Sky Muster Plus 25
25 Mbps standard evening
$64.95 / mth
30-day no lock-in
- Unlimited data
- Select unmetered content
- Free set-up
Provider overview
Provider overview
SkyMesh internet: rural & regional broadband
SkyMesh is a Brisbane-based ISP that specialises in connecting rural and regional Australia. It offers Sky Muster satellite NBN, fixed-line NBN fibre and fixed wireless broadband, plus a free student internet scheme. Read on for SkyMesh plans, account management and contact details, then compare before you sign up.
Satellite + NBN
internet types
Since 2005
Brisbane-based
30 days
no lock-in
Free student
internet scheme
Everything SkyMesh internet
Explore SkyMesh
Jump straight to what you need: NBN and satellite plans, the free student scheme, moving and cancelling, billing and contact.
Who they are
Overview of SkyMesh
SkyMesh is a specialty satellite and fixed wireless broadband company. It started in Brisbane in 2005, first offering fixed wireless broadband to customers in the Gympie and Sunshine Coast regions, before launching its first satellite broadband services in 2007 to customers outside the fixed-line and fixed wireless zones.
Since then, SkyMesh has positioned itself as the regional and rural broadband provider for customers across regional Australia and remote islands. It is actively upgrading its infrastructure and customer systems for faster, more reliable regional broadband, offers a 30-day satisfaction guarantee and provides local customer support praised for friendliness and efficiency. SkyMesh also supports the transition from traditional phone lines to modern VoIP solutions ahead of the nationwide PSTN shutdown on 1 November 2025.
Fixed-line NBN
SkyMesh NBN fibre plans
Customers with an NBN fibre connection at home have five speed plans available through SkyMesh. All plans come on a 30-day no lock-in contract with free standard installation and no connection or set-up fee.
Satellite broadband
Sky Muster satellite internet
SkyMesh satellite broadband, through Sky Muster, is highly customisable to suit the needs of those living in rural and regional Australia. These plans are available on a 30-day no lock-in contract or a 12-month contract with additional anytime and off-peak data. The premium Sky Muster Plus tiers below add select unmetered content, free set-up and speed bursts, with one plan change allowed per calendar month.
Sky Muster Plus 50
50 Mbps standard evening
$84.95 / mth
30-day no lock-in
- Unlimited data
- Select unmetered content
- Change plan monthly
Sky Muster Plus 100
100 Mbps standard evening
$104.95 / mth
30-day no lock-in
- Unlimited data
- Speed bursts
- Free set-up
Indicative pricing for comparison only, subject to change and availability at your address. Confirm current pricing when you sign up.
For eligible families
Sky Muster free student internet
SkyMesh partners with the Australian Government to provide free internet to up to 30,000 eligible families with school-age children. This $13.7 million initiative aims to improve educational opportunities and reduce the digital divide. It runs until 2028, and eligible families receive free internet, a free WiFi router and free set-up and installation.
Check your eligibility
You need a child in Australian school (up to year 12) and must live in an NBN standard connection area. You do not qualify with an active NBN service now or in the past 14 days.
Self-nominate
Contact the national referral centre on 1800 954 610 or visit anglicarevic.org.au/student-internet.
Get your voucher
Eligible homes receive a voucher code starting with LOC followed by a number (for example LOC1234567).
Speak to SkyMesh
Once you receive your voucher code, call SkyMesh to order your free internet service with NBN.
Good to know. To process your order, SkyMesh needs the student ID numbers for each student. For four or more students using one SkyMesh plan, additional arrangements can be made by contacting SkyMesh directly.
Moving home or leaving
Moving & cancelling with SkyMesh
Moving house
Existing customers arrange a move online via the contact form by providing the new address so SkyMesh can confirm availability. If an NBN connection already exists at your new address, the transfer should take only a few days; if NBN needs installing, it can take up to 14 days, though SkyMesh works to connect you by your move-in day. There are no service transfer fees for satellite or fixed wireless broadband.
