At Selectra Australia, we take the accuracy and reliability of our content seriously. Our mission is to empower Australian consumers with the most up-to-date and transparent information, helping them find the best energy, broadband, and financial deals. To ensure we meet this goal, we have a rigorous Content Policy and Fact-Checking Process in place.

Our Commitment to Accuracy

Our experienced Editorial and Research teams work diligently to provide well-researched, balanced, and impartial information. Every piece of content on our platform undergoes a thorough review process to maintain its accuracy and relevance.

When you see the ‘Fact Checked’ label on Selectra Australia’s pages, it means that the content has been vetted through our Fact-Checking Process. This ensures you can compare products and services with confidence.

Our Fact-Checking Policy

To maintain the highest standards of transparency and accuracy, we follow these principles:

• Rigorous Review: We verify the factual accuracy of all new and updated content before publication.
• Reliable Sources: We ensure all data and sources used in our content are credible, relevant, and free from bias.
• Timely Updates: Where applicable, we display date stamps on content so consumers know when the information was last reviewed or updated.
• Transparency: We disclose our editorial process and fact-checking standards to maintain trust with our readers.

Our Fact-Checking Process

To ensure the reliability of our content, we follow a structured fact-checking procedure:

1. Content Creation: Our category specialists produce content using verified data from reputable sources, including:
   1. Government bodies and regulatory agencies
   2. Industry reports and research institutions
   3. Direct brand and company information (for product and service details)
2. Editorial Review: An experienced editor in the relevant category reviews the content to:
   1. Verify facts, figures, and sources
   2. Ensure the content remains balanced and impartial
   3. Confirm that the information is up-to-date and accurate
3. Final Approval: Before publishing, the content undergoes a final review by an expert editor to ensure compliance with our editorial standards.

Our AI Policy

At Selectra Australia, we pride ourselves on delivering content that is 100% written, reviewed, and fact-checked by real people. We do not use artificial intelligence tools—such as ChatGPT, Google Gemini, or any other generative AI platforms—to produce or edit the content found on this page. Instead, every article and guide is created by our in-house team of Australian content specialists, energy experts, and researchers who understand the local market and care deeply about providing you with accurate, up-to-date, and genuinely helpful information.

We believe that trust is built through transparency and human insight. That’s why we’ve chosen not to rely on AI-generated writing or automation when it comes to something as important as helping you make informed decisions about your energy, internet, or home services. You can be confident that what you’re reading here is thoughtfully written with care, checked for accuracy, and always created with our readers in mind.

Our Editorial Integrity

Selectra Australia operates with complete editorial independence. Our recommendations and insights are driven by in-depth research and consumer interest, not by financial incentives. While we may earn commissions from some of our partners, this does not influence the objectivity of our content.

Accountability and Corrections

If you believe any information on our site is incorrect, misleading, or outdated, we encourage you to reach out. We take all concerns seriously and will review and update content as necessary.

For inquiries, corrections, or feedback, please contact our Editorial Team.

Meet Our Team

Selectra Australia’s editorial team is composed of industry specialists with expertise in energy, broadband, and financial services. Our editors uphold the highest journalistic standards to ensure you receive trustworthy and unbiased content.

Savannah Walker

Savannah Walker is Selectra’s SEO Project Manager and Editor, leading the team that focuses on energy, telecommunications and consumer technology, across news, reviews and how-tos.

Angelica Ortiz

Angelica Ortiz works as an Energy and Telecom Call Centre Representative at Selectra Australia.

Why This Matters

At Selectra Australia, we are committed to helping Australians make informed financial decisions. By following strict fact-checking and editorial guidelines, we ensure that the information we provide is accurate, transparent, and useful for comparing deals and saving money.