Western Power
13 13 51The South West Interconnected System (SWIS), covering Perth and the south-west of Western Australia.
Western Power outage details
Live outage map · WA
Western Australia power outages: map & report
Is the power out in Western Australia? Check the live outage map below to see reports near you, report your own, and call the right faults line. In a blackout you call your distributor, not your retailer. If a powerline is down, call 000 first.
000
Fallen line or danger to life
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Stay clear of any fallen line
In Western Australia, Western Power runs the South West Interconnected System (SWIS), the grid that powers Perth and the south-west, including the towns down to Albany and up to Geraldton. Horizon Power runs separate grids across regional and remote WA. Because there is no retail competition, Synergy bills you but Western Power restores supply.
Western Australia has no household retail competition in the south-west. Synergy sells you the electricity, but Western Power owns the poles and wires and runs the faults line, so a power outage is always a network matter, never a retailer one.
Live now
Western Australia power outage map: check outages near you
This live map shows current power outages reported across Western Australia. Enter your address to recentre it on your suburb, see whether an outage has been reported in your area, and report your own so neighbours are warned. For a fallen line or danger to life, call 000 first.
Live power outages near Western Australia
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Source: user reports · Selectra
Current power outage reports
No active power outages are currently reported by users. If your power is out, use the address check above to report it.
Add to the map
Report a power outage
Reporting is anonymous, appears straight away on the map above, and helps others in your area. It does not replace calling your distributor faults line, which is what gets a crew dispatched and protects any compensation you may be owed.
Thanks, your report has been submitted and will help others in your area.
Reports are submitted anonymously and let other users know about power outages in progress. For a fallen line or danger to life, call 000 first.
Fallen powerline or danger to life? Call 000 first
If you see a fallen powerline, sparking, fire or anyone in danger, call Triple Zero (000) immediately and stay at least 8 metres clear, treating every line as live. Then report the network fault to your WA distributor on the faults line for your area.
Who to call
Western Australia distributor faults numbers
These are the network faults lines, not retailer numbers. Match your area to its network, then call its 24/7 line. For a fallen line or danger to life, call 000 first.
Horizon Power
13 23 51Regional and remote Western Australia, outside the South West Interconnected System (including the Pilbara, Kimberley, Gascoyne, Mid West and Goldfields).
Horizon Power outage detailsLocal context
Why the power goes out in Western Australia
The most common causes of outages on the WA network, and why some are seasonal.
Winter storms off the Indian Ocean
Powerful cold fronts sweep in from the Indian Ocean through winter, bringing damaging wind and rain that bring down lines across the south-west.
Summer heat and bushfire
Long, dry, hot summers push demand up and raise bushfire risk; fires and pre-emptive safety shutdowns both take supply out in the Perth Hills and regional towns.
Lightning and thunderstorms
Summer thunderstorms bring lightning strikes that damage equipment and trip the network, particularly in the hills east of Perth.
Salt air and coastal corrosion
Long stretches of coastal network from Mandurah to Geraldton are exposed to salt air that accelerates corrosion on overhead lines and hardware.
In a blackout
What to do during a WA power outage
Five steps, in order, from checking for danger to protecting your fridge.
Check for danger first
If a powerline is down, or there is fire, smoke or sparks, call 000 straight away and stay at least 8 metres clear of any fallen line.
Is it you or the network?
Check whether your neighbours and the streetlights still have power. If they do, check your switchboard for a tripped safety switch and reset it once.
Check the map, then report it
Use the live map above to see if an outage is already reported nearby. If not, call your distributor faults line, not your retailer, and report it once.
Protect your fridge and freezer
Keep both doors shut. A closed fridge stays cold for about four hours and a full freezer for roughly a day. Do not refreeze food that has fully thawed.
Guard against the restoration surge
Turn off and unplug sensitive appliances. When power returns it can come back with a surge that damages anything left on.
Plan for next time
Save your distributor faults number in your phone now, and keep a torch and charged power bank handy. If anyone relies on life support, register with your retailer.
Money back
Western Australia power outage compensation
Long or repeated blackouts can entitle you to a payment, and many households never realise it.
Western Power pays a service-standard payment when it misses its guaranteed timeframes, for example for restoring supply or keeping appointments.
This is usually paid on a claim basis, so check your network website for the current claim form and timeframes. Read our guide to power outage compensation for the thresholds and how to check yours.
By location
Power outages by city and town in Western Australia
Check the live map, who to call and local causes for your area.
Perth
Western Power
Mandurah
Western Power
Bunbury
Western Power
Busselton
Western Power
Margaret River
Western Power
Geraldton
Western Power
Kalgoorlie
Western Power
Albany
Western Power
Yanchep
Western Power
Forrestfield
Western Power
Australind
Western Power
Bullsbrook
Western Power
Rockingham
Western Power
Armadale
Western Power
Joondalup
Western Power
Fremantle
Western Power
Midland
Western Power
Common questions
A Selectra expert answers your Western Australia power outage questions
Call your distributor (the poles-and-wires network for your address), not your retailer. Western Australia is split between 2 networks, so the number depends on where you live. See the faults-number table on this page to match your area to its line. If a powerline is down or anyone is in danger, call Triple Zero (000) first.
Use the live power outage map above: type in your address and it recentres on your suburb and shows whether anyone nearby has reported being without power. Your distributor also runs its own official outage map showing confirmed network faults and estimated restoration times.
If your neighbour has power, the fault is probably inside your own property, not on the WA network, most often a tripped safety switch in your switchboard. Reset it once; if it trips again, unplug appliances and call a licensed electrician. If the whole street is dark, it is a network outage to report to your distributor.
In Western Australia, the network pays a service-standard payment when it misses its guaranteed timeframes for restoring supply or keeping appointments. Check the Western Power website for the current claim form and timeframes. See our power outage compensation guide for the detail.
A planned outage is scheduled by your distributor for maintenance, and you must be given advance notice (a letter, SMS or email a few days ahead). An unplanned outage is a fault from storms, fallen trees, equipment failure or a car hitting a pole, with no warning. Both appear on the distributor outage map, but only unplanned outages need reporting.
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