struggling, submit a financial hardship assistance request online to set up a payment arrangement.
1991
established
AU
based support
iiNet
now part of
Internode reviews: is Internode worth it?
Internode built its name on quality and on excellent Australian-based technical support, winning a string of awards and a loyal following over decades. Reliability and helpful local support are what customers consistently praised. Mobile was always a smaller part of its range than broadband, and with the brand consolidating into iiNet, new customers should weigh up the current iiNet SIM plans on the same Vodafone network against the other major networks.
"Local support that actually knows what they are talking about, that is what kept me with Internode for years." — long-standing customer sentiment.
Joining Internode
How to sign up, port your number & switch
Internode no longer takes new customers, so signing up now means joining iiNet on the same Vodafone network. Existing Internode customers keep their service until they are moved across.
New customers & porting
As Internode is no longer accepting new customers, sign-ups are directed to iiNet on the same Vodafone network. Choose a SIM-only plan, then activate your $0 SIM online. To keep your existing number, select "transfer my number" during sign-up and leave your old SIM in until the port completes.
Existing customers & the move to iiNet
If you already have an Internode service, nothing changes overnight. Current Internode customers are gradually being moved to an equivalent iiNet plan, with at least 30 days notice before any switch. In the meantime you can still manage your plan through My Internode and move home with your service.
Common questions
A Selectra expert answers your most common Internode questions
Internode SIM-only mobile plans run on the Vodafone network, the same network used across the iiNet and TPG Telecom group. Through Vodafone's network-sharing agreement with Optus, that footprint now reaches the large majority of the Australian population. Always check coverage at your exact address before signing up, as reception still varies in regional and remote areas.
No. Internode stopped accepting new customers in December 2023. Anyone trying to sign up to an Internode mobile or internet plan is directed to iiNet instead, which runs on the same Vodafone network. Existing Internode services continue to work, and current customers are gradually being moved to an equivalent iiNet plan with at least 30 days notice.
Internode offers SIM-only plans only, across a few data tiers from a smaller everyday allowance up to a larger data plan. Every tier includes unlimited standard national talk and text, with no lock-in contract. You bring your own phone and can keep your existing number, and the $0 SIM has no delivery or activation fee.
Yes. Internode was acquired by iiNet, which is itself now part of TPG Telecom. The brands share the same Vodafone mobile network and back-end systems. As the Internode brand winds down, customers are being consolidated onto iiNet, but the well-regarded Australian-based support heritage carries across the group.
Call Internode Sales on 13 66 33, Technical support on 1300 788 299 (7 days, 7am–midnight), or Accounts and billing on 1300 889 188. You can also use the online support form, live chat or the My Internode self-service portal. There is a 24/7 automated pay-by-phone line on 1300 553 233.
You can pay by direct debit or credit card through your My Internode account, online, over the phone on the 24/7 line 1300 553 233, or by BPAY using the biller code on your latest invoice. If you are experiencing financial hardship, you can submit a financial hardship assistance request online to set up a payment arrangement.
Internode has long been one of the most respected names in Australian telco for its local, Australian-based technical support and reliability, earning multiple awards over the years. Mobile is a smaller part of its range than broadband, and as the brand consolidates into iiNet, new customers should compare the current iiNet plans on the same Vodafone network alongside the other major networks.
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Is Internode the best fit for how you use your phone?
Internode mobile runs on the Vodafone network, and with the brand winding down, new sign-ups go to iiNet. Compare iiNet and Internode against the other major networks and the best-value resellers to find the SIM plan that matches how you actually use your phone.