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The general Amaysim contact number is 1300 808 300. Are you looking for additional ways to contact Amaysim? Below you will find that and more in this complete guide to amaysim contact methods. Learn how to contact amaysim online using the amaysim live chat, get help with your My amaysim login, and learn how to activate your amaysim mobile or purchase your amaysim recharge online & in-store. Read on for this and more.
Calling the amaysim contact number will place you in contact with a customer service representative who can assist you with your query. amaysim customer service is available 7 days a week, with weekday hours from 8am to 6:45pm, weekend hours from 10am to 5:30pm, and public holidays from 10am to 6pm.
The Amsysim contact number is 1300 808 300 and can be called from any phone. If you are calling from an Amaysim number, you can call 567 for free to speak to a customer service representative.
If you have an amaysim mobile phone, you can call the free amaysim phone number: 567.
| Amaysim Department | Amaysim Contact Information |
|---|---|
| Amaysim Contact Number | From Any Phone: 1300 808 300 From Amaysim Number: 567 |
| Amaysim Contact Hours | Monday to Friday: 8am-6:45pm Saturday & Sunday: 10am-5:30pm Public holidays: 10am-6pm |
Yes, you can get in touch via the Amaysim live chat and their customer service representatives will help you resolve your issue or query.
Amaysim live chat is open and available during the same business hours as their call center:
You can find amaysim live chat directly on their website, and they can answer any questions you may have about your account, sales help, or other questions.
My amaysim is your one-stop account management platform for all your amaysim mobile services. You can use your amaysim login details to access your My amaysim account online or via the My amaysim app on your smartphone.
If you have never created an amaysim login, or can't remember your My amaysim login details, you can get assistance by calling the main amaysim contact number, or by requesting a new password via the amaysim login page on the website (amaysim.com.au)
With your My amaysim account you can:
Download the My amaysim app
All amaysim mobile phone plans are prepaid, meaning you will need to carry out a new amaysim recharge every 28 days to maintain service. Once you’ve signed up for an amaysim prepaid plan, you can activate it online, and manage your continued service through the My Amaysim account.
Once you join amaysim, your Amaysim SIM card will be delivered to your delivery address within 2-10 business days. Once your amaysim prepaid SIM card arrives, you’ll need to be sure you have a valid form of identification handy such as an Aussie drivers’ license, passport, or a Medicare card to activate your Amaysim service online.
To activate your amaysim Plan online, visit amaysim.com.au/go. You will be prompted to enter the 13 digit number on your SIM card, and from there click "get Started and simply follow the prompts.
When you signed up for your amaysim prepaid plan, you should have been asked if you want to transfer your number or get a new one. If you chose to transfer your current mobile number, you’ll be able to keep your current service until the transfer is complete.
If you do decide to transfer your number, you will need to make sure that your phone is unlocked and you’re not currently under contract with your current mobile provider.
If you are, you may need to pay an early termination fee though most mobile phone plans these days are no-contract.
If at any point you have difficulty activating your amaysim number, you can give customers service a call at the following amaysim contact number: 1300 808 300
It’s easy to request an amaysim recharge for you prepaid plan. The easiest way to request an amaysim recharge is to set up the automatic recharge feature through your My amaysim account.
To activate the automatic amaysim recharge feature you will need your amaysim login details and a valid credit/debit card, PayPal, or bank account. By default, the auto-renew feature will be set up with your account but you can switch off the feature at any time.
If you prefer, requesting your amaysim recharge in person, amaysim vouchers can be found at many different stores such as Coles, Woolworths, Australia Post, and 7-Eleven. You can purchase an amaysim recharge voucher for between $10 and $100.
Then you can redeem the amaysim recharge voucher by sending an SMS with the 10-digit voucher code to 568 or redeem the code using your My amaysim account.
If you have a long-expiry amaysim mobile plan, your plan will automatically recharge every 6 or 12 months, depending on which plan you have.
If you’re unhappy with your amaysim experience, you can register a formal complaint with the amaysim complaints team. There are many different ways to contact amaysim complaints; including email, phone, the amaysim live chat, post (letter), or by online form.
| Amaysim Complaints Contact Method | How to Contact Amaysim |
|---|---|
| Amaysim Contact Via Online Form | http://www.amaysim.com.au/help/contact/complaints |
| Amaysim Contact Number | 1300 808 300 |
| Amaysim Contact Address | Amaysim Complaints PO Box R567 Royal Exchange NSW 1225 |
| Amaysim Complaints Email | [email protected] |
| Amaysim Live Chat | https://www.amaysim.com.au/help/contact |
When you submit an amaysim complaint, they will acknowledge receipt of your complaint as soon as it’s received or up to 2 business days if you sent a letter by post. When you submit a complaint you will receive:
Please note that financial hardship or disconnections related to urgent complaints will be given priority.
Call Amaysim on 1300 808 300 from any phone, or dial 567 for free from your Amaysim mobile. Customer service is open Mon–Fri 8am–6:45pm, weekends 10am–5:30pm, public holidays 10am–6pm.
Yes, Amaysim live chat is available on their website during customer service hours. You can also email support via the online form or directly.
Access your account using the My amaysim app or at amaysim.com.au/login with your phone number or email and password. Reset your password online if needed.
Activate online at amaysim.com.au/go. Enter your SIM details, verify your ID, and follow the prompts. You can keep your current phone number or get a new one.
Recharge automatically via your My amaysim account, buy a voucher in-store and redeem via SMS to 568 or online, or manually recharge with your card or PayPal in your account dashboard.
You can complain via the online form, by calling 1300 808 300, emailing, or by mail to PO Box R567, Royal Exchange NSW 1225. Most issues are addressed within 10 business days and urgent cases are prioritised.
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