TPG Broadband Prices | NBN & FTTB Plans
TPG is one of the biggest telco providers in Australia, offering not only SIM-only mobile phone plans, but also fixed-line broadband for NBN connections and FTTB connections. If you’re making the switch to the NBN, moving home to a place with FTTB, or just looking to compare internet plans and options, keep reading below to find out more about TPG NBN and broadband.
TPG NBN plans
TPG is one of the biggest fixed-broadband ISPs in Australia, offering flexible NBN services across the country. Choose between one of their unlimited data plans at the NBN speed tier best suited for you, or one of their budget options with capped data at NBN12 speeds.
TPG modem All TPG NBN plans come with an included dual band 802.11ac Wi-Fi modem
With TPG’s flexible NBN plans you can choose either a 6-month contract and avoid a set-up fee, or a flexible, no lock-in contract which comes with an upfront $99.95 cost.
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Popular TPG NBN plans
TPG’s popular NBN plans come with unlimited data, all you need to do is choose the NBN speed and contract type that works for you. Choosing a 6-month contract comes with a $0 set up fee, while choosing a flexible, no lock-in contract comes with an additional $99.95 upfront cost. In addition, all TPG NBN plans include pay as you go calling, or you can choose to include a voice add-on for an additional monthly cost.
| NBN12 | NBN25 | NBN50 | NBN100 |
|---|---|---|---|
| $59.99 / month | $64.99 / month | $69.99 / month | $89.99 / month |
Budget TPG NBN plans
If you’re not a big internet user, and don’t want to pay for unlimited data at fast speeds, NBN also has budget NBN plans with smaller data caps at NBN12 speed tier. Like the popular TPG NBN plans, their budget plans also include pay as you go calls and an included modem, and you can choose a 6-month contract with $0 set-up, or a month-to-month contract with an upfront $99.95 set up fee.
| NBN12 10GB of data |
NBN12 100GB of data (50GB peak + 50GB off-peak) |
|---|---|
| $29.99 / month | $49.99 / month |
TPG NBN voice add-on
All TPG NBN plans come with pay as you go calling, at no additional cost to you. However, you can choose to include a voice add-on for $10 or $20 per month no matter whether you want to make international calls, or local and national calls.
| Pay as You Go $0 / month |
OZ Talk $10 / month |
Big Talk $10 / month |
Extra Talk $20 / month |
|---|---|---|---|
| Pay as you go rates | Unlimited local, standard national, and mobile calls | Unlimited local, standard national, and mobile calls 100 international minutes |
Unlimited local, standard national, and mobile calls Unlimited international calls to 15 countries |
If you’re not someone who makes a lot of calls from your home phone, you might be best choosing a pay as you go home phone plan. TPG pay-as-you-go call rates include:
- Local Calls: 25c / call
- National Calls: 25c / minute + 39c connection
- Mobile Calls: 39c / minute + 39c connection
- 13/1300 numbers: 30c / call
- 18/1800 numbers: Free
International call rates vary by destination, so check TPG to find out the call rates for the specific destination you wish to call.
TPG Fibre to the Building (FTTB) plans
FTTB, or Fibre to the Building, is used to connect apartment buildings, or other multi-home units, to the NBN. TPG offers FTTB plans to Australians living in multi-dwelling buildings, allowing customers there to choose between flexible connection speeds and contract terms.
When signing up to TPG FTTB, you can decide between:
- Standard connection speeds up to 12Mbps, or Superfast connection with typical evening speeds of 90Mbps
- 18-month contract with $0 set-up fees, or no lock-in contract with $99.95 upfront set-up fee
- Pay as you go calls, or unlimited call inclusions
All TPG FTTB plans include a wireless AC dual band modem, with VoIP capability.
| Standard Speed $49.99 / month |
Superfast $59.99 / month |
Superfast $69.99 / month |
Superfast $79.99 / month |
|---|---|---|---|
| Pay as you go calls | Pay as you go calls | Unlimited local, standard national, & mobile calls 100 international minutes |
Unlimited local, standard national, & mobile calls Unlimited international calls to 15 countries |
How to move with TPG internet
If you’re already a TPG broadband customer, you can easily set up your move and keep your TPG service. You can submit a TPG moving home request either online or through your TPG My Account, by calling 1300 865 124, or requesting a callback online.
When organizing your move with TPG, it’s important to let them know as quickly as possible with information such as your new address, and the date you wish to start the moving process. During the service relocation, TPG will send you emails and SMS updates on the installation process. During this, you’ll be able to continue to use your current service until your new home is active.
TPG NBN contact
If you’re looking to contact TPG, you can find a phone number for any question or query you might have with their broadband services including sales, tech support, and account help.
| TPG broadband department | TPG phone number |
|---|---|
| General | 13 14 23 +61 2 9007 3023 |
| NBN Sales Mon to Fri: 9am - 10pm Weekends & Public Holidays: 9am - 6pm |
1300 720 016 |
| FTTB Sales Mon to Fri: 9am-10pm Weekends & Public Holidays: 9am - 6pm |
1300 403 211 |
| NBN Tech Support Mon to Fri: 8am - midnight Weekends & Public Holidays 9am - 9pm |
1300 997 271 |
| FTTB Tech Support Mon to Fri: 8am - midnight Weekends & Public Holidays 9am - 9pm |
1300 997 274 |
| Accounts & Billing Mon to Fri: 8am - 9pm Weekends & Public Holidays 9am - 6pm |
1300 993 011 |
| Internet Installation Status Mon to Fri: 8am - 8pm Weekends & Public Holidays 9am - 6pm |
1300 993 012 |
| Plan Change Mon to Fri: 8am - 9pm Weekends & Public Holidays 9am - 6pm |
1300 920 158 |
| Moving Home Mon to Fri: 8am - 9pm Weekends & Public Holidays 9am - 6pm |
1300 865 124 |
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TPG My Account & the TPG mobile app
As a TPG internet customer, you have access to TPG My Account available online or on the app for iOS and Android. With TPG My Account and mobile app you can:
- Find broadband support: Including running connection tests and lodging a fault with TPG
- Access accounts and billing: Change your TPG NBN plan, find current and past bills, and update payment details
- Manage your profile and update your personal details
- Track your NBN or broadband installation progress