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Amaysim Contact: Number, Login Help, Live Chat & Recharge

Amaysim contact

Looking for the amaysim contact number? Below you will find that and more in this complete guide to amaysim contact methods. Learn how to contact amaysim online using the amaysim live chat, get help with your My amaysim login, and learn how to activate your amaysim mobile or purchase your amaysim recharge online & in-store. Read on for this and more.


Amaysim Contact Number & Opening Hours
Department Amaysim Contact
Amaysim Contact Number 1300 808 300
Amaysim Contact Hours Monday to Friday: 8am-6:45pm
Saturday & Sunday: 10am-5:30pm
Public holidays: 10am-6pm

Amaysim Contact Number & Customer Service

Calling the amaysim contact number will place you in contact with a customer service representative who can assist you with your query. amaysim customer service is available 7 days a week, with weekday hours from 8am to 6:45pm, weekend hours from 10am to 5:30pm, and public holidays from 10am to 6pm.

The Amsysim contact number is 1300 808 300 and can be called from any phone.

man on phone

If you have an amaysim mobile phone, you can call the free amaysim ​​​​​​​phone number: 567.

Online Amaysim Contact Methods

Unlike other mobile providersamaysim doesn’t have a direct email for customers to contact for general customer support.

Instead, if you want to contact amaysim online, you have the option of using the amaysim live chat, your My amaysim account, the amaysim App, or filling out an amaysim ​​​​​​​online request form at amaysim.com.au.

If you need help after hours you can send amaysim ​​​​​​​an online form directly from their website. When you send a request form, amaysim will usually respond within 2 business days. If you’re an amaysim customer, you may need to provide some information about your Amasyim account.

Amaysim Live Chat

amaysim live chat is open and available during the same business hours as their call centre:

  • Monday to Friday 8am to 6:45pm
  • weekends from 10am to 5:30pm
  • public holidays from 10am to 6pm

You can find amaysim live chat directly on their website, and they can answer any questions you may have about your account, sales help, or other questions.

My Amaysim Login & Amaysim App

My amaysim is your one-stop account management platform for all your amaysim mobile services. You can use your amaysim login details to access your My amaysim account online or via the My amaysim app on your smartphone.

If you have never created an amaysim login, or can't remember your My amaysim login details, you can get assistance by calling the main amaysim contact number, or by requesting a new password via the amaysim login page on the website (amaysim.com.au)

smartphone

With your My amaysim account you can:

  • Check your amaysim data usage & account balance
  • Change to different mobile plan
  • Renew your current amaysim plan
  • Request an amaysim recharge for extra data
  • Modify your amaysim payment details
  • Set-up or cancel the auto-renew feature
  • Update your amaysim account settings
  • Chang your amaysim login details
  • Earn credit on your amaysim account by referring a friend

Download the My amaysim app

My Amaysim for iOS My Amaysim for Android

Amaysim Recharge & Amaysim Activate SIM Card

All amaysim mobile phone plans are prepaid, meaning you will need to carry out a new amaysim recharge every 28 days to maintain service. Once you’ve signed up for an amaysim prepaid plan, you can activate it online, and manage your continued service through the My Amaysim account.

Amaysim Activate SIM Card Online

Once you join amaysim, your amaysim SIM card will be delivered to your delivery address within 2-10 business days. Once your amaysim prepaid SIM card arrives, you’ll need to be sure you have a valid form of identification handy such as an Aussie drivers’ license, passport, or a Medicare card to activate your amaysim service online.

To activate your amaysim Plan online, visit amaysim.com.au/go. You will be prompted to enter the 13 digit number on your SIM card, and from there click "get Started and simply follow the prompts.

When you signed up for your amaysim prepaid plan, you should have been asked if you want to transfer your number or get a new one. If you chose to transfer your current mobile number, you’ll be able to keep your current service until the transfer is complete.

  1. Log in to My amaysim with your amaysim number and password or visit amaysim.com.au/go
  2. Click “Get Started”
  3. Verify your identity with the 6-digit code sent to your current phone number
  4. Keep your current SIM card in your phone during the transfer process
  5. Your phone number transfer should be completed within a few hours or by the end of the following business day
  6. You can continue to use your current service until the transfer is completed
    SIM Card in Smart Phone

If you do decide to transfer your number, you will need to make sure that your phone is unlocked and you’re not currently under contract with your current mobile provider.

If you are, you may need to pay an early termination fee though most mobile phone plans these days are no-contract.

If at any point you have difficulty activating your amaysim number, you can give customers service a call at the following amaysim contact number: 1300 808 300

Amaysim Recharge: Auto-renew & Recharge Vouchers

It’s easy to request an amaysim recharge for you prepaid plan. The easiest way to request an amaysim recharge is to set up the automatic recharge feature through your My amaysim account.

To activate the automatic amaysim recharge feature you will need your amaysim login details and a valid credit/debit card, PayPal, or bank account. By default, the auto-renew feature will be set up with your account but you can switch off the feature at any time.

If you prefer, requesting your amaysim recharge in person, amaysim vouchers can be found at many different stores such as Coles, Woolworths, Australia Post, and 7-Eleven. You can purchase an amaysim recharge voucher for between $10 and $100.

Then you can redeem the amaysim recharge voucher by sending an SMS with the 10-digit voucher code to 568 or redeem the code using your My amaysim account.

If you have a long-expiry amaysim mobile plan, your plan will automatically recharge every 6 or 12 months, depending on which plan you have.

Amaysim Contact for Complaints

If you’re unhappy with your amaysim experience, you can register a formal complaint with the amaysim complaints team. There are many different ways to contact amaysim complaints; including email, phone, the amaysim live chat, post (letter), or by online form.

Amaysim Contacts for Lodging a Complaint
Amaysim Complaints Contact Method How to Contact Amaysim
Amaysim Contact Via Online Form http://www.amaysim.com.au/help/contact/complaints
Amaysim Contact Number 1300 808 300
Amaysim Contact Address Amaysim Complaints
PO Box R567
Royal Exchange NSW 1225
Amaysim Complaints Email [email protected]
Amaysim Live Chat https://www.amaysim.com.au/help/contact

When you submit an amaysim complaint, they will acknowledge receipt of your complaint as soon as it’s received or up to 2 business days if you sent a letter by post. When you submit a complaint you will receive:

  • Confirmation that your complaint was received
  • An amaysim complaint reference number with instructions on how to monitor the complaints process
  • Information about how to escalate your complaint if you need

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