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Australian company Boost Mobile has been providing customers with prepaid mobile phone plans since 2000. Find out everything you need to know about their plans, and more, by reading below or discover your new favourite mobile or broadband provider with Selectra.


Boost Mobile overview and network coverage

Boost Mobile, Australian telecommunications company, was first founded in Australia and New Zealand in 2000 by Peter Adderton. Up until 2013, Boost Mobile was provided mobile network services under the Optus Network. Following 2013, however, Boost became an MVNO of Telstra. In Australia, Boost Mobile is owned by Boost Tel Pty Limited.

In 2001, Boost Mobile expanded into the USA under Nextel Communications which was acquired by Sprint Mobile in 2005.

Boost Mobile gives you 3G and 4G coverage under the Telstra Network,  one of Australia’s most expansive mobile network which covers over 98% of the population. Most of their 4G network covers major cities, while Telstra 3G covers much of the regional areas.

Telstra plans on phasing out their 3G coverage by 2024, with plans to replace their 3G network with 4G infrastructure which will offer similar reach and size. In order to continue to access the Telstra Network, you will need a 4G-enabled device.

Boost Mobile plans

Boost Mobile prepaid plans come in a number of different expiry lengths and data allowances, giving customers the choice to find the best plan to suit them. All Boost Mobile prepaid plans come with unlimited standard call and text in Australia, and most prepaid plans also include some international call and text. When signing up for a Boost Mobile plan, you can either purchase a SIM + plan upfront, so your new SIM card is delivered to your address already set up with the phone plan of your choice, or purchase just the Boost Mobile SIM card, and choose your plan when you activate.

Boost Mobile prepaid plans
Boost prepaid plan Boost prepaid mobile features
7-day expiry
3GB of data
$10
Unlimited standard call & text
Data-free Apple Music streaming
28-day expiry
5GB of data
$20
Unlimited standard call & text
Data-free Apple Music streaming
Data rollover
28-day expiry
38GB of data
$30
Unlimited standard call & text
Unlimited international standard calls to 20 countries
300 mins to 30 selected countries
300 standard texts to any country
Data-free Apple Music streaming
Data rollover
28-day expiry
48GB of data
$40
Unlimited standard call & text
Unlimited international standard calls to 20 countries
300 mins to 30 selected countries
300 standard texts to any country
Data-free Apple Music streaming
Data rollover
28-day expiry
58GB of data
$50
Unlimited standard call & text
Unlimited international standard calls to 20 countries
300 mins to 30 selected countries
300 standard texts to any country
Data-free Apple Music streaming
Data rollover
28-day expiry
83GB of data
$70
Unlimited standard call & text
Unlimited international standard calls to 20 countries
300 mins to 30 selected countries
300 standard texts to any country
Data-free Apple Music streaming
Data rollover
12-month expiry
118GB of data
$200
Unlimited standard call & text
Unlimited international standard calls to 20 countries
1200 mins to 30 selected countries
1200 standard texts to any country
Data-free Apple Music streaming
12-month expiry
328GB of data
$300
Unlimited standard call & text
Unlimited international standard calls to 20 countries
1200 mins to 30 selected countries
1200 standard texts to any country
Data-free Apple Music streaming

Refurbished Boost Mobile phones + tablets

Boost Mobile, in addition to their prepaid plans, also sell discounted refurbished phones and tablets from iPhone, Samsung, and Google. Customers simply select the refurbished phone they want and can choose between “Good” (light signs of wear but 100% fully functional) or “Excellent” quality (minimal signs of wear or very faint marks and 100% functional).

With Boost Mobile refurbished phones, customers get:

  • A 12-month warranty + 30-day satisfaction guarantee
  • 72-point inspection to ensure quality of refurbished phones
  • 100% recycled guarantee
  • ZIP Pay interest-free financing

Boost Mobile activate

Once your Boost Mobile SIM card arrives at your address, you can activate it online. You just need to enter the SIM details, such as serial number, the details about your service, and valid ID. If you already have a Boost Mobile or Telstra account, you can sign into your account online and activate your Boost Mobile SIM card there.

Boost Mobile recharge

There are four ways you can recharge your Boost Mobile phone plan.

  1. Through the Boost Mobile app
  2. Online through the Boost Mobile recharge platform
  3. Dial #111# from your Boost Mobile phone
  4. Visit care.boost.com.au from your phone’s browser

When recharging your Boost Mobile phone plan, you can also set up auto recharge. Simply recharge using your credit card either through the app, by dialling #111#, or care.boost.com.au on your phone’s browser and select “Auto recharge”.

Boost Mobile contact

The easiest way to contact Boost Mobile, no matter your question or concern, is to send Boost Mobile customer service a message online. Boost Mobile Live Chat is available every day of the week, from 7am to 11pm. Customers can also check Boost Mobile FAQ or the Community Forum for answers to some of the more common questions.

If you prefer, you can call Boost Mobile customer support. Boost Mobile customer support is available by phone Monday to Friday, from 8am to 8pm.

Boost Mobile phone numbers
Boost Customers
(From your Boost Mobile phone)
New Customers
(From any other phone)
125 8881 1800 100 933

Boost Mobile reviews

Boost Mobile has offered cheap, simple, prepaid mobile phone plans on the Telstra network for years but, how do customers across the web feel about Boost Mobile?

  • TrustPilot: Customers give Boost Mobile 1.9 out of 5 stars with 99 reviews
  • ProductReview: Customers give Boost Mobile 2.2 out of 5 stars with 941 reviews

Customers cite difficulty with the setup and activation process, particularly when it comes to porting over an old phone number. Customers say they will contact Boost Mobile customer service after having issues porting their old phone number, only to be told to purchase a new SIM.

In addition, customers also dislike that they are often bounced around between customer service agents from both Boost Mobile, and Telstra when they have a problem, but often feel that problem isn’t adequately resolved.