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iPrimus Mobile | iPrimus Mobile Plans & Rates

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iPrimus offers simplicity in its products for residential customers. With its recent rebranding, iPrimus has stripped away everything to give customers simple plans to fit their needs. Should iPrimus be your next telecom provider? Find out more by reading below to discover your new broadband or mobile company with Selectra.

Overview of iPrimus Internet

iPrimus is a wholely-owned subsidiary of Vocus Communications which also owns other big-name telecom brands such as Dodo & Flip telecom.

Thanks to its 25-year-long track record of connection to Australian homes, iPrimus was and still is one of the largest mobile providers in Australia.

iPrimus offers a range of services that you can customize and bundle to create the best plan for you.

iPrimus Mobile Plans

iPrimus offers three simple monthly SIM-only mobile plans. In essence, with these SIM-only plans, you will be expected to provide your own phone as iPrimus does not sell phones.

If you choose to sign up for both iPrimus NBN and an iPrimus mobile plan, you can get a $5 discount off every mobile line on your account.

Here is a list of all iPrimus mobile plans:

iPrimusSIM-only Mobile Phone Plans
Data Allowance40 GB70 GB100 GB
Cost / Month$40 / month$50 / month$60 / month
Local & National CallingUnlimitedUnlimitedUnlimited
International Calling300 minutes
(35 countries)		500 minutes
(35 countries)		1000 minutes
(35 countries)
National & International SMSUnlimitedUnlimitedUnlimited

*Figures are for illustrative purposes only and don’t compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations. Any offers or estimated costs compared are for example purposes only. Offers and availability are subject to change. Valid July 2022.

Important Information Show Less

iPrimus Mobile Network Coverage

You should have great mobile coverage through iPrimus as iPrimus is a Mobile Virtual Network Operator (MVNO) that runs on the Optus Network. Therefore, iPrimus customers have the same coverage as Optus customers.

The majority of iPrimus coverage is focused in and around the major cities including Adelaide, Sydney, Melbourne, and past Brisbane, as well as coverage over Tasmania and in and around Perth. Their network in total reaches approximately 98.5% of the Australian population.

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iPrimus Contact & My Account

iPrimus is available by phone, email, or online live chat for sales enquiries, technical support, or account & billing help. iPrimus business hours are 9am - 9pm weekdays, and 9am - 6pm Saturday and Sunday.

iPrimus contact phone number and email
iPrimus Contact Number
support & customer service		iPrimus Email Address
131 789[email protected]

In addition to contacting iPrimus by phone or email, you can also manage your iPrimus account through the iPrimus app or online.

To sign in to both of these, all you need is your iPrimus login details that you set up when your account was opened.

If you haven’t set up an iPrimus login yet, you can choose the option “I don’t have my login info yet!” and you can get access to your account by entering your personal details.

You can do all of the following with your iPrimus Account

  • Pay your iPrimus bill
  • Set up and change your direct debit account
  • View past and current bills
  • Track and manage your data usage
  • Change plans

Opening an iPrimus Account

iPrimus is only available for residential use.

To sign up with iPrimus, visit iprimus.com.au or call their customer service number 13 17 89 and request a new plan.

A credit check and valid identification are required for all iPrimus plans, and as per the Australian government, all mobile phone plans require an identification check.

For this identification check you may need to provide:

  • your full name,
  • your date of birth,
  • your address
  • and any other mobile phone numbers you have.

Depending on this, you may need to provide extra documentation.

Once you have been approved for your iPrimus service, you should receive all the information needed for your iPrimus account which is available online, on Google Play, or through the App Store.