Vodafone Australia: Contact Information, Phone Numbers, Email Address, and More


A complete guide to contacting Vodafone, one of the leading telecommunications companies in Australia. Here you can find customer service phone numbers for all enquiries, whether business or residential, as well as contact links and postal addresses.

Vodafone Australia phone numbers

  • Residential customers can contact Vodafone customer service for all general enquiries 24/7, by dialling 1555 from any Vodafone phone, or 1300 650 410 from any phone within Australia. These are also the numbers for Vodafone technical support and account help.
  • For customers looking to speak to someone about Vodafone Keep Talking Insurance, they can call 1800 371 713.
  • Vodafone business customers can call 135 888 for general support from a Vodafone phone, or dial 1300 111 111 for general Vodafone support for any Australian phone.

Best time to call Vodafone Australia customer service

Vodafone is available 24/7, but customers can expect wait times during peak weekday hours, for example midmorning. Vodafone does not offer customers a live chat support option, so if you need immediate service calling is the best option.

Vodafone Australia technical support

Vodafone technical support is available by dialling 1555 from any Vodafone phone. If you are unable to call from a Vodafone phone, you can dial 1300 650 410 from anywhere in Australia or +61 426 320 000 when overseas.

Residential customers can also request a callback from Vodafone technical support online.

Business Customer Technical SupportBusiness Customer? You can dial 135 888 for technical support through Vodafone

Email and postal address for Vodafone Australia

Vodafone does not offer an email address to reach them. However, they do provide a contact form, from which they will email you back. Customer service can also be reached by fax at 1300 100 515.

All post for Vodafone can be mailed to:

Vodafone Customer Care
PO BOX 2580
Kingston Delivery Centre, Kingston
TAS 7050

Vodafone’s head office is located at 177 Pacific Hwy, North Sydney NSW 2060, Australia.

Pay your Vodafone Australia bill

Want to recharge a prepaid card? Call 1555 from your Vodafone phone

Vodafone offers many ways to pay your bill. Customers can pay online or via My Vodafone as well as by phone.

Residential customers can call from a Vodafone phone by dialling 1555 or from any Australian phone by dialling 1300 278 649.

Need to request a payment extension with Vodafone? Dial 1300 650 405

How to subscribe to a mobile plan with Vodafone

Vodafone mobile sales team is available weekdays from 8am to midnight, and weekends 9am to midnight, by dialling 1300 100 515.

If you want to subscribe to a mobile service, find out what you need in order to sign up.

Vodafone business customers can dial 1300 111 111 for all sales services.

Subscribe to a broadband service with Vodafone Australia

Residential customers looking to subscribe to Vodafone’s broadband service can call 1300 801 122 any day of the week between 8am-10pm.

If you want to subscribe to Vodafone broadband, find out what you need to provide.

If you’re a Vodafone business customer you can dial 1300 111 111 for all sales services.

Contact Vodafone Australia from overseas

Customers can get in touch with Vodafone customer service overseas by dialling +61 426 320 000 for general enquiries, technical support, roaming and data usage, and more

Vodafone Australia online

Vodafone customers can download the My Vodafone app from the Google Play store and the App store. Vodafone is also available on Facebook and Twitter.

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