~99%
Population coverage
Built on the Telstra wholesale network, Superloop reaches close to 99% of the Australian population with 4G, including strong regional and rural reach.
Provider overview
Provider overview
Superloop mobile: big data on the Telstra network
Superloop is an ASX-listed Australian telco, one of the country's fastest-growing NBN challengers, that also offers SIM-only mobile plans on the Telstra wholesale 4G and 5G network. The mobile plans are prepaid, month-to-month and no lock-in, with generous data, a data bank that rolls over what you do not use, and unlimited international talk and text to 15 selected countries. Here is everything you need to know about Superloop plans, coverage and customer service before you decide.
ASX
listed (SLC)
Telstra
wholesale network
No
lock-in contract
15
intl countries included
Everything Superloop
Explore Superloop mobile
Jump straight to what you need: network and coverage, plans and pricing, contact details, reviews, how to sign up and the answers to common questions.
Coverage
Superloop mobile network & coverage
Superloop mobile plans run on the Telstra wholesale network, so you get the reach of Australia's largest network without paying Telstra's own retail prices. If reliable coverage matters but you do not want a premium bill, Superloop is a strong middle ground.
5G
In supported areas
5G is available on Superloop's 5G plans wherever the Telstra 5G network reaches, on a compatible handset. Outside 5G areas, your phone falls back to 4G.
Reseller
On the Telstra network
Superloop is a network reseller rather than a network operator. You get wide Telstra coverage at challenger prices, though wholesale plans may not always match Telstra's full retail network speeds.
Check before you sign up. Coverage still varies in remote areas, so always check Superloop's coverage map for your exact address. To see how Superloop stacks up against other Telstra-network resellers and the major networks, browse our mobile providers guide.
The plans
Superloop mobile plans explained
Superloop keeps things simple: SIM-only prepaid plans on 4G or 5G, all month-to-month with no lock-in. Entry 4G plans start low for light users, while 5G plans add speed and larger data allowances for heavier use.
Saver 4G
15 GB
$20/mo
- Telstra wholesale 4G
- Unlimited national talk & text
- Up to 500 GB Data Bank
Essential 5G
35 GB
$35/mo
- Telstra wholesale 5G
- Unlimited intl to 15 countries
- Up to 500 GB Data Bank
Choice 5G
75 GB
$40/mo
- Telstra wholesale 5G
- Unlimited intl to 15 countries
- Up to 1000 GB Data Bank
Max 5G
150 GB
$60/mo
- Telstra wholesale 5G
- Big data for heavy users
- Up to 1000 GB Data Bank
Indicative pricing as of June 2026. Always check Superloop for current plans and inclusions.
Good to know. All Superloop mobile plans are SIM-only and month-to-month, so you can change or leave without an exit fee. The Data Bank rolls over unused data each cycle, and households on Superloop NBN can run mobile and broadband under one provider. For live pricing and current promotional discounts, always check Superloop's plan pages.
Add-ons
Add-ons, international & eSIM
Superloop layers optional extras on top of any plan, from one-off data top-ups to international call packs, all managed in your online account.
Data add-ons
Top up with extra data if you run low before your plan renews, added quickly through your online account.
International call packs
Add international minutes to countries outside the included list with a low-cost monthly call pack.
eSIM & BYO device
Choose an eSIM or a standard SIM and keep your current handset: Superloop plans are BYO, so there is no device repayment to lock you in.
Get in touch
How to contact Superloop
Superloop runs an Australian-based support team, with dedicated lines for new sales and existing customers. For most everyday tasks, the quickest channel is your online account or online chat.
| Reason | Phone | Notes |
|---|---|---|
| Sales & new plans | 1800 578 763 | 7 days, business hours AEST |
| Existing mobile support | 1800 952 213 | Account, billing & technical help |
Online account & chat
Manage everything online: view and pay invoices, track data usage, change your plan, buy add-ons and message support. Online chat is the fastest channel for quick account questions.
Billing & complaints
Plans auto-recharge every 30 days from your saved payment method. If something goes wrong, raise a complaint through your online account or call existing customer support on 1800 952 213.
Value
praised for
Big
data & bank
No
lock-in
Superloop reviews: is Superloop worth it?
Superloop is one of the more highly rated challenger telcos in Australia. Customers consistently praise the value, generous data allowances, the data bank that rolls over what they do not use, and the reach of the Telstra wholesale network. Its strong NBN reputation carries over to mobile. The main grumble, as with most prepaid telcos, is occasional wait times for support during busy periods.
If you want wide Telstra-network coverage and lots of data at challenger prices, without a lock-in contract, Superloop is well worth a look.
Joining Superloop
How to sign up, activate & recharge
Getting started with Superloop is quick, whether you are activating a new eSIM or moving your existing number across.
New customers & activation
Choose a 4G or 5G plan online and pick an eSIM or a standard SIM. Activate through your online account with your ID. To keep your number, select "transfer existing number" during sign-up and leave your old SIM active until the transfer completes.
Recharge & bundling
Prepaid plans auto-recharge every 30 days from your saved payment method, and unused data is carried forward in your Data Bank. Already on Superloop NBN? Add a mobile plan to the same account to keep your broadband and mobile under one provider.
Common questions
A Selectra expert answers your most common Superloop questions
Superloop is an ASX-listed Australian telco (ticker SLC) best known as one of the country's fastest-growing NBN challengers. It also sells SIM-only mobile plans on the Telstra wholesale 4G and 5G network, and it owns the broadband brand Exetel.
Superloop mobile plans run on the Telstra wholesale network, which reaches close to 99% of the Australian population with 4G, plus 5G in supported areas. You get wide, reliable coverage without paying Telstra's own retail prices. Coverage still varies by location, so check Superloop's coverage map for your exact address before signing up.
Superloop offers SIM-only prepaid plans on both 4G and 5G, all month-to-month with no lock-in contract. Plans include unlimited standard national calls and texts, a data bank that rolls over unused data, and unlimited international talk and text to 15 selected countries on most plans.
No. Every Superloop mobile plan is SIM-only and month-to-month, so you can change plans or leave at any time without an exit fee. Because plans are BYO device, there is also no handset repayment tying you in.
The Data Bank saves data you do not use each month rather than letting it expire. When your plan auto-recharges every 30 days, your unused allowance is banked and carried forward, so you build up a reserve to draw on in busier months.
Yes. Superloop is primarily an NBN provider, so you can run your home broadband and mobile under one provider for simpler billing and account management. Bundling is a common reason households choose Superloop over a standalone mobile-only telco.
You can reach Superloop's Australian-based support team by phone, through your online account and via online chat. Sales and new plans are on 1800 578 763, and existing mobile customers can call 1800 952 213 for account, billing and technical help. The fastest channel for everyday tasks is usually your online account.
Superloop is a well-regarded challenger brand. Customers consistently praise its value, generous data allowances and Telstra-network coverage, and its NBN reputation carries over to mobile. As with most prepaid telcos, the main criticism is occasional wait times for customer support during busy periods.
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Independent comparison
Is Superloop the best value for how you use your phone?
Superloop gives you Telstra-network coverage and big data at challenger prices, but it may not be the cheapest for your usage. Compare Superloop against the other Telstra-network resellers and the major networks to find the plan that matches how you actually use your phone.