Flip is a budget ISP provider famous for its NBN deals! With their range of cheap NBN plans, SIM-only mobile phone plans, and international TV packages, it begs the question is Flip really worth it? Read on to find out about all Flip has to offer, and what to expect from this budget ISP's broadband plans.
Flip NBN Plans
Flip is best known for its budget NBN plans, offering some of the cheapest no-contract, unlimited data NBN plans on the market.
Plans start at $44.90 per month, but new customers can get a $10.90 discount for the first six months on all Flip NBN plans.
If you already have an NBN-enabled modem you can bring your own, or purchase one from Flip for $169 upfront (delivery included).
Below you can find all Flip NBN plans available.
| Plan Name | Cost / Month | Typical Evening Speed |
|---|---|---|
| Value Plan NBN 12 | $34 / month first 6 months $44.90 / month after | 11Mbps |
| Premium Plan NBN 25 | $44 / month first 6 months $54.90 / month after | 23Mbps |
| Family Plan NBN 50 | $54 / month first 6 months $64.90 / month after | 48Mbps |
| Turbo Boost Plan NBN 100/20 | $69 / month first 6 months $79.90 / month after | 86Mbps |
| Turbo Plus Plan NBN 100/40 | $79 / month first 6 months $89.90/ month after | 86Mbps |
Source: Providers individual websites. Actual offers may vary. Actual speeds may vary. Comparison does not include all providers, products, or plan features. Valid October 2021.
Flip Phone and NBN Bundles
If you want to include a phone service with Flip, they offer three plans.
It should be noted that, unlike other NBN providers, Flip’s most basic phone plan with pay-as-you-go calls does include an additional monthly cost. In addition, none of the available Flip phone and NBN bundles includes international calling.
Here you can find all Flip phone add-ons and bundles available.
| Flip Phone Bundle | Cost / Month | Inclusions |
|---|---|---|
| Basic | $2.95 / month | Local calls: 20c/call National: 20c/min Mobile: 33c/min |
| Standard | $9.95 / month | Local calls: Unlimited National: Unlimited Mobile: 33c/min |
| Bonus | $19.95 / month | Local calls: Unlimited National: Unlimited Mobile: Unlimited |
Source: Providers individual websites. Actual offers may vary. Actual speeds may vary. Comparison does not include all providers, products, or plan features. Typical evening speed 7pm-11pm and subject to change. Valid October 2021.
Flip NBN Seniors Plans
If you’re looking for an NBN plan for pensioners or seniors, Flip offers two NBN plans for seniors with additional discounts beyond their standard low price.
If you already have an NBN-enabled modem you can bring your own, or purchase an NBN modem from Flip for $169 (delivery included).
Below you'll find both Flip NBN plans for pensioners.
| Plan Name | Cost / Month | Typical Evening Speed |
|---|---|---|
| Senior Value Plan NBN 12 | $34 / month first 6 months $39.90 / month after | 11Mbps Good for browsing social media and email |
| Senior Premium Plan NBN 25 | $44 / month first 6 months $52.90 / month after | 23Mbps Good for browsing social media, emails, and standard quality streaming |
Source: Providers individual websites. Actual offers may vary. Actual speeds may vary. Comparison does not include all providers, products, or plan features. Valid October 2021.
Flip TV Plans
Flip isn’t just an NBN and mobile phone plan provider, it also offers TV and entertainment packages. Flip TV offers international channel packs either with the Flip app or with the Flip TV Set Top Box.
- Get either the Flip Set Top Box for $79 + $20 delivery or choose to use the Flip app for free
- Choose which international channel packs you want
- Watch Free to Air TV, reply and rewind TV from the last 24-hours
- Get additional apps, radio, news, and more through your Flip Set Top Box
Flip offers many different international channel packs starting at $9.95 per month, which include channels from the following countries and locations:
- Balkan channel packs including Serbian, Macedonian, and Bosnian TV
- Chilean & Spanish TV
- Portuguese TV
- Japanese TV
- Italian TV
- Flip Billing and Payment
- When you sign up for a Flip service, you will be required to set up a direct debit payment with a valid Visa or Mastercard. Once you’ve signed up with your Flip service, be it NBN, mobile, or Flip TV, you’ll be able to update your payment details through your Flip My Account.
Is Flip worth it?
Depending on what you’re looking for, Flip can be a great choice for an ISP and mobile provider.
With their competitively priced NBN plans, especially if you bring your own modem, you really can’t get much cheaper month-to-month options.
However, they don’t have the widest selection of mobile phone plans, and you can probably find cheaper mobile options with better inclusions elsewhere.
As with anything, it’s best to do your own research and comparisons to find the best mobile phone plan or broadband offer but thanks to Flip’s no-contract options you can always sign up and leave at any time if you’re dissatisfied with your service.
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Contact Flip Customer Service
Flip sales and customer service can be contacted by phone, email, or post.
Flip customer service and technical support hours differ, depending on what you need.
The Flip call centre can be reached by dialling 1300 354 788, with customer service available Monday to Friday 9am to 6pm and Flip support is available weekdays 9am to 8pm and Saturdays from 10am to 4pm however customers can also reach Flip customer service by email and written post.
Here you can find all methods for contacting Flip customer service and support.
| Flip Contact Method | How to Contact Flip |
|---|---|
| Flip Phone Number | 1300 354 788 |
| Flip International Phone Number | +61 2 8666 8258 |
| Flip Email Address | [email protected] |
| Flip Postal Address | Flip TV Australia Locked Bag 9004 Maroubra NSW 2035 |
| Flip Contact Hours | |
| Customer Service & Sales | Monday to Friday: 9am - 6pm Saturday & Sunday: Closed |
| Support | Monday to Friday: 9am - 8pm Saturday: 10am - 4pm Sunday: Closed |
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