Discover Energy was a 100% Australian-owned retailer that offered gas and electricity plans to residential homes, with an IT-focused approach to energy and a Virtual Power Plant for solar customers. The retailer is no longer accepting new customers, so the information below is for reference only. If you are comparing live plans, use our independent comparison instead.
100%
Australian-owned
VPP
Virtual Power Plant
Closed
to new sign-ups
5 states
NSW, ACT, VIC, QLD, SA
Where it operates
| State | Electricity | Gas |
|---|---|---|
| New South Wales | ✓ | ✓ |
| ACT | ✓ | ✓ |
| Victoria | ✓ | ✓ |
| Queensland | ✓ | ✓ |
| South Australia | ✓ | ✓ |
| Western Australia | ✗ | ✗ |
| Tasmania | ✗ | ✗ |
Plans & rates
Plans differ by state and billing method. Every retailer must publish a Default Market Offer (the government reference price), and Discover Energy's market offers are set as a discount off that benchmark.
There are no live Discover Energy electricity plans listed right now. To see what you would actually pay, compare Discover Energy against other retailers for your address and usage.
Online communication and direct debit required, in exchange for a bigger discount off the reference price. Ongoing benefit period, no lock-in contract, $0 exit fees, eBilling and eCorrespondence only, with variable discounted rates and monthly billing for smart meters.
For customers who prefer flexibility: choose how you receive and pay your bills and how you contact Discover Energy. No lock-in contract, $0 exit fees, flexible billing frequency and variable rates with guaranteed discounts.
A no-frills plan usually equal to the Default Market Offer or Victorian Default Offer, with no guaranteed discounts or reduced rates. No lock-in contract, $0 exit fees, standard variable rates and flexible billing.
Rates change often. Published rates date quickly. Compare Discover Energy against the retailers that supply your address for current pricing.
Solar
Discover Energy offered solar panel and battery installation, a feed-in tariff and a Virtual Power Plant, with three feed-in tariff tiers. The Standard FiT was the lowest rate (around 6c to 6.7c/kWh depending on state); the Solar Smart FiT paid a higher rate on solar exports, though daily export volumes could be capped; and the VPP Premium FiT, for customers joining the Virtual Power Plant with solar panels plus battery storage, paid a premium rate well above the market average. The advertised premium rates applied only to a capped daily export, which was a common customer complaint.
Billing & payment
Climate record
Discover Energy positioned itself as an IT-focused, 100% Australian-owned retailer with a Virtual Power Plant, encouraging solar households to install panels plus battery storage and export to the grid for a premium feed-in tariff.
1.2/5
Selectra customer reviews
29 reviews
2.3/5
ProductReview
5/5
Reviews were mixed but broadly positive on service. Customers often cited helpful, accommodating support by live chat and phone, with switching, moving home and billing issues handled smoothly. The most common complaint was the daily cap on the headline solar feed-in tariff: the advertised premium rate applied only to the first few kilowatt-hours exported each day, with the remainder credited at a much lower rate.
Common questions
No. Discover Energy is conducting a review of its brand and product offering and is not accepting new customers. Existing customers were directed to the relevant Standing Offer or Default Offer. The plan details on this page are kept for reference only.
Discover Energy offered electricity and gas plans in New South Wales, the ACT, Victoria, Queensland and South Australia. As with most retailers, availability depended on your distribution network.
Three plans: Smart Saver (online management plus direct debit for a bigger discount), Economy Saver (flexible billing and payment) and the Standing Offer (equal to the reference price, no discounts). All came with no lock-in contract and $0 exit fees. See the rates section for full details.
Three: the Standard FiT, the higher Solar Smart FiT (with possible daily export caps) and the VPP Premium FiT for customers joining the Virtual Power Plant with panels plus battery storage. The advertised premium rates applied only to a capped daily export, which was a common customer complaint. See the solar section for more.
Reviews were mixed: around 2.3/5 on ProductReview and higher on Google and Facebook. Customers praised helpful live-chat and phone support, while the most frequent complaint was about the daily cap on the headline solar feed-in tariff.
Call 1300 946 898 (weekdays 9am to 5:30pm) or email [email protected]. See the contact page for full details.
Discover Energy is one option, but not always the cheapest. Compare it against other retailers that supply your address to find the plan that fits how you use energy.
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