Woolworths, the popular Australian supermarket chain, has been selling phones on the Telstra network since 2015. Woolworths offers many different plans with flexible and affordable options including prepaid and monthly phone plans. With Selectra, discover if Woolworth could be your perfect Australian mobile phone and broadband provider below!

Did you know?As an added bonus, Woolworths mobile customers receive 10% off on one grocery store visit per month!

Woolworths Mobile Plans: SIM-Only & Prepaid

  • What Woolworths Mobile Plans are Available?
  • Woolworths SIM-Only Plans
  • Woolworths Prepaid Mobile Plans
  • Woolworths Prepaid Long-Expiry Plans

Woolworths Mobile has a number of different phone plans and handsets, from SIM-only plans to short and long-term prepaid plans, to their available locked and unlocked devices.

Woolworths SIM-Only Mobile Plans

Woolworths Mobile Plans: SIM-Only
Data / Month Cost / Month Inclusions
22GB / month $25 / month Unlimited standard national talk & text
42GB / month $35 / month Unlimited standard national talk & text
Unlimited standard international talk & text to 22 countries
65GB / month $45 / month Unlimited standard national talk & text
Unlimited standard international talk & text to 22 countries

*Figures are for illustrative purposes only and don’t compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations. Any offers or estimated costs compared are for example purposes only and may change based on your individual circumstances. Offers and availability are subject to change. Valid April 2022.

Important Information Show Less

If you’re looking for a monthly SIM-only mobile phone plan, Woolworths Mobile has three mobile plans available.

With a Woolworths SIM-only plan, you get:

  • Woolworths SIM card
  • 10% off your grocery shopping once a month
  • 500GB data banking
  • Gift and receive data

Woolworths Prepaid Mobile Plans

Woolworths Prepaid Mobile Plans
Data Cost / Expiry Inclusions
12GB / 30 days $20 / 30 days Unlimited standard national talk & text
32GB / 30 days $30 / 30 days Unlimited standard national talk & text
Unlimited standard international talk & text to 22 countries
52GB / 30 days $40 / 30 days Unlimited standard national talk & text
Unlimited standard international talk & text to 22 countries

*Figures are for illustrative purposes only and don’t compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations. Any offers or estimated costs compared are for example purposes only and may change based on your individual circumstances. Offers and availability are subject to change. Valid April 2022.

Important Information Show Less

Woolworths prepaid mobile plans come with the same inclusions as their monthly SIM-only mobile plans, but on a 30-day expiry.

Woolworths prepaid plans include:

  • Woolworths prepaid SIM card
  • 10% off your grocery shopping once a month
  • 500GB data banking
  • Gift and receive data

Woolworthss Prepaid Long-Expiry Plans

Woolworths Mobile Plans: Long Expiry
Data Cost & Expiry Inclusions
15GB / 180 days $15 / 180 days Unlimited standard national talk & text
100GB / 365 days $150 / 365 days Unlimited standard national talk & text
160GB / 365 days $200 / 365 days Unlimited standard national talk & text

*Figures are for illustrative purposes only and don’t compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations. Any offers or estimated costs compared are for example purposes only and may change based on your individual circumstances. Offers and availability are subject to change. Valid April 2022.

Important Information Show Less

Woolworths prepaid long-expiry plans come with 180-day or 365-day expiry.

Rather than paying monthly or every 30 days, pay for your Woolworths mobile plan upfront and set and forget for the length of your expiry period.

Woolworths Mobile prepaid long-expiry plans come with:

  • Upfront data provision
  • 10% off your grocery shopping once a month
  • Data rollover
  • Gift and receive data

Woolworths Phones - Locked & Unlocked Devices

Woolworths Mobile sells Samsung and OPPO phones, in addition to their prepaid and postpaid mobile plans.

Woolworths phones can either be purchased outright and unlocked, at full price, or bundled with one of their SIM-only mobile phone plans and paid off over 24 or 36 months. Currently, if you buy a Woolworths phone outright, you can save 5% when bundled with a $20 or above prepaid plan or up to $30 when bundled with a SIM-only plan.

Want to Sign Up for a Woolworths Mobile Plan?

Customers can purchase their Woolworths SIM card online. When purchasing, customers must be at least 18 years old, have one form valid ID (either an Australian drivers license, Australian passport, or international passport with a valid visa), and have a credit or debit card ready to set up monthly direct debit payments.

If you would like to port your current number, you will also need your current device available to receive a verification code on the order. Your full name and birth date must also match your current phone account and your new account with Woolworths Mobile. If you currently have a phone plan, you will also need your customer service number (different from your mobile number).

Woolworths Contact and Woolworths My Account

Woolworths Mobile has done away with their over-the-phone customer support, instead opting to expand their 24/7 self service online support.

If you want to contact Woolworths Mobile, you can only do so online using your Woolworths Mobile login for My Account, online Woolworths Mobile live chat, or their FAQ help centre.

Woolworths My Account is their self-service account management system all Woolworths Mobile customers can access to manage their Woolworths Mobile account.

Use your Woolworths Mobile login to:

  • Change and updating personal details
  • Check your Woolworths mobile phone details such as SIM number and PUK number
  • View your plan information including contract, proof of purchase, handset fees, and early termination charges
  • Manage payment information including Auto Recharge, card details, and current balance
  • Track usage history

Woolworths Mobile Network Coverage

While most people know of Woolworth for owning over 80% of the Australian grocery store market, since 2015 Woolworths has sold mobile phone plans and prepaid plans to Australians under the Telstra network.

Woolworths Mobile offers 3G or 4G coverage on the Telstra wholesale network, which covers more than 98.8% of Australians. The full Telstra network, available only to Telstra customers offers up to 99.4% coverage. However, is a drop in the bucket comparatively, and we think that the services are nearly the same in terms of coverage.

For customers in the Northern Territory and regional areas, the Telstra network and its mobile providers offer the highest coverage for Australians outside the major cities.

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Woolworths Mobile Recharge and Bill Payments

Depending on your service, there are different ways you can recharge your Woolworths phone plan or pay your Woolworths bill. 

If you have a Woolworths SIM-only phone plan, you can pay your Woolworths bill one of three ways:

  1. Set up Auto Payment via the Woolworths app or your Woolworths My Account online
  2. Pay online on the Woolworths Mobile website
  3. Using BPAY with the information found on the bottom of your latest bill

If you have a Woolworths prepaid plan, you can recharge your mobile service online or through your Woolworths My Account with a valid bank card or recharge voucher (available at Woolworths or Big W stores). However, you can take the hassle out of remembering to recharge your phone every month by setting up Auto Recharge through your Woolworth My Account.

Woolworths Mobile App

The Woolworths Mobile app is available on both the Apple Store and Google Play.

With the Woolworths Mobile app, you can see all the details about your Woolworths Mobile plan, manage your details and update them as needed, pay or recharge your plan or prepaid service, and buy additional add-ons for your phone plan. You can access the app using your Woolworths Mobile login.

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Woolworths Mobile Review

Customers give mixed reviews of Woolworths Mobile.

 Customer reviews cite that sign-up and activation are easy, and the network service is reliable and offers good coverage. However, many customers say that while the service and network are reliable, customer service itself is difficult to get in contact with and slow to resolve issues when they arise.

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