Cancelling a service
SkyMesh runs on a 30-day cancellation policy: service is cancelled 30 days after SkyMesh confirms receipt of written notice, and you are charged for those remaining 30 days. To give notice, email [email protected] with your account details, or write to SkyMesh Pty Ltd, PO Box 255, Fortitude Valley QLD 4006.
Manage your account
Billing & My SkyMesh
SkyMesh processes bill payments through direct debit. Change your direct debit details by filling out and mailing or emailing a Direct Debit Authority form available online. You can check your billing and usage in My SkyMesh, and call 1300 635 574 for payment assistance.
- Check your billing details and billing cycle
- Track your broadband usage online
- Update direct debit account details
- Request payment assistance if needed
- Manage your SkyMesh service in My SkyMesh
- Arrange a house move via the online form
Customer service
Contact SkyMesh
SkyMesh customer service is available by online form or telephone. Sales and accounts run weekdays 8am to 6pm (Saturday 8am to 4pm for sales only); tech support runs weekdays 8am to 8pm, weekends 8am to 5pm and public holidays 8am to 4pm.
Customer service
1300 971 604Sales, accounts and tech support.
From overseas
+61 7 3123 5800International callers.
WhatsApp chat
07 3123 5800Chat via WhatsApp.
Prefer post? Write to SkyMesh, PO Box 255, Fortitude Valley QLD 4006.
What customers say
SkyMesh customer reviews
Online customer reviews of SkyMesh are generally positive.
What customers like
Customers value the services provided to rural communities, citing minimal dropouts, relatively reliable speeds for regional service and friendly customer support as reasons they are happy with SkyMesh.
Common gripes
Some customers wish SkyMesh offered bigger data allowances for satellite plans, and a few report that connections can be slow or that the satellite has trouble connecting to the NBN dish on their house.
Common questions
A Selectra expert answers your most common SkyMesh questions
SkyMesh offers Sky Muster satellite NBN (including the premium Sky Muster Plus), fixed-line NBN fibre with five speed tiers, and fixed wireless broadband. It specialises in regional and rural connections, including remote islands.
Sky Muster Plus is SkyMesh's premium satellite broadband service. It is available on 30-day no lock-in contracts at standard evening speed, with added benefits such as select unmetered content (for example email or browsing), free set-up and speed bursts where download speeds may increase under certain conditions. You can change your plan once per calendar month.
Yes. SkyMesh partners with the Australian Government on a $13.7 million initiative to provide free internet to up to 30,000 eligible families with school-age children, running until 2028. Eligible families receive free internet, a free WiFi router and free set-up and installation. To qualify you must have a child in Australian school (up to year 12), live in an NBN standard connection area and have had no active NBN service in the past 14 days.
No. There are no service transfer fees for SkyMesh satellite or fixed wireless broadband. If an NBN connection already exists at your new address, the transfer usually takes a few days; if NBN needs to be installed, it can take up to 14 days.
SkyMesh runs on a 30-day cancellation policy. Your service is cancelled 30 days after SkyMesh confirms receipt of your written notice, and you are charged for the remaining 30 days. Send your notice by email to [email protected] or by post to PO Box 255, Fortitude Valley QLD 4006.
Call SkyMesh on 1300 971 604, or +61 7 3123 5800 from overseas. WhatsApp chat is available on 07 3123 5800. Sales and accounts run weekdays 8am to 6pm (Saturday 8am to 4pm for sales only); tech support runs weekdays 8am to 8pm, weekends 8am to 5pm and public holidays 8am to 4pm.
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NBN plans
Independent comparison
Is SkyMesh the best NBN plan for your home?
SkyMesh is a strong pick for rural and regional homes, but it is not your only option. Compare SkyMesh against the major providers and challenger telcos that cover your address to find the plan that fits how you actually use the internet.