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Best Energy Provider in Australia: Compare Electricity and Gas

While “best” is a subjective term, choosing the best energy provider in Australia often entails looking at the same factors. These usually include; cost, fuel options, customer rating, and solar offers. If you’re looking for the best energy provider in Australia, continue reading below to discover how different providers in Australia compare, to help you make the best choice for your household.


The best energy providers in Australia

Choosing the best energy provider in Australia can seem daunting, having to compare different providers and everything that entails to ensure you’re getting the best deal on your electricity and gas from a provider that won’t cause you too much headache. Thankfully, if you live in the National Electricity Market, you can compare and switch energy providers whenever you want (thanks to full retail contestability), making it easier to find the best energy provider for you.

Those living in New South Wales, South Australia, South-East Queensland, and Victoria have full retail contestability available to them, while those in the ACT and Tasmania have more limited options. For Western Australians, full retail contestability is only available for natural gas, while the Northern Territory, while deregulated, has yet to see full contestability implemented.

Best energy providers in Australia: The cheapest plans by state

Many would argue that the best energy provider in Australia is the cheapest energy provider in Australia. Saving money and lowering energy bills is a top priority for most, and finding an energy provider with big discounts and low rates is often the most important. Here you can find the cheapest electricity providers by state, to help you compare costs and save money.

Best electricity providers in Australia: Cheapest plans and providers
New South Wales Victoria South-East Queensland South Australia
Mojo Power All Day Breakfast
30.5% discount
$1,016 / year
Powerclub Powerbank Home Flat
23% discount
$1,093 / year
ReAmped Energy Advance
26% discount
$1,111 / year
ReAmped Energy Advance
23% discount
$1,406 / year
Nectr Friends Clean
20% discount + $100 bill credit
$1,067 / year
GloBird Energy EasySave
21% discount
$1,109 / year
Mojo Power All Day Breakfast
25.45% discount
$1,124 / year
GloBird Energy EasySave
21% discount
$1,437 / year
ReAmped Energy Advance
27% discount
$1,912 / year
OVO Energy The One Plan
18% discount
$1,170 / year
Nectr Friends Clean
17% discount + $100 bill credit
$1,149 / year
Energy Locals
20% + 3% pay on time discount
$1,462 / year
Tango Energy Home Select
26% discount
$1,084 / year
Elysian Energy The Good Life
16.8% discount
$1,178 / year
Sumo Assure Advantage
20% discount
$1,201 / year
Powerclub Powerbank Home Flat
23% discount
$1,414 / year
OVO Energy The One Plan
24% discount
$1,114 / year
Lumo Energy Basic
16% discount
$1,198 / year
Powerclub Powerbank Home Flat
20% discount
$1,208 / year
OVO Energy The One Plan
21% discount + $100 bill credit
$1,455 / year

Source: Provider websites. Rates for the capital city for each state listed (postcodes 2000, 3000, 4000, 5000 respectively). Estimated annual cost based on the average estimated usage for the Default Market Offer for each distribution network. Costs vary depending on location and usage and are subject to change.

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AGL vs Origin Energy Compare two of the biggest energy providers in Australia and see whether AGL or Origin Energy is better for you

Compare best gas providers in Australia

With the deregulation of the natural gas market in Australia, more and more energy providers are offering dual-fuel options when it comes to energy offers. Providers offering both gas and electricity differ by state, but here is a list of some providers with both options available.

Natural gas energy providers in Australia
New South Wales Victoria Queensland South Australia
  • AGL
  • ActewAGL
  • Alinta Energy
  • Click Energy
  • CovaU
  • Dodo
  • EnergyAustralia
  • Origin Energy
  • Red Energy
  • Simply Energy
  • AGL
  • Alinta Energy
  • Click Energy
  • CovaU
  • DC Power Co
  • Dodo
  • EnergyAustralia
  • GloBird Energy
  • Lumo Energy
  • Momentum Energy
  • Origin Energy
  • Powershop
  • Red Energy
  • Simply Energy
  • Sumo
  • AGL
  • CovaU
  • Origin Energy
  • Red Energy
  • AGL
  • Alinta Energ
  • Click Energy
  • EnergyAustralia
  • Lumo Energy
  • Origin Energy
  • Red Energy
  • Simply Energy

Best-rated energy providers in Australia

Home services can often cause a headache when it comes to customer service, which is why choosing an energy provider with a track record of good customer service is so important. When reviewing customer ratings of energy providers, it’s important to remember customers are more likely to post a negative review than a positive one and online reviews only account for a small percentage of total customers.

Below, you can find the top-rated energy providers in Australia, with average ratings from across multiple sources including Google and Facebook reviews, TrustPilot, and Product Review.

