Belong, a low-cost subsidiary of Telstra, offers simple NBN broadband services to customers across Australia. Continue reading for more information about what Belong has to offer or read about all of Australia's broadband and mobile providers to find the best plan for you.
Belong NBN Plans
Belong lets customers build their own NBN broadband plan. Customers can choose their preferred download speed (30Mbps, 40Mbps, or 80Mpbs) and whether they want to pay month-to-month or sign up for a 12-month contract. All Belong NBN plans have unlimited data, free standard activation, and come with a wifi modem. If you choose a month-to-month NBN plan, your wifi modem is $60, but if you sign up for a 12-month contact, your modem is free.
Belong Starter Plan
$65
/ month
25mbsp Evening Speed
Plan Benefits
- Best for 1 - 2 people
- Emails + Browsing
- Onling Gaming
- HD Video Streaming for 1 Device
- Unlimited Data
Switch & Save with Selectra
Belong Standard Plus Plan
$80
/ month
50mbsp Evening Speed
Plan Benefits
- Best for 3 - 6 people
- Emails + Browsing
- Responsive Onling Gaming
- HD Music & Video Streaming 2 - 3 Devices
- Download & Upload Large Files
- Unlimited Data
Switch & Save with Selectra
Belong Premium Plan
$90
/ month
100mbsp Evening Speed
Plan Benefits
- Best for 4 - 5 people
- Emails + Browsing
- Onling Gaming
- HD/4K Music & Video Streaming to 3+ Devices
- Download & Upload Large Files
- Unlimited Data
Switch & Save with Selectra
Belong Internet Plans
Belong Starter Plan
$65
/ month
25mbsp Evening Speed
Plan Benefits
- Best for 1 - 2 people
- Emails + Browsing
- Onling Gaming
- HD Video Streaming for 1 Device
- Unlimited Data
Switch & Save with Selectra
Belong Standard Plus Plan
$80
/ month
50mbsp Evening Speed
Plan Benefits
- Best for 3 - 6 people
- Emails + Browsing
- Responsive Onling Gaming
- HD Music & Video Streaming 2 - 3 Devices
- Download & Upload Large Files
- Unlimited Data
Switch & Save with Selectra
Belong Premium Plan
$90
/ month
100mbsp Evening Speed
Plan Benefits
- Best for 4 - 5 people
- Emails + Browsing
- Onling Gaming
- HD/4K Music & Video Streaming to 3+ Devices
- Download & Upload Large Files
- Unlimited Data
Switch & Save with Selectra
Belong ADSL broadband Belong no longer offers ADSL or ADSL2+ broadband services. If you already have Belong ADSL your service will not change until NBN is available to you, otherwise you cannot subscribe to a new Belong ADSL plan.
How to Sign Up to Belong Broadband
Customers looking to sign up with Belong can do so online. When signing up for Belong broadband service, you will need to provide an address to see if NBN or ADSL is available in your area.
Customers who are interested in Belong mobile can request a SIM card to be sent to their house. Once the SIM card has been delivered, you can activate your SIM card online.
When signing up for any prepaid phone plan in Australia, you will need to provide identification prior to activation. Depending on the number of other prepaid phones you have, more steps may need to be taken in order to activate your phone. For more information about Australia’s prepaid phone laws, visit the ACMA website.
Belong is Among the Cheapest Broadband Providers in Australia!
Sign Up or Switch to Belong Today!
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Belong is Among the Cheapest Broadband Providers in Australia!
Sign Up or Switch to Belong Today!
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How to Move with Belong Broadband
Belong broadband customers who are moving house can arrange to move with Belong online. Simply sign in to your Belong online account, enter your new address under “Move Service” as well as your move-in date, and wait for the activation text. New customers who want to sign up with Belong in their new house simply need to sign-up online and put their new address into the form.
Belong Customer Service and My Belong Account
Belong has recently done away with regular call centers, meaning customers can now contact Belong customer service online or find the answer to their questions using Belong support articles. If you’re unable to find the answer through Belong’s support pages you can send Belong customer service through their online messaging service.
With your Belong account, you can manage and update most of your services. This includes:
- Make a payment
- Update your personal details
- Organize your move
- Check for network updates
- Track your data usage
- Track your broadband order
- Find support with Belong customer service
Belong is Among the Cheapest Broadband Providers in Australia!
Sign Up or Switch to Belong Today!
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Belong is Among the Cheapest Broadband Providers in Australia!
Sign Up or Switch to Belong Today!
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How to Cancel a Belong Service
Customers who wish to cancel their Belong broadband account can do online through their Belong Account. Customers on a 12-month contract may have an early termination fee that will need to be paid in full prior to cancellation. If you are switching to a new broadband service, your new provider might arrange the cancellation for you.
Belong Reviews
Customers across the web generally give Belong poor customer reviews. Customers on both TrustPilot and Product Review give Belong broadband and mobile services 1.6 out of 5 stars, with over 3,000 total reviews. In general, customers cite frustration when trying to contact Belong customer service, as they no longer have a dedicated phone number, nor live chat feature. In addition, say that there are often delays with getting their broadband setup with Belong, and often don’t get notified as to why.
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