Aussie Broadband is one of the few Australian owned and operated telecom providers around, but are they any good? In this guide, we'll show you real Aussie Broadband customer reviews and help you determine what's right for you. Read on for Aussie Broadband plans, prices, reviews, contact info and more.
Aussie Broadband Services & Network Coverage
Aussie Broadband, or Aussie BB as it's also affectionately known, was founded in 2008 and is an MVNO under the Optus Network. This means unlike Telstra, Vodafone, or Optus, they don’t own their own network but use the Optus network instead.
The name Aussie Broadband can be a bit misleading because they offer much more than just broadband plans.
You'll find Aussie Broadband plans for NBN and mobile phones as well as other forms of internet such as mobile broadband, and fixed home phone lines.
Something to note about this provider that is important to many people is that Aussie Broadband is an Australian-owned and operated company and is proud to invest in local jobs and services
Aussie Broadband Network CoverageOverall, Aussie Broadband gets good network coverage. Through the Optus Network, Aussie Broadband covers 98% of the Australian population and over 1.62 million square kilometres with 3G and 4G coverage. Thanks to Optus, Aussie Broadband customers will also begin to see faster 5G coverage expand in the coming years.
Aussie Broadband is Among the Cheapest Broadband Providers in Australia!
Sign Up or Switch to Aussie Broadband Today!
Ad
Aussie Broadband is Among the Cheapest Broadband Providers in Australia!
Sign Up or Switch to Aussie Broadband Today!
Ad
Aussie Broadband Mobile SIM Plans
Aussie Broadband mobile plans are available on both the 4G and, more recently, 5G network.
The full lineup of Aussie Broadband mobile plans include:
- 4G mobile plans (data + calling)
- 5G mobile plans (data + calling)
- 4G mobile broadband (data only)
Aussie Broadband mobile plans are available on a no lock-in contract basis.
If you’re looking to get connected to the 5G network, Aussie Broadband mobile plans now include 5G through the Optus 5G Network.
You will need to make sure your device is 5G-enabled, but Aussie Broadband now sells mobile handsets including some of the latest Samsung Galaxy 5G models which can be purchased and repaid over 36 months.
Below you can find a summary of Aussie Broadband mobile SIM plans:
| Data Allowance | Cost / Month | Inclusions |
|---|---|---|
| 15GB / month | $25 / month | Unlimited standard national talk & text $200 international credit 4G Network Access |
| 40GB / month | $17.50 / month for 6 months Then $35 / month | Unlimited standard national talk & text $500 international credit 4G Network Access |
| 100GB / month | $27.50 / month for 6 months Then $55 / month | Unlimited standard national talk & text $500 international credit 4G Network Access |
| 120GB / month | $30 / month for 6 months Then $60 / month | Unlimited standard national talk & text $500 international credit 4G + 5G Network Access |
| 220GB / month | $35 / month for 6 months Then $70 / month | Unlimited standard national talk & text $500 international credit 4G + 5G Network Access |
*Figures are for illustrative purposes only and don’t compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations. Any offers or estimated costs compared are for example purposes only. Offers and availability are subject to change. Valid June 2024.
Important Information Show Less
Aussie Broadband Plans: Mobile Broadband
If you’re looking for internet on-the-go, Aussie Broadband offers data-only mobile broadband plans that can be used with any tablet, WiFi dongle, or portable hotspot.
Mobile broadband plans from Aussie Broadband come with no lock-in contract and gives you access to the Optus Network from anywhere the mobile network is available.
Aussie Broadband doesn't offer and 5G mobile broadband plans at the moment.
Aussie Broadband mobile broadband plans include:
| Data Allowance | Cost / Month |
|---|---|
| 20GB / month | $25 / month |
| 45GB / month | $40 / month |
| 120GB / month | $60 / month |
| 220GB / month | $70/ month |
*Figures are for illustrative purposes only and don’t compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations. Any offers or estimated costs compared are for example purposes only. Offers and availability are subject to change. Valid June 2024.
Important Information Show Less​​​​​​​
Aussie Broadband is Among the Cheapest Broadband Providers in Australia!
Sign Up or Switch to Aussie Broadband Today!
Ad
Aussie Broadband is Among the Cheapest Broadband Providers in Australia!
Sign Up or Switch to Aussie Broadband Today!
Ad
Aussie Broadband Contact
The easiest way to contact Aussie Broadband is either by phone or using their online contact form.
You can call one of the following Aussie Broadband phone numbers depending on which department you need:
- General Aussie Broadband phone number: 1300 880 905
- Overseas Aussie Broadband phone number: +61 3 5165 000
- Alternative Aussie Broadband phone number: 1300 180 905
| Aussie Broadband Team | Aussie Broadband Contact Business Hours |
|---|---|
| Sales For new services | Mon to Fri: 8am - 11pm Sat & Sun: 9am - 8pm |
| Service Delivery For orders in progress | Mon to Fri: 8am - 8pm Saturday: 8:30am - 4:30pm |
| Customer Service For tech support and accounts | Mon to Sun: 8am - midnight |
Aussie Broadband Pay My Bill
The quickest and easiest way to pay your Aussie Broadband bill is to visit my.aussiebroadband.com.au or to download the MyAussie app on your smartphone.
MyAussieBroadband is the online portal where you'll be able to not only pay your bill but also can manage your entire account, including upgrading or downgrading your service.
But on to the heart of the matter: paying your bill.
There are several different ways you pay your Aussie Broadband bill, including:
- Direct Debit or Credit Card
- Bpay
- Online
- Via the MyAussie app
- Over the phone
Direct debit or credit: Your payments are automatically deducted from your nominated bank card and account and can be set up through My Aussie Portal
BPAY: Available on request with direct debit or credit details on file as backup. Contact Aussie Broadband customer service for the BPAY Biller Code and Reference Number.
Immediate payment: Make an immediate payment with your credit card either through MyAussieBroadband Portal or by calling customer service on 1300 880 905
Click below to find a better deal for your home!