Best energy provider reviews & ratings
Energy Provider Star Rating Positives Negatives
Nectr 4.8 / 5
  • Good communication
  • Simple billing
  • Helpful customer service
  • Occasional billing errors
Diamond Energy 4.3 / 5
  • Transparent billing
  • Renewable energy
  • Efficient customer service
  • High bills and bill shock
Sumo Energy 3.5 / 5
  • Good customer service
  • Fix problems quickly
  • Transparent
  • Inexplicable price hikes
Enova Energy 4.8 / 5
  • Ethical
  • Friendly customer service
  • Community-based
  • Possible discrepancies between estimated price and actual bills
CovaU 4.4 / 5
  • Fast connections
  • Excellent customer service
  • Efficient problem resolution
  • Potential billing and meter issues

Source: TrustPilot, Product Review, Google Reviews, Facebook business reviews. Star rating based on average across all review sources.

Compare best solar feed-in-tariffs

Whether you have solar panels or are interested in investing in solar energy, more and more energy providers in Australia are offering high solar feed-in-tariffs to help customers save more on their energy usage. It’s important to note that some of these higher solar feed-in-tariffs have eligibility requirements or offer less of a total discount for the energy provider’s solar plans.

As a general rule of thumb, if you have a solar PV system larger than 5kWh and don’t use most of your energy during the day, you’re probably better off choosing an energy plan with a higher solar FiT and smaller discount. If you use more energy during the day, or have a smaller solar PV system, you’re probably better off choosing an energy plan with a bigger discount even if that means a smaller solar feed-in-tariff.

Solar FiT in NSW
Provider Minimum FiT Maximum FiT
AGL 9.5c / kWh 17c / kWh
Origin Energy 7c / kWh 20c / kWh
Amaysim Energy 10c / kWh 16c / kWh
Solar FiT in ACT
Provider Minimum FiT Maximum FiT
Energy Locals 10c / kWh 16c / kWh
EnergyAustralia 10.5c / kWh 10.5c / kWh
ActewAGL 8c / kWh 11c / kWh
Solar FiT in VIC
Provider Minimum FiT Maximum FiT
Origin Energy 10.2c / kWh 16c / kWh
Momentum Energy 12c / kWh 13.5c / kWh
Click Energy 12c / kWh 13c / kWh
Solar FiT in QLD
Provider Minimum FiT Maximum FiT
Red Energy 6c / kWh 16.1c / kWh
AGL 8c / kWh 15c / kWh
Origin Energy 6c / kWh 14c / kWh
Solar FiT in South Australia
Provider Minimum FiT Maximum FiT
Click Energy 10c / kWh 17c / kWh
Amaysim Energy 10c / kWh 16c / kWh
AGL 12.4c / kWh 16c / kWh

Best energy provider in Canberra (ACT)

Electricity and gas is still regulated in the ACT, meaning those living in the territory have less choice than other states. Here you can find a comparison of energy providers in Canberra, to help you choose the best provider and plan for you.

Compare energy providers ACT
Provider Energy plan name Estimated annual cost
Powerclub Powerbank Home Flat $1,388 / year
Energy Locals Online Member $1,426 / year
Origin Energy Max Saver Online $1,469 / year
ActewAGL Home 15% $1,517 / year
EnergyAustralia Total Plan Home $1,518 / year
Red Energy Living Energy Saver $1,547 / year

Rates valid for postcode 2600 within EvoEnergy distribution network on a single-rate tariff. Estimated annual cost based on average usage of 5,500kWh/year. Valid October 2020.

Best energy provider in Western Australia

Western Australia is not part of the National Electricity Market, and residents of the state can only choose their gas provider. Here are the available natural gas providers in Perth, Western Australia, to help you compare gas plans for the state.

Best gas providers in Western Australia
Provider and Gas Plan Discount Supply Charge (with discounts applied) Cost per units (with discounts applied) Estimated annual cost
Simply Energy
Saver
45% off usage charges Daily Supply: 21.97c / day
Account service fee: 6.77c / day
First 12 units: 8.343c / unit
Remaining usage: 8.074c / unit
$682 / year
AGL
Set & Forget
41% off usage and supply charges with direct debit Daily Supply: 12.97c / day
Account service fee: 6.77c / day
First 12 units: 8.95c / unit
Remaining usage: 8.07c / unit
$691 / year
KleenHeat
Monthly Energizer
35% off usage charges with direct debit and monthly billing Daily Supply: 21.97c / day
Account service fee: 6.76c / day
First 12 units: 9.87c / unit
Remaining usage: 8.9c / unit
$770 / year
Alinta
Fair Go 35
35% off usage charges Daily Supply: 21.98c / day
Account service fee: 7.14c / day
First 12 units: 9.87c / unit
Remaining usage: 8.9c / unit
$772 / year
Origin Go Simple low usage and supply rates for 12 months Daily Supply: 14.29c / day First 12 units: 9.87c / unit
Remaining usage: 8.9c / unit
$718 / year

Estimated costs based on usage of 7000 units per year in postcode 6000, for Perth WA. Your actual costs will vary depending on usage and location. Valid October 2020.

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