SpinTel is an Australian-owned and operated Sydney-based telecommunications company. In this guide, we have a detailed look at the provider to discover where its strong suit lays, if Spintel is any good, and how its mobile plans and prices compare to the competition. Read on for more about this award-winning mobile company.
Overview of SpinTel Mobile
SpinTel is a Sydney-based telecoms company offering phone and internet services to homes and businesses.
They have over 25 years of experience in the game and have won multiple awards for their affordability and reliability.
Currently, SpinTel offers mobile phone services through Australia's second widest reaching mobile network, the Optus network.
SpinTel Mobile Plans
SpinTel mobile phone plans, including SIM-only mobile phone plans and data-only mobile broadband plans, offer simple, no lock-in contract plans to Australians. You can bring your own phone and can sign up quickly and easily online. Find more information about SpinTel mobile plans, including their new 5G network plans, by reading more below.
SpinTel SIM-Only Mobile Plans
SpinTel mobile phone plans allow you to bring your own mobile phone and enjoy no lock-in contract, data-capped mobile coverage with unlimited calls and standard texts, on the Optus 4G & 5G network.
That's right, with the rollout of Optus 5G, SpinTel now offers two 5G SIM-only mobile phone plans.
Both plans come with unlimited calls and texts, on a no lock-in contract, with huge data limits. If you’re interested in getting 5G mobile coverage, it’s recommended to first check if 5G is available in your area.
| Data Allowance | 5 GB | 17 GB | 50 GB | 80 GB | 200 GB |
|---|---|---|---|---|---|
| Network Access | 4G | 4G | 4G | 4G & 5G | 4G & 5G |
| Cost / Month | $12.95 / month | $20 / month | $35 / month | $50 / month | $65 / month |
| Standard Calls & Texts | Unlimited (national) | Unlimited (national) | Unlimited (national) | Unlimited (national) | Unlimited (national) |
*Figures are for illustrative purposes only and don’t compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations. Any offers or estimated costs compared are for example purposes only. Offers and availability are subject to change. Valid July 2022.
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SpinTel Mobile Broadband
If you’re looking to stay connected to broadband while on the go, SpinTel offers data-only mobile broadband plans you can use with your tablet, wifi-enabled dongle, or mobile hotspot.
Choose your data-only plan, and bring your own compatible device or rent SpinTel’s router for $10.00 extra per month.
| Data Allowance | 7 GB | 40 GB | 200 GB | Unlimited |
|---|---|---|---|---|
| Network Access | 4G | 4G | 4G | 4G |
| Cost / Month | $14.95 / month | $29.95 / month | $59.95 / month | $54.95 / month |
| SIM or Router | SIM or Router | SIM or Router | SIM or Router | Requires Router |
*Figures are for illustrative purposes only and don’t compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations. Any offers or estimated costs compared are for example purposes only. Offers and availability are subject to change. Valid July 2022.
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SpinTel Contact & Customer Service
SpinTel customer service is available to contact for all enquiries by phone including sales help, service and support, moving, and paying bills.
Some alternative ways to contact Spintel include:
However, if you prefer to call, here is a list of SpinTel phone numbers:
| Team | Phone Number | Hours Available |
|---|---|---|
| Sales | 13 22 10 [email protected] | 9 am to 8 pm weekdays 9 am to 5 pm weekend |
| Service & Support | 1300 303 375 | 8 am to 8 pm weekdays 9 am to 5 pm weekend |
| Moving | 1300 551 442 | 9 am to 7 pm weekdays |
| Pay Bill | 1300 899 449 | 24/7 |
| International | +612 8263 7905 | N/A |
SpinTel Sign-up & Account Management
You can sign up for a SpinTel plan online or over the phone. SpinTel will prompt you to check your address to see what broadband services are available in your area.
When signing up, you will need to provide one of the following to allow SpinTel to do a credit assessment:
- A valid Australian passport
- Drivers license
- Medicare card
- Proof of age card
SpinTel Billing & Payments
SpinTel billing information can be found on SpinTel My Account under “view bills” as well as online bill payments. In addition, customers can pay online without logging into My Account.
Payments by phone can be made any time by calling 1300 899 449 and following the prompts.
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