The complete energy guide library
Energy in Australia is full of small decisions that quietly add up: when to switch, how to read a bill, whether a "green" plan is real, what to do in an outage. These guides cut through it with plain, independent answers grounded in how the market actually works. Search below or browse by what you need.
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Common questions
A Selectra expert answers your energy questions
Start with the two biggest levers: make sure your plan is competitive against the regulated reference price for your area, and shift flexible usage into cheaper periods if you are on a time-of-use tariff. After that, efficiency, heating and cooling, hot water and standby loads do the rest. The money-saving and bill-help guides cover each in plain terms.
Often, yes. In Victoria, New South Wales, South Australia, Queensland and the ACT you can choose your retailer, and loyalty is rarely rewarded, so comparing against the reference price can save a meaningful amount. In Western Australia and the Northern Territory there is no retail competition, so the lever is your tariff and timing. See the switching guide.
Check whether it is a planned or unplanned outage, report it to your distributor (not your retailer), and keep the fridge closed. Knowing your distributor and having their fault line saved is the practical first step. The power outage guide walks through who to call and how to prepare.
Never hand over account details or agree to a switch on the spot, whether at the door, on the phone or by message. Genuine offers survive being compared the next day. The scams, door-to-door sales and Do Not Call Register guides show how to verify an offer and stop unwanted contact.