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Customer reviews

amaysim Energy reviews

amaysim energy reviews were mixed, with customers rating it around 1.4 out of 5 on ProductReview. Most praise went to monthly billing and the data-style prepaid plan; most complaints were about higher-than-expected bills. amaysim left the energy market in October 2021, so these ratings are historical.

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1.4/5 ProductReview Monthly billing Prepaid subscription No lock-in

These amaysim reviews are historical

amaysim left the energy market in October 2021 and its customers moved to AGL. The ratings below reflect amaysim's energy service while it operated. For a current provider, compare retailers that supply your address.

1.4/5

ProductReview

How customers rated amaysim Energy

amaysim scored around 1.4 out of 5 on ProductReview. The recurring theme in negative reviews was bills that came in higher or more confusing than expected, especially on the prepaid subscription. Customers who tracked their usage carefully reported a better experience, valuing the monthly billing and the simplicity of a single amaysim account.

The verdict

What customers liked and disliked

A balanced read of amaysim energy feedback while the brand was active.

What people liked

  • Monthly billing instead of quarterly, which made bills smaller and easier to track.
  • The prepaid subscription rewarded households that knew their usage, with rollover of any unused energy.
  • No lock-in contracts and no exit fees, so customers could leave at any time.
  • A familiar brand for amaysim mobile and broadband customers, with a single account login.

What people disliked

  • Bills that were higher or more confusing than expected, the most common complaint.
  • The prepaid model could backfire for households whose usage was hard to predict.
  • Discounts off the reference price varied by state and were not always the most competitive.
  • Energy phone support ran on weekdays only, narrower than some larger retailers.

Common questions

A Selectra expert answers your most common amaysim review questions

Reviews were mixed. amaysim scored around 1.4/5 on ProductReview, with the most common complaint being higher-than-expected or confusing bills. The plans suited customers who had a clear grasp of their usage, particularly the prepaid subscription. amaysim left the energy market in October 2021.

Most negative reviews focused on bill amounts rather than service. The prepaid subscription model was unusual, and households that misjudged their allowance could end up paying more than on a standard plan. Customers who tracked their usage closely tended to be more satisfied.

No. amaysim stopped offering energy in October 2021 and its customers were moved to AGL. It continues to operate as a mobile and broadband provider. The ratings on this page are historical.

Your old amaysim plan is now an AGL account with no lock-in contract, so you are free to switch at any time. If you have not reviewed it since the transfer, it is worth comparing retailers to check you are still on a competitive rate.

Independent customer reviews were published on ProductReview and Google. Because amaysim has left the energy market, newer reviews mostly relate to its mobile and broadband services rather than energy.

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Were you an amaysim customer? Find a better plan

amaysim has left the energy market, and its former customers moved to AGL. Compare retailers that supply your address to find a plan that suits how you actually use electricity and gas.

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