Winter storms off the Indian Ocean
Powerful cold fronts sweep in from the Indian Ocean through winter, bringing damaging wind and rain that bring down lines across the south-west.
Is the power out in Yanchep? Check the live map below for outages near you and report your own. Yanchep is on the Western Power network, so call 13 13 51 in a blackout, not your retailer. If a powerline is down, call 000 first.
Yanchep, at Perth's far northern edge, is on the Western Power network. As a fast-growing coastal corridor it faces both storm and heat-related outages.
Live now
This live map shows current power outages reported in and around Yanchep. Enter your address to recentre it on your street, see whether an outage has been reported nearby, and report your own so neighbours are warned. For a fallen line or danger to life, call 000 first.
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No active power outages are currently reported by users. If your power is out, use the address check above to report it.
Add to the map
Reporting is anonymous, appears straight away on the map above, and helps others in your area. It does not replace calling your distributor faults line, which is what gets a crew dispatched and protects any compensation you may be owed.
Thanks, your report has been submitted and will help others in your area.
Reports are submitted anonymously and let other users know about power outages in progress. For a fallen line or danger to life, call 000 first.
If you see a fallen powerline, sparking, fire or anyone in danger in Yanchep, call Triple Zero (000) immediately and stay at least 8 metres clear, treating every line as live. Then report the network fault to Western Power on 13 13 51.
Local context
The most common causes of outages across Western Australia and the Western Power network.
Powerful cold fronts sweep in from the Indian Ocean through winter, bringing damaging wind and rain that bring down lines across the south-west.
Long, dry, hot summers push demand up and raise bushfire risk; fires and pre-emptive safety shutdowns both take supply out in the Perth Hills and regional towns.
Summer thunderstorms bring lightning strikes that damage equipment and trip the network, particularly in the hills east of Perth.
Long stretches of coastal network from Mandurah to Geraldton are exposed to salt air that accelerates corrosion on overhead lines and hardware.
In a blackout
Five steps, in order, from checking for danger to protecting your fridge.
If a powerline is down, or there is fire, smoke or sparks, call 000 straight away and stay at least 8 metres clear of any fallen line.
Check whether your neighbours and the streetlights still have power. If they do, check your switchboard for a tripped safety switch and reset it once.
Use the live map above to see if an outage is already reported nearby. If not, call Western Power on 13 13 51, not your retailer, and report it once.
Keep both doors shut. A closed fridge stays cold for about four hours and a full freezer for roughly a day. Do not refreeze food that has fully thawed.
Turn off and unplug sensitive appliances. When power returns it can come back with a surge that damages anything left on.
Save the Western Power faults number in your phone now, and keep a torch and charged power bank handy. If anyone relies on life support, register with your retailer.
Money back
Western Power pays a service-standard payment when it misses its guaranteed timeframes, for example for restoring supply or keeping appointments.
This is usually paid on a claim basis, so check the Western Power website for the current claim form and timeframes. Read our guide to power outage compensation for the thresholds and how to check yours.
Nearby
Common questions
Yanchep is on the Western Power network, so call its 24/7 faults line on 13 13 51, not your retailer. The retailer bills you but cannot dispatch a crew. If a powerline is down or anyone is in danger, call Triple Zero (000) first.
Use the live map above: type your Yanchep address and it recentres on your street and shows whether anyone nearby has reported an outage. Western Power also runs its own outage map showing confirmed network faults and estimated restoration times at westernpower.com.au.
The Western Power faults and outage number is 13 13 51, staffed 24 hours a day, 7 days a week. It is the same number whether the Yanchep outage is planned or unplanned.
If your neighbour has power, the fault is probably inside your own property, most often a tripped safety switch in your switchboard. Reset it once; if it trips again, unplug appliances and call a licensed electrician. If your whole street is dark, it is a Western Power network outage to report on 13 13 51.
Western Power pays a service-standard payment when it misses its guaranteed timeframes, for example for restoring supply or keeping appointments. Check the Western Power website for the current claim form and timeframes. See our power outage compensation guide for the detail.
Your network and retailer are fixed in this region, so there is no plan to switch. Use our guides to check your usage, concessions and rebates so you are not paying more than you need to.
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